An ADMS is the decision support environment that provides a shared network model (a digital twin of an electric distribution network) and a common user experience for all roles that are needed to monitor, control and orchestrate assets across the grid while optimizing and securing operations of the grid. The ADMS assists electricity distribution system operators to proactively and safely guide outage restoration activities, manage and optimize networks for improved asset utilization, and effectively manage the integration and impact of distributed energy resources (DERs). ADMS functions include: Distribution state estimation (DSE) Fault location, isolation and restoration (FLISR) Volt/volt-ampere reactive optimization (VVO) Outage management Conservation through voltage reduction (CVR) Peak-demand management Integration of distributed energy resources
Gartner defines cloud ERP services as services provided by third-party systems integrators to assess needs, implement solutions and evolve platforms that are transforming their back-office systems via the implementation of cloud-based ERP solutions. A cloud ERP solution is a set of applications (SaaS) that are sold/marketed as integrated products to support organizations. These integrated products include financial management (FM) functionality, human capital management (HCM), supply chain management (SCM) and other administrative ERP functionality.
Utility customer information systems (CIS) manage internal and customer-facing account operations for utility meter-to-cash processes. CIS handles customer contracts and billing against consumption data and facilitates revenue generation and collections. They support order processing, rate design, billing, payments, credit and collections. CIS includes customer self-service and communication preferences for account management and notifications. Some vendors expand to include advanced customer engagement and product and service offerings on a flexible product platform. Modern CIS is adaptable, offering deployment options from on-premises to full SaaS. CIS is central to revenue management, leveraging metered consumption data against a backdrop of service and product parameters. As utilities digitalize, CIS is evolving to encompass a broader spectrum of services, extending beyond traditional meter-to-cash processes. This expansion, often referred to as “services to cash,” necessitates innovative approaches to meet customer demands, including dynamic pricing and enhanced savings opportunities.