Reviews for 'IT Infrastructure and Operations Management - Others'
Telecom expense management (TEM) services enable enterprises’ IT, procurement and finance departments to order, provision, support and manage the costs of corporate telecommunications services, associated IT services and their inventories. (These may include fixed and mobile telephony and data services, cloud services, unified communications as a service [UCaaS] licenses, and Internet of Things [IoT] connectivity.) TEM services also include business intelligence (BI) and reporting suitable for supporting C-level strategic decision making. Gartner’s TEM research coverage focuses on SaaS-based applications and platforms, managed services, and associated professional services.