AI-augmented, software-testing tools provide capabilities for advanced, self-optimizing and adaptive automated testing through the use of AI technologies, such as machine learning (ML), self-healing heuristics or computer vision. They assist humans in their testing efforts and reduce the need for human intervention in the following areas: Test case and test data generation Test suite optimization and coverage detection Test efficacy and robustness Test analysis and defect prediction Test effort estimation and decision making AI-augmented testing tools streamline, accelerate and improve the test workflow, as models can be retrained based on the data collected from the activities they perform — thereby enhancing human productivity.
DEM technologies monitor the availability, performance and quality of an end-user experience when using a Cloud, SaaS or web application. This can include employees such as users accessing their intranet or corporate CRM website and customers such as customers of a retail website. DEM technologies seek to observe and model users’ behavior as a continuous flow of interactions in the form of user journeys.