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Infor is present in 24 markets with 39 products. Infor has 919 reviews with an overall average rating of 4.4.

Analytics and Business Intelligence Platforms

Analytics and business intelligence (ABI) platforms enable organizations to understand their data. For example, what are the dimensions of their data — such as product, customer, time, and geography? People need to be able to ask questions about their data (e.g., which customers are likely to churn? Which salespeople are not reaching their quotas?). They need to be able to create measures from their data, such as on-time delivery, accidents in the workplace and customer or employee satisfaction. Organizations need to blend modeled and non modeled data to create new data pipelines that can be explored to find anomalies and other insights. ABI platforms make all of this possible.

Infor has 1 product in Analytics and Business Intelligence Platforms market

Analytics and Decision Intelligence Platforms in Supply Chain

The supply chain A&DI technology market spans capabilities that provide different types of analytics, focusing on predictive and prescriptive ones. Many of these offerings have been enhanced with AI and DSML capabilities to support supply chain decision making. These capabilities could either be part of a broader supply chain application/suite or a separate encompassing A&DI platform. Such a platform consists of existing and emerging technologies, including: Graph technology, Advanced analytics, AI, DSML, Model development & Digital supply chain twin (DSCT).

Infor has 1 product in Analytics and Decision Intelligence Platforms in Supply Chain market

Cloud Based ERP for U.S. Local Government

Gartner defines cloud ERP services for local government as services provided by the vendor or third-party systems integrators to assess needs, implement solutions and evolve platforms that are transforming their back-office systems via the implementation of cloud-based ERP solutions. These integrated products include financial management system (FMS) functionality, order-to-cash (O2C), procure-to-pay (P2P), grant fund accounting, utility billing, human capital management (HCM), supply chain management (SCM) and other administrative ERP functionality.

Infor has 1 product in Cloud Based ERP for U.S. Local Government market

Cloud ERP for Product-Centric Enterprises

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Gartner defines cloud enterprise resource planning (ERP) for product-centric enterprises as a market for application technology that supports the automation of operational and financial activities for the manufacturing, distribution, delivery and servicing of goods. Cloud ERP for Product-Centric Enterprises is delivered under a SaaS license model with frequent updates and where application support and infrastructure is the responsibility of the vendor.

Infor has 4 products in Cloud ERP for Product-Centric Enterprises market

Cloud ERP for Service-Centric Enterprises

Gartner defines a service-centric cloud ERP solution as a suite that is marketed and sold as an integrated product that provides at least three of the following: Financial management system (FMS) functionality, including general ledger, accounts payable (AP), accounts receivable (AR) and financial planning. Order-to-cash (O2C) functionality, ranging from configure, price and quote (CPQ) to cash collection activities. Source-to-pay (S2P) functionality, which must cover at least e-sourcing, contract life cycle management, e-purchasing, AP invoice automation, supplier management, collaboration and payments. Human capital management (HCM) functionality, which must cover at least administrative HR capabilities, such as core HR data management, employee life cycle transactions and position management. Other administrative ERP functionality, to support typical service-centric activities, such as extended planning and analysis (xP&A), project management (for project-centric capabilities), service procurement and real estate lease management. In addition, Gartner defines the market for cloud ERP for service-centric enterprises as serving organizations that typically focus on service (nonproduct) industries, including: Professional services Healthcare Software Media Financial services Telecommunications Nonprofit sectors Real estate

Infor has 3 products in Cloud ERP for Service-Centric Enterprises market

Cloud HCM Suites for 1,000+ Employee Enterprises

Gartner defines cloud HCM suites for 1,000+ employee enterprises as cloud application suites that deliver functionality for attracting, developing, engaging, retaining and managing workers. The core functional capabilities of cloud HCM suites for enterprises with more than 1,000 employees include: Administrative HR — Employee data, organization structure, employment life cycle transaction, role-based self-service, payroll and benefits administration. It may also include absence management, health and safety administration and other value-added capabilities. Talent management — Recruiting, onboarding, performance management, compensation planning, career and succession planning, and learning and skills development. Integrated HR service management (IHRSM) — Personalized direct access to policy, procedure and program guidance for employees and managers. It may also include integrated case management, knowledge bases, digital document management, virtual assistants and workflow management.

Infor has 1 product in Cloud HCM Suites for 1,000+ Employee Enterprises market

Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises

Gartner defines cloud HCM suites for regional and/or sub-1,000 employee enterprises as cloud application suites that deliver functionality for attracting, developing, engaging, retaining and managing workers. HCM suites encompass functionality that supports a variety of HR-related processes

Infor has 1 product in Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises market

Configure, Price and Quote Application Suites

Gartner defines configure, price and quote (CPQ) applications as software that enables sales organizations to automate and optimize the creation of quotes and capture of orders. A CPQ application is a sales tool that captures the new goods and services a customer wants to buy or the changes a customer wants to make to existing goods and services. While generally focused on assisted sales channels, CPQ capabilities such as product configuration and pricing must be shared with the self-service commerce channel. The new purchases and changes must be priced and a binding contract must be formed with the customer before sending an order to downstream fulfillment systems.

Infor has 1 product in Configure, Price and Quote Application Suites market

Digital Commerce

Gartner defines a digital commerce platform as the core technology that enables customers to purchase goods and services through an interactive and usually self-service experience. The platform provides necessary information for customers to make buying decisions and uses rules and data to present fully priced orders for payment.

Infor has 1 product in Digital Commerce market

ERP and Corporate Management - Others

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Infor has 4 products in ERP and Corporate Management - Others market

Enterprise Social Networking Applications

Enterprise social networking applications facilitate, capture and organize open conversations and information sharing between individual workers and groups within an organization. In addition to capabilities that support conversations and information sharing, they can keep track of the network of relationships between participants (via social graphs), in order to deliver a personalized stream of updates about events or conversations to individuals (via news feeds and activity streams). These applications help people find out about each other, have discussions, share information and generally interact. Interaction occurs either at a one-to-one level, or in groups, teams, communities and networks, and in the context of structured or unstructured business activities.

Infor has 1 product in Enterprise Social Networking Applications market

Field Service Management

Gartner defines FSM as software suites that support FSPs whose technicians typically travel to customer locations to provide installation, repair, inspection and maintenance services for equipment and systems (consumer, commercial or industrial). FSPs may also manage, maintain and monitor these assets under a predefined service or maintenance contract.

Infor has 2 products in Field Service Management market

Global Trade Management

Global trade management supports the complex and unique compliance, regulatory and financial aspects of the import and export processes associated with international trade. Software applications can also be supported by a B2B network, trade content services and the ability to directly file customs documents. GTM solutions are utilized in international trade for managing the execution of transportation operations, ensuring compliance during the operation or supporting the financial aspect of the operation, depending on the scope of the solution. And while GTM solutions are mostly related to the compliance and regulatory aspects of international trade, the operational and financial capabilities of these solutions still remain relevant.

Infor has 1 product in Global Trade Management market

Government ERP Solutions

ERP applications for government support and automate a range of administrative and operational business processes, including line-of-business, customer-facing, administrative and asset management aspects of an organization. Across governments, definitions of ERP can vary substantially in scope to include a broad portfolio of discrete line-of-business applications. Government-specific core ERP applications encompass automation for financial management, budget planning and management, human resources, payroll and procurement. Many government organizations have specific requirements that include contract, asset and grant management, and cashiering as part of the core capabilities they expect from these solutions. This Market Guide focuses on core ERP solutions for government.

Infor has 1 product in Government ERP Solutions market

Integrated HR Service Management Solutions

Integrated HR service management (IHRSM) solutions provide holistic platforms to manage physical and/or virtual HR shared services operations and communications. They also deliver “content in context” to employees and managers in support of employee-related processes, policies and programs. Typical capabilities are: - Employee and manager content delivery via a portal (This could also extend to a dedicated HR portal that combines the content delivery with the other functionalities mentioned in this list.) - Content knowledge bases - Digital HR document management - Business process management (BPM) tools - Case ticketing and routing - Service-level agreement (SLA) monitoring - Employee relations support

Infor has 1 product in Integrated HR Service Management Solutions market

Integration Platform as a Service

Gartner defines integration platform as a service (iPaaS) as a vendor-managed cloud service that enables end users to implement integrations between a variety of applications, services and data sources, both internal and external to their organization.

Infor has 1 product in Integration Platform as a Service market

Manufacturing Execution Systems

Gartner defines manufacturing execution systems (MES) as a specialist class of production-oriented software that manages, monitors and synchronizes the execution of real-time physical processes involved in transforming raw materials into intermediate and/or finished goods. These systems coordinate this execution of work orders with production scheduling and enterprise-level systems like ERP and product life cycle management (PLM). MES applications also provide feedback on process performance, and support component and material-level traceability, genealogy and integration with process history, where required.

Infor has 1 product in Manufacturing Execution Systems market

Multienterprise Collaboration Networks

Gartner defines multienterprise collaboration networks (MCNs) as solutions that support a community of trading partners of any tier and type that need to coordinate and execute on business processes extending across multiple enterprises. Gartner considers cloud-based MCNs to be a key technology to coordinate, orchestrate and automate an organization’s extended supply chain within the overall business ecosystem they operate in. The key capabilities of MCN solutions include three layers: Network representation and management, Application functions, Embedded analytics and intelligence.

Infor has 1 product in Multienterprise Collaboration Networks market

Retail Assortment Management Applications: Long Life Cycle Products

RAMAs support unified commerce processes that are critical to the selection of products presented to the customer in line with their needs. RAMA Market focuses on the functional “footprint” covering the high-level functions of advanced assortment planning within the category management processes for long life cycle products. The RAMA market covered here is targeted to multichannel retailers companies (retailers with stores, online, mobile and other touchpoints). Specifically included are Tier 1 retailers (those with annual retail revenue greater than $3 billion).

Infor has 1 product in Retail Assortment Management Applications: Long Life Cycle Products market

Sales Force Automation Platforms

Gartner defines SFA platforms as tools that natively support (not via third-party add-ons and solutions) automation and capture of sales activities, processes and administrative responsibilities for organizations’ sales professionals. They also support initiation, engagement and capture of buyer-seller interactions through multiexperience and channel-agnostic approaches and devices, and dissemination of actionable insights to improve sales contact management, pipeline management, opportunity management, guided selling and forecasting process execution. The optimal desired experience for sales users (leadership, managers and sellers) are not limited to internal use cases, and can be scaled to support buyer-seller intermediation and shared experiences with prospects and customers.

Infor has 1 product in Sales Force Automation Platforms market

Supply Chain Management - Others

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Infor has 5 products in Supply Chain Management - Others market

Supply Chain Planning Solutions

Gartner defines supply chain planning (SCP) solutions as platforms that provide technological support to enable a company to manage, link, align, collaborate and share its planning data across an extended supply chain. An SCP solution supports planning, ranging from demand planning through detailed supply-side response planning and from strategic planning through execution-level planning. It is the planning decision repository for a defined end-to-end supply chain. It is also the environment in which end-to-end-integrated supply chain decisions are managed. It establishes a single version of the truth for planning data and decisions, regardless of the underlying execution technology environment.

Infor has 3 products in Supply Chain Planning Solutions market

Warehouse Management Systems

Gartner defines a warehouse management system (WMS) as a software application that helps manage and intelligently execute the operations of a warehouse, distribution center (DC) or fulfillment center (FC). WMS operations natively exploit mobile devices along with bar codes and potentially RFID or other scanning/sensing technologies, to form the transactional foundation of warehouse management. This enables efficiencies of directed work activity (optimization) and the delivery of accurate information in near real time. Core WMS capabilities address, among others, the needs to receive, put away, store, count and pick, pack and ship goods. Gartner also includes additional integrated functionality offered by WMS providers beyond core WMS. These extended WMS capabilities can include more advanced capabilities such as managing labor or optimizing the locating of inventory within a facility.

Infor has 1 product in Warehouse Management Systems market

Workforce Management Applications

WFM is a solution comprising software, services and (often) hardware that helps organizations manage the operational deployment of their workers. In most cases, WFM is deployed for hourly paid/blue-collar employees. The deployment of WFM for both hourly and salaried workers can be justified primarily in the following cases: The organization wants both salaried and hourly workers to use the same absence management and/or access control system. To capture the overtime of salaried workers and use that data to calculate gross pay. When salaried workers are scheduled to work dynamic shifts, rather than set “office” hours. When salaried workers must allocate and track their time to projects or tasks and a WFM system is already in use. The core capabilities of WFM applications include: Accurately measuring workers’ working time and absences and making this information available to payroll and other HR systems. Delivering tools to assist employers in managing compliance with legislation and agreements pertaining to working time, pay and leave. Providing a means of creating efficient and fair work schedules (sometimes referred to as rotas or rosters) and providing tools to track worker productivity.

Infor has 1 product in Workforce Management Applications market