Digital Insight (An NCR Company) is present in 2 markets with 2 products. Digital Insight (An NCR Company) has 5 reviews with an overall average rating of 4.9.
Digital Banking Multichannel Solutions
Digital banking multichannel solutions enable banks to deliver banking services through various digital channels, via customer-owned self-service devices. The solutions are also commonly referred to as “online banking” or “mobile banking.” Multichannel solutions enable banks to digitalize the account servicing, customer support and transaction origination capabilities of financial products. They are commonly provided as the customer experience component of a digital banking platform. Digital banking multichannel solutions address the growing demand for convenient and accessible banking services outside of the traditional branch delivery model. They solve the business problem of fragmented customer experiences by providing a unified solution that integrates various digital channels, like online banking, via websites, mobile banking apps, text banking, digital wallets and social media platforms. This ensures that customers can perform banking transactions, access account information and receive support consistently across digital channels.
Digital Insight (An NCR Company) has 1 product in Digital Banking Multichannel Solutions market
Digital Banking Platforms
Gartner defines digital banking platforms (DBPs) as a set of modular capabilities that enable the bank to create and customize employee and customer digital journeys. DBPs sit between the bank core and the engagement layer (i.e., multichannel solutions or employee applications) and provide a unified environment for four main technology categories: (1) bank-specific composable business services that constitute user journeys, (2) common platform services that support the composable business services, (3) developer tools for journey creation and customization and (4) modern data and analytics for business intelligence, customer insights and continuous improvement. DBPs are consumed as private cloud SaaS, public cloud SaaS or on-premises.
Digital Insight (An NCR Company) has 1 product in Digital Banking Platforms market