4.8
8 Reviews (All time)
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Leena AI is present in 2 markets with 2 products. Leena AI has 8 reviews with an overall average rating of 4.8.

Artificial Intelligence Applications in IT Service Management

Gartner defines artificial intelligence applications in IT service management as tools that augment and extend IT service management (ITSM) workflows using AI. These analyze ITSM data and metadata (primarily found in ITSM platforms) to provide intelligent advice and actions on ITSM practices and workflows, such as IT service desk and support activities. This software can either be a stand-alone product, capabilities within an ITSM platform or an add-on to an ITSM platform.

Leena AI has 1 product in Artificial Intelligence Applications in IT Service Management market

Integrated HR Service Management Solutions

Integrated HR service management (IHRSM) solutions provide holistic platforms to manage physical and/or virtual HR shared services operations and communications. They also deliver “content in context” to employees and managers in support of employee-related processes, policies and programs. Typical capabilities are: - Employee and manager content delivery via a portal (This could also extend to a dedicated HR portal that combines the content delivery with the other functionalities mentioned in this list.) - Content knowledge bases - Digital HR document management - Business process management (BPM) tools - Case ticketing and routing - Service-level agreement (SLA) monitoring - Employee relations support

Leena AI has 1 product in Integrated HR Service Management Solutions market