Gartner defines event intelligence solutions (EIS) as tools that apply artificial intelligence (AI) and data analytics to augment, accelerate and automate responses to signals or events detected from digital services. The key characteristics of event intelligence solutions include cross-domain event ingestion, topology assembly, event correlation and enrichment, pattern recognition, and accelerated remediation. These solutions are designed to process event streams into actionable insights and enable proactive responses that reduce toil and improve performance and availability. They are delivered as software as a service or self-managed software.