Gartner defines AI-augmented software testing tools as enablers of continuous, self-optimizing and adaptive automated testing through the use of AI technologies. The capabilities run the gamut of the testing life cycle including test scenario and test case generation, test automation generation, test suite optimization and prioritization, test analysis and defect prediction as well as test effort estimation and decision making. These tools help software engineering teams to increase test coverage, test efficacy and robustness. They assist humans in their testing efforts and reduce the need for human intervention in the different phases of testing.
Gartner defines digital experience monitoring (DEM) tools as those that measure the availability, performance and quality of the user experience (human user or digital agent) of critical applications. This can include internal users (employees and contractors), external users (customers and partners) or a digital agent connecting to an API. In addition to performance, DEM technologies enable observability of user behavior and journey based on their interaction with applications.