Gnani.ai is present in 2 markets with 2 products. Gnani.ai has 7 reviews with an overall average rating of 4.2.
Contact Center Infrastructure
Gartner defines the Contact Center Infrastructure market as equipment, software and services that enable organizations to manage multichannel self-service and assisted service customer interactions holistically from a customer experience and an employee engagement perspective. CCI solutions are dedicated to supporting a single customer enterprise or tenant on each instance of the system, even if that customer or tenant supports multiple contact center operations on that dedicated instance. CCI solutions can be deployed on the customer’s premises or can be hosted and managed in a third-party data center or private cloud.
Gnani.ai has 1 product in Contact Center Infrastructure market
User Authentication
Gartner defines user authentication as the journey-time process that provides credence in a claim to an identity established for a person for access to digital assets. User authentication is delivered by some combination of (a) an authenticator, (b) signals evaluation and (c) an authentication decision point, which may be from different vendors. User authentication is used to provide credence in an identity claim for a person already known to an organization. The credence must be sufficient to bring account takeover (ATO) risks within the organization’s risk tolerance. User authentication is foundational to and protects the value of other functions with an organization’s identity fabric, namely: runtime authorization, especially segregation of duties (SOD); audit (individual accountability); and identity analytics.
Gnani.ai has 1 product in User Authentication market