DCO/HIMS is composed of the following Data center outsourcing services: Managed services for traditional data center (DC) environments: Mainframe managed services ERP hosting managed services Managed servers and network equipment Managed services for hosted and private cloud infrastructure Managed services for public cloud and edge environments: Hybrid infrastructure managed services Data center consolidation and transformation services Cloud migration services This complex set of data center capabilities and services is increasingly based on managed virtual private cloud services plus hyperscale public cloud services. It is managed via a mix of remote infrastructure management (RIM) services leveraging traditional tools, cloud management platforms (CMPs), and intelligent automation and/or hyperautomation.
Managed mobility services (MMS) comprise the vendor-provided IT and business process services required to plan, procure, provision, activate, ship, manage, secure and support: Mobile devices, Related accessories, Related mobile management systems, Mobile applications. The goal of MMS is to ensure operational and commercial effectiveness for its end users. This includes security of relevant data, maximized device (and consequently user) uptime, visibility and control of the mobile estate, inventory optimization, lower total cost and higher return on investment, and improved end-user experiences.
Gartner defines the outsourced digital workplace services market as the capabilities required of a provider to deliver consulting, implementation, or support services to end users of technology who utilize end-user devices or applications to conduct business. Services offered in the outsourced digital workplace services (ODWS) market include integrated and ubiquitous digital workplace (DW) services to employees to increase their engagement, productivity and digital dexterity in support of the organization’s digital business strategy.