Gartner defines Oracle Cloud Application (OCA) services as only those services associated with the products under Oracle Cloud Applications, also known as SaaS. This means consultancy, migration, implementation, ongoing services, postimplementation evolution and optimization services. To qualify, each vendor project must have an “anchoring” OCA product from at least one of the following Oracle “Fusion” solutions: - Advertising and customer experience (ACX) - Industry applications (IA) - Enterprise resource planning (ERP; includes the previous EPM applications) - Human capital management (HCM) - Supply chain management (SCM)
Workday has two primary product offerings: Human Capital Management (HCM) and Financial Management (FM). It started with HCM (back in 2005) and disrupted the HCM software market. At this point, the HCM offering has risen to become a leading software contender for this particular sector of the software market. We should note that Workday Payroll is available only in the U.S., Canada, the U.K. and France. Therefore, the service provider market is also in its early stages, and, as the data provided in this report shows, the quantity and depth of the head count is still nascent. Workday services are life cycle services provided by third-party service providers, focused on the adoption and support of Workday applications.