CES is present in 8 markets with 8 products. CES has 26 reviews with an overall average rating of 4.7.
Application Development, Integration and Management - Others
Reviews for 'Application Development, Integration and Management - Others'
CES has 1 product in Application Development, Integration and Management - Others market
Application Testing Services, Worldwide
“Application testing services” is a comprehensive term for the verification and validation services that support quality control and quality assurance (QA) of clients’ applications. Verification assesses whether a product/application or service complies with regulations, requirements, specifications or enforced constraints. Validation typically involves engagement with external customers to confirm suitability and acceptance. Infrastructure testing services, mobile device testing and software testing tools created for the market by independent software vendors (ISVs) are not included in this definition.
CES has 1 product in Application Testing Services, Worldwide market
Cloud Computing - Others
Reviews for 'Cloud Computing - Others'
CES has 1 product in Cloud Computing - Others market
Customer Service BPO
Gartner defines the customer service business process outsourcing (CS BPO) market as the delegation of customer service (CS) business process activities to support existing and potential clients to a third-party service provider. The services provided may include digital services, assisted channel services, technology and system integration, infrastructure, software development and design, reporting and analytics, and business process management.
CES has 1 product in Customer Service BPO market
Data and Analytics - Others
Reviews for 'Data and Analytics - Others'
CES has 1 product in Data and Analytics - Others market
Finance and Accounting Business Process Outsourcing
Gartner defines finance and accounting (F&A) business process outsourcing (BPO) as the use of digital F&A technology solutions and managed services supplied by a third-party service provider. F&A BPO services provide transformation expertise and technology solutions that meet finance departments’ requirement to move from labor-intensive service delivery models to automation-intensive models supporting the digital transformation of finance operations. F&A BPO providers offer processing services and technology solutions for purchase to pay (P2P), order to cash (O2C) and record to report (R2R). BPO providers meet finance buyers’ needs to address improving process maturity at a competitive price. Providers offer processing and technology services to improve P2P, O2C and R2R processes, which offer buyers the ability to purchase transformation expertise and technology solutions to help their finance operations mature. At minimum, an F&A BPO provider processes finance activities on behalf of its customers via a delivery center network, often in low-cost locations, passing on cost savings in the form of labor arbitrage. Mature BPO offerings move beyond labor arbitrage efforts and offer buyers end-to-end intelligent processing capabilities through either proprietary or partner technology ecosystems, which are often cloud-based and are focused on reducing human dependencies in process workflows. Buyers benefit from these types of agreements by maturing their processes and adopting technologies that require minimum human intervention.
CES has 1 product in Finance and Accounting Business Process Outsourcing market
Oracle Application Services, Worldwide
This market is focused on the full life cycle of Oracle application services, spanning project-based implementation and multiyear application management services (AMS). Evaluate service providers for their ability to deliver a comprehensive set of implementation and management services across the Oracle portfolio of products for clients worldwide. Comprehensive is defined as follows: • A distinct offering, consistent with common market service offerings as defined by the following: scope of service, delivery structure, intellectual property (IP), roles and responsibilities, service metrics and levels, terms and conditions, and pricing model. • A consolidated set of distinct offerings to address industry-specific demand or cross-industry demand, where the offering is recognized by clients or analysts as an integrated offering.
CES has 1 product in Oracle Application Services, Worldwide market
Oracle Cloud Application Services, Worldwide
Gartner defines Oracle Cloud Application (OCA) services as only those services associated with the products under Oracle Cloud Applications, also known as SaaS. This means consultancy, migration, implementation, ongoing services, postimplementation evolution and optimization services. To qualify, each vendor project must have an “anchoring” OCA product from at least one of the following Oracle “Fusion” solutions: - Advertising and customer experience (ACX) - Industry applications (IA) - Enterprise resource planning (ERP; includes the previous EPM applications) - Human capital management (HCM) - Supply chain management (SCM)
CES has 1 product in Oracle Cloud Application Services, Worldwide market