AIOps platforms analyze telemetry and events, and identify meaningful patterns that provide insights to support proactive responses. AIOps platforms have five characteristics: Cross-domain data ingestion and analytics Topology assembly from implicit and explicit sources of asset relationship and dependency Correlation between related or redundant events associated with an incident Pattern recognition to detect incidents, their leading indicators or probable root cause Association of probable remediation
IT Infrastructure and IoT refers to the products and services that support the deployment, management, and optimization of core technology systems and connected devices across enterprise environments. This category includes markets that focus on enabling organizations to build and operate resilient, scalable, and intelligent infrastructure. It encompasses solutions for data center management, network infrastructure, and IoT connectivity—spanning on-premises, cloud, edge, and hybrid models.