Browse IQVIA Reviews

Life sciences customer relationship management (CRM) is a set of technologies and systems purpose-built for pharmaceutical, biotechnology, medical device and diagnostics organizations to enable compliant engagement across the entire customer life cycle. The main function of CRM is to enable and support key business activities, including nurturing relationships, delivering educational and promotional content and influencing demand with healthcare providers (HCPs), key opinion leaders (KOLs), payers and other medical stakeholders. CRM supports industry-specific use cases, including salesforce automation, omnichannel marketing campaign orchestration, medical information and scientific exchange, KOL relationship development, market access and strategic value planning, promotional tactics execution and regulatory compliance tracking.

• IQVIA Orchestrated Customer Engagement (OCE)
  4.5

  3 Reviews

RIM Solutions Allow Organizations to Scale and Speed Products to Market: RIM solutions are a set of key capabilities that a life science company needs to manage the regulatory approval and maintenance of a life science product for commercial use. Each RIM solution capability addresses a specific aspect of the process to gain and maintain regulatory authorization in one or more regulated markets. RIM solutions can be stand-alone point solutions or part of a RIM platform, and either deployed on-premises or in the cloud. Much investment in these solutions from life science companies has involved the shift to cloud deployments (primarily public cloud deployments) over the last five years. RIM capabilities consist of solutions used for: - Product registration management - Regulatory intelligence and regulatory requirements management - Product detail and product information management - Dossier management - Submission content management, including authoring, development and approval - Product label and promotional material development - Health authority interactions, communications and commitment tracking - Submission planning, production and archival

• IQVIA RIM Smart
  5.0

  1 Review

Gartner defines the market for quality management system (QMS/eQMS) software as stand-alone digital solutions with embedded emerging technological capabilities that enable organizations to systematically manage, monitor and improve the quality of their products, processes and services. These software solutions help organizations meet customer quality expectations and maintain compliance with international standards as well as industry-specific regulations. QMS software is designed to help organizations reduce waste, lower costs, house quality documents, assess risk, track performance, ensure compliance and improve processes. The QMS/eQMS market serves a broad spectrum of industries, including manufacturing, life sciences, automotive, aerospace and defense, electronics, food and beverage, chemicals, consumer packaged goods, services, and more. These solutions are built to help organizations of all sizes, from single facilities to complex, global operations, establish a consistent approach to managing and enhancing the quality of products, processes and services throughout the value chain.

• SmartSolve
  4.1

  9 Reviews

Revenue data solutions (RDS) provide proprietary, third-party and AI/ML-driven customer data to commercial teams. They make this data accessible as a stand-alone offering and/or through a SaaS product for integration into various technologies across the revenue tech stack. Data-driven commercial teams rely on RDS’ actionable context and guidance to prioritize and engage buyers. RDS solutions are used across functions to facilitate scoring, planning, business analytics and data management.

• OneKey
  4.3

  4 Reviews