• HOME
  • CATEGORIES

    • CATEGORIES

    • Application Development

      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • View All
    • Artificial Intelligence

      • AI Code Assistants (Transitioning to AI Coding Agents)
      • Generative AI Knowledge Management Apps/General Productivity
      • AI Application Development Platforms
      • Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
      • Conversational AI Platforms
      • View All
    • Cloud Computing

      • Backup and Data Protection Platforms
      • Cloud Database Management Systems
      • Strategic Cloud Platform Services
      • Server Virtualization (Transitioning to Server Virtualization Platforms)
      • Hybrid Cloud Storage
      • View All
    • Customer Relationship Management

      • Contact Center as a Service
      • CRM Customer Engagement Center
      • Digital Experience Platforms
      • Web Content Management
      • Field Service Management
      • View All
    • Data and Analytics

      • Analytics and Business Intelligence Platforms
      • Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
      • Data Integration Tools
      • Process Mining Platforms (Transitioning to Process Intelligence Platforms)
      • Augmented Data Quality Solutions
      • View All
    • Education

      • Manager and Leadership Training
      • Corporate Learning Technologies
      • eLearning Authoring Tools
      • Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
      • Digital Learning Content Providers
      • View All
    • Enterprise Networking and Communications

      • Unified Communications as a Service
      • Global WAN Services
      • Intranet Packaged Solutions
      • Edge Distribution Platforms
      • SD-WAN
      • View All
    • Finance

      • Expense Management Software
      • Financial Close and Consolidation Solutions
      • Financial Planning Software
      • Cloud Financial Management Tools
      • Accounts Payable Applications
      • View All
    • Healthcare and Life Sciences

      • Medical Device Security Solutions (Transitioning to Medical Device Risk Management Platforms)
      • Health Navigation Solutions
      • Claim Editor Software
      • Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)
      • Digital Health Platforms (Transitioning to Healthcare Provider Industry Cloud Platforms)
      • View All
    • Human Resources

      • Employee Recognition and Reward Systems
      • Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
      • Digital Employee Experience Management Tools
      • Talent Acquisition (Recruiting) Suites
      • Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
      • View All
    • IT Infrastructure and IoT

      • Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
      • IT Service Management Platforms
      • Endpoint Management Tools
      • Container Management
      • Infrastructure Monitoring Tools
      • View All
    • IT Security

      • Endpoint Protection Platforms
      • Email Security
      • Managed Detection and Response
      • Security Information and Event Management
      • Identity Governance and Administration
      • View All
    • Legal

      • Contract Life Cycle Management
      • Electronic Signature
      • Governance, Risk and Compliance Tools, Assurance Leaders
      • Compliance Monitoring Solutions
      • E-Discovery Solutions
      • View All
    • Manufacturing

      • Enterprise Asset Management Software
      • Manufacturing Execution Systems
      • Global Industrial IoT Platforms
      • PLM Software in Discrete Manufacturing Industries
      • Computer-Aided Design (CAD) Software
      • View All
    • Marketing

      • Video Editing Software
      • Email Marketing
      • Multichannel Marketing Hubs
      • Voice of the Customer Platforms
      • Customer Data Platforms
      • View All
    • Productivity and Collaboration

      • Document Management
      • Visual Collaboration Applications
      • Collaborative Work Management
      • Knowledge Management (KM) Software
      • Communications Platform as a Service
      • View All
    • Public Sector and Government

      • Government ERP Solutions
      • Government Budgeting and Planning Solution
      • Cloud-Based ERP for U.S. Local Government
      • Citizen Service Delivery
      • Government Contracting Software
      • View All
    • Retail

      • Digital Commerce
      • Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
      • Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)
      • Retail Assortment Management Applications: Long Life Cycle Products
      • Digital Shelf Analytics
      • View All
    • Sales

      • Revenue Enablement Platforms
      • Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
      • Configure, Price and Quote Applications
      • Revenue Intelligence (Transitioning to Revenue Action Orchestration)
      • Search and Product Discovery
      • View All
    • Supply Chain Management

      • Supply Chain Planning Solutions
      • Transportation Management Systems
      • Real-Time Transportation Visibility Platforms
      • Warehouse Management Systems
      • Supply Chain Strategy, Planning and Operations Consulting
      • View All
    • Utilities

      • Geospatial Information Systems for Energy and Utilities
      • Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
      • Energy Management and Optimization Systems
      • Energy Trading and Risk Management
      • Advanced Distribution Management Systems
      • View All
    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

      • Application Development
      • Artificial Intelligence
      • Cloud Computing
      • Customer Relationship Management
      • Data and Analytics
      • Education
      • Enterprise Networking and Communications
      • Finance
      • Healthcare and Life Sciences
      • Human Resources
      • IT Infrastructure and IoT
      • IT Security
      • Legal
      • Manufacturing
      • Marketing
      • Productivity and Collaboration
      • Public Sector and Government
      • Retail
      • Sales
      • Supply Chain Management
      • Utilities
      Browse All Categories

      Application Development

      69 markets
      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • API Management
      • Enterprise Low-Code Application Platforms
      • Robotic Process Automation
      • DevOps Platforms (Transitioning to DevSecOps Platforms)
      • Business Process Automation Tools
      • Business Orchestration and Automation Technologies
      • Enterprise Architecture Tools
      • Custom Software Development Services
      • Code Review Tools
      • Digital Adoption Platforms
      • Domain Registrars
      • Game Engine Software
      • Website Builders
      • Developer Productivity Insight Platforms
      • Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
      • Feature Management
      • AI Agents for Application Developers
      • Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
      • Application Crowdtesting Services
      • API Generation Software
      • Prototyping Software
      • Test Data Management
      • Mobile App Analytics
      • AI-Augmented Code Modernization Tools
      • Virtual Reality Development Software
      • Green Software Engineering
      • Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
      • Event Brokers
      • Application Integration Platforms
      • Independent Third-Party Software Support of Megavendors
      • Application Development Life Cycle Management (Transitioning to DevOps Platforms)
      • Digital Twin of an Organization Platforms
      • Microsoft 365 Implementation and Support Services
      • BPM-Platform-Based Case Management Frameworks
      • Microsoft Product Support Services
      • Product Roadmapping Tools for Software Engineering
      • AI Agent Development Platforms for Software Engineering
      • Multiexperience Development Platforms
      • Application Portfolio Management Tools
      • Application Composition Platform
      • Internal Developer Portals
      • Cloud Development Environments
      • Load Testing Tools
      • Mobile Development Frameworks
      • SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • B2B Gateway Software
      • Blockchain Consulting and Proof-of-Concept Development Services
      • Citizen Application Development Platforms
      • Mobile Application Testing Services
      • Value Stream Management Platforms
      • Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • SAP Application Services, Worldwide
      • SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
      • Service Mesh
      • API and MCP Testing Tools
      • Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
      • Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Rapid Mobile App Development Tools
      • SAP Selective Test Data Management Tools
      • Augmented Reality Development Software
      • Blockchain as a Service
      • Mobile Application Management (Transitioning to Endpoint Management Tools)
      • Mobile Back-End Services
      • R&D Outsourcing Providers
      View More
  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
elastic
4.5
1405 Reviews (All time)
Review weighting


Browse Elastic Reviews

Elastic is present in 11 markets with 12 products. Elastic has 1405 reviews with an overall average rating of 4.5.

AIOps Platforms (Transitioning to Event Intelligence Solutions)

AIOps platforms analyze telemetry and events, and identify meaningful patterns that provide insights to support proactive responses. AIOps platforms have five characteristics: Cross-domain data ingestion and analytics Topology assembly from implicit and explicit sources of asset relationship and dependency Correlation between related or redundant events associated with an incident Pattern recognition to detect incidents, their leading indicators or probable root cause Association of probable remediation

Elastic has 1 product in AIOps Platforms (Transitioning to Event Intelligence Solutions) market
  • Elastic Observability
    4.9
    3 Reviews

Cloud Investigation and Response Automation (CIRA)

Cloud Investigation and Response Automation (CIRA) is a technology that leverages advanced analytics, artificial intelligence (AI), and automation to enhance the detection, investigation, and response to security incidents within cloud environments. It provides real-time insights into potential threats, automates the collection and analysis of forensic data, and uses machine learning (ML) algorithms for proactive threat detection. CIRA tools integrate seamlessly with existing Security Operations (SecOps) technologies to improve an organization’s overall security posture.

Elastic has 1 product in Cloud Investigation and Response Automation (CIRA) market
  • Elastic Security
    5.0
    1 Review

Endpoint Protection Platforms

Gartner defines an endpoint protection platform (EPP) as security software designed to protect managed endpoints — including desktop PCs, laptop PCs, virtual desktops, mobile devices and, in some cases, servers — against known and unknown malicious attacks. EPPs provide capabilities for security teams to investigate and remediate incidents that evade prevention controls. EPP products are delivered as software agents, deployed to endpoints, and connected to centralized security analytics and management consoles. EPPs provide a defensive security control to protect end-user endpoints against known and unknown malware infections and file-less attacks using a combination of security techniques (such as static and behavioral analysis) and attack surface reduction capabilities (such as device control, host firewall management and application control). EPP prevention and protection capabilities are deployed as a part of a defense-in-depth strategy to help reduce the endpoint attack surface and minimize the risk of compromise. EPP detection and response capabilities are used to uncover, investigate and respond to endpoint threats that evade security protection, often as a part of broader threat detection, investigation and response (TDIR) capable products.

Elastic has 1 product in Endpoint Protection Platforms market
  • Elastic Security
    4.6
    31 Reviews

Enterprise AI Search

Gartner defines enterprise AI search as platforms that enable retrieval and synthesis of information across enterprise repositories. They are a key technology for developing AI assistants and AI agents that scale to enterprise needs using retrieval-augmented generation (RAG). They integrate with a wide range of advanced natural language processing (NLP), machine learning (ML) and large language model (LLM) technologies that are essential to knowledge management processes. They are designed to be customized and tuned for specific domains but often come with prepackaged integrations and experiences for some enterprise applications. Enterprise AI search tools are pivotal tools for humans and machines that need to find information and synthesize it to derive insight, so they can subsequently make decisions and take actions. These platforms connect to a wide variety of data sources, normalize and classify information, index it, and match and rank the most relevant results. Their user experiences are commonly customized and are increasingly used as a platform for building AI assistants for a wide variety of operational use cases. Those building RAG-based systems should consider how to configure enterprise search platforms to deliver AI assistants and, in the future, AI agents.

Elastic has 2 products in Enterprise AI Search market
  • Swiftype (Legacy)
    4.1
    9 Reviews
  • Elastic Search
    4.5
    320 Reviews

Enterprise Search Engines

Enterprise search engines are specialized search tools designed to help organizations index, search, and retrieve information stored within their internal data repositories. Unlike general web search engines that index and search the entire internet, enterprise search engines focus on the internal data of an organization, which can include documents, emails, databases, intranet sites, and other digital assets or data sources. Modern enterprise search engines often incorporate Natural Language Processing (NLP) and Machine Learning (ML) and AI-powered technologies to enhance their capabilities and improve the search experience. This type of search engine is adept at handling both structured and unstructured data, making it invaluable for diverse use cases such as knowledge management, customer support, and business intelligence. By integrating these enterprise search software capabilities, organizations can ensure that employees have quick and relevant access to the information they need, thereby improving productivity and decision-making.

Elastic has 1 product in Enterprise Search Engines market
  • Elastic Search
    4.5
    141 Reviews

Generative AI Engineering

Generative AI (GenAI) engineering refers to the field of engineering that focuses on the development, implementation and optimization of generative AI models. Generative AI refers to technologies that can generate new derived versions of content, strategies, designs and methods by learning from large repositories of original source content. By developing GenAI models, engineers can create new and innovative ways to generate content. The vendors in this segment are made up by incumbent and startup vendors covering full-model life cycle management, specifically adjusted to and catering to development, refinement and deployment of generative models (e.g., LLMs) and other GenAI artifacts in production applications. Please note that this market is based on Beta research and is continuously evolving. We will be making changes as and when there are new updates.

Elastic has 1 product in Generative AI Engineering market
  • Elastic Search
    4.5
    10 Reviews

Generative AI Knowledge Management Apps/General Productivity

Gartner defines the generative AI (GenAI) knowledge management apps/general productivity submarket as technologies that enable companies to better retrieve and contextualize information and insight from their knowledge bases, including enterprise AI search, conversational AI platforms, and productivity tools for communications and content development.

Elastic has 1 product in Generative AI Knowledge Management Apps/General Productivity market
  • Elastic Search
    4.6
    57 Reviews

Infrastructure Monitoring Tools

Infrastructure monitoring tools capture the health and resource utilization of IT infrastructure components, no matter where they reside (e.g., in a data center, at the edge, infrastructure as a service [IaaS] or platform as a service [PaaS] in the cloud). This enables I&O leaders to monitor and collate the availability and resource utilization data of physical and virtual entities — including servers, containers, network devices, database instances, hypervisors and storage. These tools collect data in real time and perform historical data analysis or trending of the elements they monitor.

Elastic has 1 product in Infrastructure Monitoring Tools market
  • Elastic Observability
    4.6
    3 Reviews

Observability Platforms

Gartner defines observability platforms as products used to understand the health, performance and behavior of applications, services and infrastructure. They do this by ingesting telemetry (operational data) from a variety of sources including, but not limited to, logs, metrics, events and traces. Observability platforms enable analysis of the ingested telemetry, either via human operator or machine intelligence, to determine changes in system behavior that impact end-user experience, such as outages or performance degradation. This allows early, and even preemptive, problem remediation. Observability platforms are used by IT operations, site reliability engineers, cloud and platform teams, application developers and product owners. Modern businesses rely heavily on critical digital applications and services, which are revenue-generating, client-facing and important to the efficient operation of the business. Outages, performance degradation and unreliability directly impact top-line revenue, client sentiment and brand perception. Observability platforms are used by organizations to understand and improve the availability, performance and resilience of these critical applications and services. Investment in and successful deployment of observability platforms leads to revenue loss avoidance and enables faster product development cycles and improvements in brand perception.

Elastic has 1 product in Observability Platforms market
  • Elastic Observability
    4.5
    284 Reviews

Search and Product Discovery

Gartner defines search and product discovery as applications that augment digital commerce solutions to facilitate navigation, filtering, comparisons and, ultimately, selection of products. They provide search (keyword, semantic and visual), merchandising (automation, configuration and curation of business rules) and product recommendations. These applications also provide catalog navigation (including SEO keyword automation and guided selling assistants). Personalization, optimization and analytics capabilities should also be available. Platforms are deployed as SaaS. They provide administrative tooling to enable digital commerce roles (merchandisers, content managers and search specialists) to support customer experiences via no-code. With the emergence of generative AI, conversational search and guided selling assistants are now appearing. Search and product discovery applications can provide the digital customer journey from landing on a website or app to finding the correct product and adding to basket. Search results can be highly visual, using engaging layouts and multimedia. Content other than product information, such as educational information, compliance materials, customer reviews and related news may also be included in search results to engage customers and further support buying decisions.

Elastic has 1 product in Search and Product Discovery market
  • Elastic Search
    4.5
    134 Reviews

Security Information and Event Management

Security information and event management (SIEM) is a configurable system of record that collects, aggregates and analyzes security event data from on-premises and cloud environments. SIEM processes security event data for the purposes of threat detection, investigation and response. It natively supports data normalization and offers user-configurable detection content and reporting to orchestrate threat mitigation and satisfy compliance requirements. These solutions are delivered via a SaaS platform or client-hosted on-premises or private cloud. The security information and event management (SIEM) system must assist with: 1. Aggregating and normalizing data from various IT and operational technology (OT) environments. 2. Designing and executing near real-time monitoring and alerting content. 3. Enriching and investigating security events of interest. 4. Supporting manual and automated response actions. 5. Maintaining and reporting on current and historical event data.

Elastic has 1 product in Security Information and Event Management market
  • Elastic Security
    4.5
    412 Reviews
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
This site is protected by hCaptcha and its Privacy Policy and Terms of Service apply.
  • Community Guidelines
  • Listing Guidelines
  • Browse Vendors
  • Rules of Engagement
  • FAQ
  • Privacy
  • Terms of Service
©
 
©