BaaS providers deliver data protection as a service by hosting the backup software and the primary backup repository in privately operated or public cloud data centers. The backup infrastructure, including backup software and backup servers and storage, is managed by the BaaS provider. Customers are still responsible for implementing backup policies and performing recovery tasks, but they are not responsible for the day-to-day maintenance and operation of the backup system. BaaS providers primarily protect VMs, databases and files in addition to SaaS applications such as Microsoft 365 and Salesforce. Some vendors also offer backup of endpoints.
The DRaaS market provides for the recovery of enterprise applications at another location in the event of a disaster. The provider can deliver the service as a fully managed, assisted recovery or self-service offering. The service should be marketed and sold as a stand-alone, industrialized offering and minimally include: - On-demand recovery cloud for planned tests, exercises and declarations - Server image and production data replication to the cloud - Automated failover and failback between production and the target cloud environment - Recovery time service-level agreements (SLAs)
Gartner defines enterprise backup and recovery software solutions as vendor-developed solutions that capture a point-in-time copy (backup) of enterprise workloads in on-premises, hybrid, multicloud and SaaS environments. These solutions write the data to one or more secondary storage targets for the primary purpose of recovering this data in case of loss. They can be offered as software-only, integrated hardware or virtualized appliance, or as a SaaS-based, backup as a service (BaaS).