4.2
6 Reviews (All time)
Review weighting

Browse Efecte Reviews

Efecte is present in 1 market with 1 product. Efecte has 6 reviews with an overall average rating of 4.2.

IT Service Management Platforms

Gartner defines IT service management (ITSM) platforms as software that offers workflow management that enables organizations to design, automate, plan, manage, report on and deliver integrated IT services and related digital experiences. Supported practices include request, incident, problem, change, knowledge and configuration management, and case management, as well as interfaces for non-IT business needs. ITSM platforms are typically acquired as SaaS; however, they are also sold as on-premises deployments. I&O leaders select these solutions to be consumed by service desks and service operations, and are identifying opportunities for business workflows in other IT-adjacent departments.

Efecte has 1 product in IT Service Management Platforms market