Evolve IP is present in 5 markets with 11 products. Evolve IP has 35 reviews with an overall average rating of 4.6.
Contact Center as a Service
Gartner defines contact center as a service (CCaaS) as solutions offering SaaS-based applications that enable customer service departments to manage multichannel customer interactions holistically from both a customer-experience and employee-experience perspective. CCaaS solutions offer an adaptive, flexible delivery model with native capabilities across the four functional components of the technology reference model for customer service and support. CCaaS providers also offer productized integrations with partner solutions through application marketplaces.
Evolve IP has 1 product in Contact Center as a Service market
Desktop as a Service
Gartner defines desktop as a service (DaaS) as the provision of virtual desktops by a public cloud or service provider. DaaS provides desktop or application end-user experiences from virtual machines accessed using a remote display protocol. DaaS vendors incorporate a fully managed control plane service into their offerings, which facilitates user connections and provides a management interface. DaaS can be delivered preconfigured as a service or can be delivered as a DaaS platform where clients are responsible for self-assembly, configuration and management. It is charged on subscription- or usage-based payment structures.
Evolve IP has 1 product in Desktop as a Service market
Disaster Recovery as a Service
The DRaaS market provides for the recovery of enterprise applications at another location in the event of a disaster. The provider can deliver the service as a fully managed, assisted recovery or self-service offering. The service should be marketed and sold as a stand-alone, industrialized offering and minimally include: - On-demand recovery cloud for planned tests, exercises and declarations - Server image and production data replication to the cloud - Automated failover and failback between production and the target cloud environment - Recovery time service-level agreements (SLAs)
Evolve IP has 2 products in Disaster Recovery as a Service market
Security Solutions - Others
Reviews for 'Security Solutions - Others'
Evolve IP has 6 products in Security Solutions - Others market
- 4 more products
Unified Communications as a Service, Worldwide
Gartner defines unified communications as a service (UCaaS) as a cloud-delivered service that provides the following core capabilities: 1) Telephony 2) Meetings 3) Messaging 4) Software apps 5) APIs 6) Adjacent services
Evolve IP has 1 product in Unified Communications as a Service, Worldwide market