Consumer video feedback software is a type of software that allows customers or users to provide feedback on products, services or experiences using video format. It offers a more dynamic and in-depth way for consumers to convey their thoughts, feelings, and suggestions, compared to traditional text-based feedback. It deploys various analytical techniques like facial recognition, emotion detection, automatic content based tagging and AI driven sentiment analysis to generate insights. It also enables sharing and embedding of videos on websites and emails. Consumer video feedback software is widely used by businesses and brands, e-commerce platforms and market researchers to collect feedback on a variety of topics, which can be used to improve products and services, identify areas for improvement and make better business decisions.