Gartner defines backup and data protection platforms as platforms that capture point-in-time copies of enterprise data for multiple use cases. Primarily used for recovering data from multiple data loss scenarios, they enhance data protection initiatives to improve cyberreadiness and risk management, extract new data insights, and expand data access capabilities. These platforms protect enterprise data in hybrid, multicloud and SaaS environments. Backup and data protection platforms are available as software-only, integrated appliances, and vendor-developed and hosted backup as a service (BaaS).
Remote Desktop Software allows secure access and control of remote devices across multiple platforms. The software provides the same level of access as being physically present to manage and control the resources of the remote device. The software offers secure transfer of files in a live or unattended support session. The Remote Desktop software is generally used by the IT professionals performing maintenance and support personnel assisting end-users.