Gartner defines enterprise backup and recovery software solutions as vendor-developed solutions that capture a point-in-time copy (backup) of enterprise workloads in on-premises, hybrid, multicloud and SaaS environments. These solutions write the data to one or more secondary storage targets for the primary purpose of recovering this data in case of loss. They can be offered as software-only, integrated hardware or virtualized appliance, or as a SaaS-based, backup as a service (BaaS).
Remote Desktop Software allows secure access and control of remote devices across multiple platforms. The software provides the same level of access as being physically present to manage and control the resources of the remote device. The software offers secure transfer of files in a live or unattended support session. The Remote Desktop software is generally used by the IT professionals performing maintenance and support personnel assisting end-users.