4.5
41 Reviews (All time)
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Cerillion is present in 2 markets with 3 products. Cerillion has 41 reviews with an overall average rating of 4.5.

CSP Customer Management and Experience Solutions

Gartner defines customer management and experience solutions as part of business support systems (BSS) solutions for CSPs, and as commercial off-the-shelf software solutions that address CSPs’ all customer-facing operational requirements. This includes managing customer channels, customer information, incidents, products, pricing, quotes and offers, order and partner management. CM&X solutions often work together with revenue management and monetization solutions as part of a complete BSS stack.

Cerillion has 2 products in CSP Customer Management and Experience Solutions market

Subscription and Recurring Billing Management Solutions

A “subscription” is a contract between a supplier and a customer for the supply of a product or service over an extended period of time. The price of the subscription may be fixed (for example, access to a digital newspaper for $199 per year), variable depending on the level of usage (for example, mobile phone usage or flight hours on an aircraft engine) or a mix of fixed and usage-based charges. One or more subscriptions are recorded on a “service contract.” “Recurring billing” is the periodic (for example, monthly or annual) invoicing of a customer to collect payment for one or more subscriptions. “Subscription management” is the process of selling new subscriptions and amending existing subscriptions over time.

Cerillion has 1 product in Subscription and Recurring Billing Management Solutions market