Ericsson is present in 12 markets with 18 products. Ericsson has 197 reviews with an overall average rating of 4.5.
AI Offerings in CSP Network Operations
Gartner defines the market of artificial intelligence (AI) in communications service provider (CSP) network operations as commercial off-the-shelf (COTS) products with offerings in the form of capabilities embedded in CSP-specific operational technology (OT) applications or industry-agnostic horizontal applications. These products enable AI/machine learning (ML)-based network operations in CSPs.
Ericsson has 2 products in AI Offerings in CSP Network Operations market
CSP 5G RAN Infrastructure Solutions
Gartner defines the market of communications service provider (CSP) 5G radio access network (RAN) infrastructure solutions as consisting of hardware and software components that support CSPs in providing connectivity services. Such services include mobile broadband, fixed wireless access and voice communication over a 3rd Generation Partnership Project (3GPP)-based 5G network. Gartner considers 5G to be a foundational technology, implemented to evolve a CSP’s services, including in the consumer and enterprise business sectors. This CSP 5G RAN infrastructure market encompasses CSPs’ deployment of RAN solutions for public 5G. 5G RAN infrastructure solutions mainly support CSPs in upgrading their existing 4G RAN infrastructure, while providing an enhanced user experience and keeping costs under control. For instance, the introduction of 5G massive multiple input/multiple output (MIMO) and dynamic spectrum sharing between 4G and 5G can improve user throughput and rapidly expand 5G coverage. These solutions not only enhance network quality, but also serve as part of the 5G platforms addressing challenges faced by enterprises.
Ericsson has 1 product in CSP 5G RAN Infrastructure Solutions market
CSP Customer Management and Experience Solutions
Gartner defines communications service provider (CSP) customer management and experience (CM&X) solutions as commercial off-the-shelf software solutions that address all customer-facing operational requirements of CSPs. These include managing customer channels, customer information, incidents, products, pricing, quotes and offers, orders, customer care and partner relationships. CM&X solutions are part of business support system (BSS) solutions for CSPs and often work together with revenue management and monetization solutions as part of a complete BSS stack. Delivery options may include license and SaaS-based models.
Ericsson has 2 products in CSP Customer Management and Experience Solutions market
CSP Revenue Management and Monetization Solutions
Gartner defines communications service provider (CSP) revenue management and monetization (RM&M) as a part of a business support system (BSS). These are commercial off-the-shelf software solutions with functionality that enable CSPs to execute their revenue management (rating, charging, billing, payments, collections, partner settlement, revenue assurance and fraud management), and billing and payments associated customer care and monetization initiatives. Monetization here refers to revenue growth initiatives and activities using levers, such as solutions for mobile banking or any other new vertical, supporting as-a-service propositions and analytics enabling new business models.
Ericsson has 1 product in CSP Revenue Management and Monetization Solutions market
CSP Service and Network Assurance Solutions
CSP service and network assurance solutions are OSS products/offerings for use in physical, virtual, containerized and hybrid network environments that enable CSPs to assure services and networks for customers in various market segments, such as consumer, enterprise and wholesale. Offerings include service and network monitoring solutions, fault management, performance management, service quality management, incident management, and workforce management. These solutions incorporate emerging practices in assurance, such as the move toward dynamic, real-time, data-driven assurance; closed-loop; intelligent automation; AIOps; and predictive analytics. This definition does not include solutions used to assure the underlying IT infrastructure used to host network functions.
Ericsson has 1 product in CSP Service and Network Assurance Solutions market
Enterprise Networking and Communications
Enterprise Networking and Communications refers to the products and services that enable secure, scalable, and high-performance connectivity and communication across distributed enterprise environments. This category includes markets that focus on core and edge networking, unified communications, private and public mobile networks, and managed network services—supporting digital transformation, and operational efficiency.
Ericsson has 1 product in Enterprise Networking and Communications market
Finance
Finance refers to the products and services that support the planning, management, analysis, and optimization of financial operations across enterprises and financial institutions. This category includes markets that support core accounting, financial planning, treasury, tax, audit, compliance, investment management, and digital banking—enabling organizations to maintain financial integrity and ensure regulatory compliance.
Ericsson has 1 product in Finance market
IT Security
IT Security refers to products and services that protect digital systems and data from cyber threats and unauthorized access. This category includes markets that focus on network security, identity management, data protection, and cloud security, enabling organizations to reduce risk, ensure compliance, and operate securely in a digital world.
Ericsson has 1 product in IT Security market
IT Services for Communications Service Providers, Worldwide
Gartner defines IT Services for Communication Service Providers (ITS-CSP) as multivendor IT services CSPs buy to: ■ Enable solutions to their customers, particularly enterprises ■ Transform their customer, partner, workforce, service or infrastructure management IT must deliver a cloud-first, agile, automation- and intelligence-based “digital factory” that can support broader corporate goals of product diversification, innovation, revenue growth and improved digital customer journeys. Geopolitical issues, ecosystems, transparency, trust and security are mission-critical in the uncertain world and add to the factors affecting CSPs’ competitiveness. Communications service providers want to buy and understand business outcomes over technology. They want their IT service partners to have a personal investment. CIOs in large CSPs would like to work with a smaller number of more strategic IT service partners. At the same time, business unit leaders also want to speed up their initiatives, creating possibilities for IT service providers. CSPs want help with revenue growth from enterprises, including joint go-to-market and new digital technology capabilities from IT service providers. Communications service providers expect cost-efficiency from automation, from IT enabling their networks and from using more cloud-delivered software capability. All this is underpinned by the CSP’s desire to run data-focused businesses, including digital key performance indicators (KPIs).
Ericsson has 1 product in IT Services for Communications Service Providers, Worldwide market
Operations Support Systems
An operational support system (OSS) is a set of programs that help a company in monitoring, controlling, analyzing and managing a computer network. OSS software is specifically dedicated to communications service providers and mainly used for supporting network planning, network provisioning, service fulfillment, and service assurance from a common core of service and resource management. Other functionality includes embedded analytics, correlation and aggregation, reporting, product life cycle management, multichannel support, resource and asset planning. OSS data is of strategic importance to measure the impact of operational technical processes on customer and business goals.
Ericsson has 5 products in Operations Support Systems market
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SD-WAN
Gartner defines software-defined WAN (SD-WAN) as products used to connect branch locations to other enterprise and cloud locations. SD-WAN products provide dynamic path selection based on business or application policy, routing, centralized orchestration of policy and management of appliances, virtual private network (VPN) and zero-touch configuration. SD-WAN products are WAN transport/carrier-agnostic and create secure paths across physical WAN connections.
Ericsson has 1 product in SD-WAN market
Wireless Self-Organizing Network Vendors
A self-organizing network (SON) is a framework that automates some planning functions as well as maintenance functions for mobile networks. Its main goals are to enable self-configuration, self-optimization and self-healing of radio network elements. It also minimizes interference between adjacent cells and between macro and small cells. SON is an automation technology for the operations and maintenance (O&M) of LTE networks, defined in Third Generation Partnership Project (3GPP) Release 8 and onwards (as such, W-Fi support is not natively included in 3GPP's definition of SON).
Ericsson has 1 product in Wireless Self-Organizing Network Vendors market