Online Dispute Resolution (ODR) is a digital approach to resolving disputes that leverages internet-based platforms and technologies to facilitate communication, negotiation, mediation, and arbitration between parties. It is designed to handle a wide array of conflicts, such as consumer, commercial, family, and workplace disputes, without the need for in-person meetings or traditional court involvement. ODR typically feature secure communication channels, user-friendly interfaces, and comprehensive case management tools, including document sharing and scheduling capabilities, to streamline the resolution process. By offering flexible resolution methods tailored to the specific needs of the parties involved, ODR enhances accessibility and efficiency, making it a cost-effective and timely alternative to conventional dispute resolution. Moreover, ODR often incorporate automated workflows and analytics to improve process efficiency and decision-making. As technology continues to evolve, ODR is increasingly recognized as a vital component of modern legal systems, expanding access to justice and providing innovative solutions to traditional dispute resolution challenges. Online Dispute Resolution (ODR) is utilized by a diverse range of users, including consumers, businesses, and legal professionals, as well as corporations, government agencies, and courts. Additionally, educational institutions, NGOs, family law practitioners, and insurance companies employ ODR to efficiently and cost-effectively resolve various disputes.