Gartner defines Digital communications governance solutions as they are designed to enforce corporate governance and regulatory compliance, across a growing number of communications tools available to employees. For the various communication tools in use across the enterprise, DCG solutions enable consistent policy management, enforcement and reporting capabilities
Enterprise information archiving (EIA) solutions are designed for archiving data sources to a centralized platform to satisfy information governance requirements, including regulatory and/or corporate governance and privacy; improve data accessibility; surface new data insights; and gain operational efficiencies. There are several core capabilities of this market. They include archiving digital communication content, such as email, workstream collaboration, instant messaging (IM) and SMS; classifying data and enabling retention management of archive content; creating a searchable index of content; and providing basic tools for e-discovery and supervision.