Gartner defines Cloud ERP services as services provided by third-party systems integrators to assess needs, implement solutions and evolve platforms that are transforming their back-office systems via the implementation of cloud-based ERP solutions. A cloud ERP solution is a set of applications (SaaS) that are sold/marketed as integrated products to support organizations. These integrated products include financial management (FM) functionality, human capital management (HCM), supply chain management (SCM) and other administrative ERP functionality.
Gartner defines custom software development (CSD) services as development of software in rapid increments and iteration of custom applications and software products specifically for an organization to satisfy its unique business needs. It usually entails business requirements gathering and coding the application from inception, or building it on a PaaS, or assembling it from existing web services or other reusable pieces of code. Services marketed as “software product engineering” or “digital product development” are likely to be good examples of the category Gartner defines as “custom software development services.”
Digital technology and business consulting services reflect the intermingled nature of information, technology and business. This market is increasingly driven by joined, interdependent actions and initiatives, rather than characterized by layers of the traditional technology stack. Digital technology and business consulting services reflect project-based consulting services that create the ambition and design for information, technology and business processes for clients.