Gartner defines HCM suites for 1,000+ employee enterprises as cloud applications that deliver functionality for attracting, developing, engaging, administering and rewarding employees. HCM suites for 1,000+ employee enterprises are designed to support transactions and/or analytical processing on a cloud architecture for more than one of the following use cases within a single integrated solution: 1. Manage organization and employee data, life cycle processes and transactional employee/manager self-service. 2. Manage organizational structure through creating, planning, monitoring and controlling job positions. Maintain a record of workforce data through assigned positions for effective workforce management and budget planning. 3. Attract, select and onboard talent through recruiting, internal mobility and onboarding. 4. Retain and develop the workforce through compensation, learning, performance and career pathing. 5. Pay employees timely and accurately along with essential benefits to address employee requirements in health, retirement, wellness and/or well-being. 6. Manage the operational deployment of salaried and hourly workers to capture time, attendance and absences. 7. Deliver tools to assist employers in managing country-specific compliance with legislation and agreements pertaining to data residency and labor laws. 8. Integrate with notable enterprise applications and provide robust reporting capabilities (e.g., finance, procurement).
Gartner defines cloud human capital management (HCM) suites for regional and/or sub-1,000+ employee enterprises as cloud application suites that deliver functionality for attracting, developing, engaging, retaining and managing employees. Cloud HCM suites for regional and/or sub-1,000 employee enterprises are designed to support transactions and/or analytical processing for more than one of the following use cases within a single integrated solution: Manage organization and employee historical data, life cycle processes and transactional employee/manager self-service; Attract and retain talent through sourcing, applicant tracking, onboarding, performance management and learning; Manage organizational structure through creating, planning and limiting employee positions. Maintain a record of workforce data through assigned positions; Manage the operational deployment of salaried and hourly workers to capture time worked and absences; Deliver tools to help employers manage country-specific compliance with legislation and agreements pertaining to data residency and labor laws.
Gartner defines the multicountry payroll solution market as a market for product offerings/solutions designed to streamline and unify payroll processing across multiple jurisdictions, addressing the payroll complexities of managing a global workforce. These solutions mitigate compliance risks, reduce administrative overhead and enhance payroll accuracy and timeliness. Delivery models include in-house payroll software, payroll managed services, payroll business process outsourcing and payroll aggregation, each offering varying service levels from internal processing to fully outsourced payroll management.
Talent acquisition (recruiting) suites are used by recruiting teams to manage the job application selection process. Capabilities include an applicant tracking system, which handles the job requisition, job posting, application, and candidate selection workflows, and a combination of candidate relationship management (also known as sourcing or pipelining) and/or employee onboarding modules. Today’s talent acquisition suites offer a variety of functions with an emphasis on automation and AI-enabled capabilities to provide a streamlined, engaging experience for all stakeholders involved in the hiring process, such as recruiters, hiring managers and candidates. Organizations that do their own hiring require a means to engage, select and onboard would-be employees.
A talent management (TM) suite is an integrated set of modules that supports an organization’s need to plan, attract, develop, reward, engage and retain talent. The modules offer functionality that includes the areas of workforce planning, recruiting and onboarding, performance appraisal, goal management, learning management, competency management, career development, succession and compensation. The functional modules align with the key human capital management (HCM) processes of: • Plan to source • Acquire to onboard • Perform to reward • Assess to develop A boost to demand in the TM suite market has resulted from the delivery of functionality to improve workforce engagement and collaboration. Further, growing demand for greater analytical capabilities and predictive insights to improve decision making in relation to workforce actions has improved the market’s general health.
WFM is a solution comprising software, services and (often) hardware that helps organizations manage the operational deployment of their workers. In most cases, WFM is deployed for hourly paid/blue-collar employees. However, the deployment of WFM for both hourly and salaried workers is justifiable in several cases, including when the organization: Seeks to use the same absence management and/or access control system for both salaried and hourly workers; Captures salaried workers’ overtime and uses that data to calculate gross pay; Schedules salaried workers to work dynamic shifts, rather than set “office” hours; Allocates and tracks salaried workers’ time to projects or tasks and a WFM system is already in use