4.5
470 Reviews (All time)
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Kyndryl is present in 8 markets with 8 products. Kyndryl has 470 reviews with an overall average rating of 4.5.

Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide (Transitioning to Data Center Outsourcing Services)

DCO/HIMS is composed of the following Data center outsourcing services: Managed services for traditional data center (DC) environments: Mainframe managed services ERP hosting managed services Managed servers and network equipment Managed services for hosted and private cloud infrastructure Managed services for public cloud and edge environments: Hybrid infrastructure managed services Data center consolidation and transformation services Cloud migration services This complex set of data center capabilities and services is increasingly based on managed virtual private cloud services plus hyperscale public cloud services. It is managed via a mix of remote infrastructure management (RIM) services leveraging traditional tools, cloud management platforms (CMPs), and intelligent automation and/or hyperautomation.

Kyndryl has 1 product in Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide (Transitioning to Data Center Outsourcing Services) market

Managed Mobility Services, Global

Gartner defines the managed mobility services (MMS) market as a set of bundled vendor-provided IT services, outsourced business process services, software as a service and managed services commonly aimed at enterprises’ IT and procurement teams. These life cycle services typically include procuring, provisioning, activating, kitting, shipping, managing, securing, supporting and decommissioning mobile devices. A mobile estate here comprises smartphones, tablets and/or ruggedized devices. MMS services can be applied to both corporate-liable and individual-liable (or “bring your own device” [BYOD]) devices. MMS helps ensure operational and commercial effectiveness for an organization and its mobile device users. This includes securing information created/accessed/modified by mobile devices; maximizing device (and consequently user) availability, visibility and control of the mobile estate; inventory and usage optimization; lowering total cost; and improving ROI and the employee experience (EX).

Kyndryl has 1 product in Managed Mobility Services, Global market

Managed Network Services

The managed network services (MNS) market focuses on externally provided, network operations center (NOC) functionality, as well as relevant network and security life cycle services that deliver current and emerging requirements to end users. Gartner defines the MNS market as globally capable providers of remote service management functions for the network and security operations of enterprise networks, including: Managed LAN services (MNS for LAN) Managed WAN services (MNS for WAN) Managed security (MNS for security) functions

Kyndryl has 1 product in Managed Network Services market

Oracle Cloud Application Services, Worldwide

Gartner defines Oracle Cloud Application (OCA) services as only those services associated with the products under Oracle Cloud Applications, also known as SaaS. This means consultancy, migration, implementation, ongoing services, postimplementation evolution and optimization services. To qualify, each vendor project must have an “anchoring” OCA product from at least one of the following Oracle “Fusion” solutions: - Advertising and customer experience (ACX) - Industry applications (IA) - Enterprise resource planning (ERP; includes the previous EPM applications) - Human capital management (HCM) - Supply chain management (SCM)

Kyndryl has 1 product in Oracle Cloud Application Services, Worldwide market

Outsourced Digital Workplace Services

Gartner defines the outsourced digital workplace services (ODWS) market as the capabilities required of a provider to deliver consulting, implementation and/or support services to end users who depend on endpoint devices and applications to conduct business. Services offered by ODWS vendors include integrated and ubiquitous digital workplace (DW) services to increase employee engagement, productivity and digital dexterity in support of the organization’s business strategy.

Kyndryl has 1 product in Outsourced Digital Workplace Services market

Public Cloud IT Transformation Services

Gartner defines public cloud IT transformation services (PCITS) as services designed to deliver transformational outcomes via the utilization of cloud-native professional and managed services. It includes migration, modernization and the building of new transformational solutions on public hyperscale cloud infrastructure and platform services. Organizations seeking to use public clouds such as Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, Oracle Cloud Infrastructure (OCI) and similar platforms engage with providers in this market to realize the greatest transformational benefits. PCITS transforms client applications, workloads and data to the public cloud to achieve their clients’ business outcomes. It makes primary use of cloud-native tools and manages IT operations in the public cloud. It encapsulates cloud management, optimization and modernization to continuously manage reliability, scalability, interoperability and more.

Kyndryl has 1 product in Public Cloud IT Transformation Services market

Service Integration and Management Services

Service integration and management (SIAM) refers to the provision of technology consulting, project implementation and operational management services across multiple external and internal IT and business process service providers. These services coordinate and integrate service delivery and the alignment of service management processes. The goal of SIAM is to achieve seamless end-to-end service outcomes with a single point of accountability in a multisourced IT services environment or ecosystem. SIAM services can also be delivered internally; however, in this context, we cater to SIAM functions delivered by external SIAM providers. SIAM is typically used in multisourced infrastructure and application outsourcing initiatives. It also applies to business process outsourcing (BPO) and can integrate other business functions such as finance and HR. Consumers of SIAM who want to achieve seamless end-to-end service outcomes from the SIAM provider relinquish the responsibility of managing service delivery quality, resulting in a hybrid IT services ecosystem. A SIAM provider is usually a third party contracted by an organization to act as its agent for coordinating and connecting services and sources in an environment that uses a neutral third party (internal and external) for IT and business process services delivery. The SIAM provider has a direct contractual relationship with the organization rather than with the external sources engaged (as it would under a prime or general contractor arrangement).

Kyndryl has 1 product in Service Integration and Management Services market

Strategic Cloud Platform Services

Gartner defines strategic cloud platform services (SCPS) as standardized, automated, public cloud offerings integrating infrastructure services (e.g., computing, network and storage), platform services (e.g., application, data and value-added services such as AI/ML) and transformation services (resources to help customers adopt cloud-oriented IT delivery models). Although owned by the service provider, infrastructure and platform services may be hosted in providers’ infrastructures or customers’ data centers. Services should be elastically scalable, metered by use, and consumable via web-based interfaces and programmable APIs. Transformation programs may be delivered by automated, self-service interfaces, and managed interactions facilitated by account teams/partners.

Kyndryl has 1 product in Strategic Cloud Platform Services market