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genpact
4.6
179 Reviews (All time)
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Browse Genpact Reviews

Genpact is present in 6 markets with 6 products. Genpact has 179 reviews with an overall average rating of 4.6.

Business Process Automation Tools

Gartner defines business process automation (BPA) tools as software that enables the design, execution and monitoring of business processes involving diverse sets of systems and humans. BPA tools provide an environment for developing, running and monitoring business processes that incorporate process models (and other business, decision and data models) enabling automation of business operations. BPA tools play a crucial role in streamlining business processes, thereby increasing efficiency, reducing human error and enabling better decision making across various functions and industries.

Genpact has 1 product in Business Process Automation Tools market
  • Genpact Cora
    4.7
    29 Reviews

Business Process Management Platforms

Gartner defines business processes as the coordination of the behavior of people, systems and things to produce specific business outcomes. 'Things' in this context refers to devices that are part of the Internet of Things (IoT). A BPM platform minimally includes: a graphical business process and/or rule modeling capability, a process registry/repository to handle the modeling metadata, a process execution engine and a state management engine or rule engine (or both). The three types of BPM platforms — basic BPM platforms, business process management suites (BPMSs), and intelligent business process management suites (iBPMSs) — can help solution architects and business outcome owners accelerate application development, transform business processes, and digitalize business processes to exploit business moments by providing capabilities that manage different aspects of the business process life cycle.

Genpact has 1 product in Business Process Management Platforms market
  • Cora SeQuence
    4.0
    1 Review

Cloud ERP Services

Gartner defines cloud ERP services as services provided by third-party systems integrators to assess needs, implement solutions and evolve platforms that are transforming their back-office systems via the implementation of cloud-based ERP solutions. A cloud ERP solution is a set of applications (SaaS) that are sold/marketed as integrated products to support organizations. These integrated products include financial management (FM) functionality, human capital management (HCM), supply chain management (SCM) and other administrative ERP functionality.

Genpact has 1 product in Cloud ERP Services market
  • Genpact Cloud ERP Services
    4.0
    2 Reviews

Data and Analytics Service Providers

Gartner defines the market for data and analytics (D&A) services as consulting and system integration (C&SI) and managed services. These services manage data for all uses (operational and analytical), and analyze data to drive business processes and improve business outcomes through more effective decision making. The core capabilities for vendor solutions in the D&A services market include: D&A strategy and operating model design Data management Analytics and business intelligence (ABI) Data science and machine learning D&A governance Program management Enterprise metadata

Genpact has 1 product in Data and Analytics Service Providers market
  • Genpact Data and Analytics Services
    4.4
    37 Reviews

Finance and Accounting Business Process Outsourcing

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Gartner defines finance and accounting (F&A) business process outsourcing (BPO) as the use of third-party outsourcing service providers to handle transactional finance processes such as purchase-to-pay, order-to-cash and record-to-report. BPO service providers remotely connect to clients’ systems to carry out these operations. BPO service providers can also offer proprietary or partnered process automation solutions to enhance transactional processing efficiency. F&A BPO services are typically delivered from global delivery centers.

Genpact has 1 product in Finance and Accounting Business Process Outsourcing market
  • Genpact Finance and Accounting Business Process Outsourcing Services
    4.6
    96 Reviews

IT Infrastructure and IoT

IT Infrastructure and IoT refers to the products and services that support the deployment, management, and optimization of core technology systems and connected devices across enterprise environments. This category includes markets that focus on enabling organizations to build and operate resilient, scalable, and intelligent infrastructure. It encompasses solutions for data center management, network infrastructure, and IoT connectivity—spanning on-premises, cloud, edge, and hybrid models.

Genpact has 1 product in IT Infrastructure and IoT market
  • Genpact Managed Workplace Services, North America
    4.8
    14 Reviews
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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