Lifesize is present in 5 markets with 5 products. Lifesize has 146 reviews with an overall average rating of 4.2.
Contact Center Workforce Engagement Management
Workforce engagement management (WEM) software is a collection of technologies that help manage the customer service workforce to ensure a high level of operational performance while elevating employee well-being, discretionary effort and satisfaction. The core capabilities of WEM products include: • Evaluation and improvement • Time management • Metrics and recognition (that is, performance management) • Assistance and task management • Voice of the employee (VoE) feedback • Recruitment and onboarding
Lifesize has 1 product in Contact Center Workforce Engagement Management market
Contact Center as a Service
Gartner defines contact center as a service (CCaaS) as solutions offering SaaS-based applications that enable customer service departments to manage multichannel customer interactions holistically from both a customer-experience and employee-experience perspective. CCaaS is a key technology platform used to support the customer service experience, whether it be self-service or assisted by customer service representatives. All organizations need to offer customer assistance. The preference is for remote support via voice and digital channels over physical presence in offices and stores, though it is common for organizations to offer multiple options.
Lifesize has 1 product in Contact Center as a Service market
Enterprise Networking and Communications - Others
Reviews for 'Enterprise Networking and Communications - Others'
Lifesize has 1 product in Enterprise Networking and Communications - Others market
Meeting Solutions
Meeting solutions are real-time communication services with their associated devices that support live interactions between participants for internal and external collaboration, presentations, learning, training sessions and webinars. Meeting solutions power diverse use cases, such as one-on-one meetings, remote sales engagements, board meetings, telehealth sessions, remote banking and consulting services, to name just a few. Meeting solutions enable rich information sharing and interaction by combining audio and video, in-meeting chat, content and screen sharing, and visual collaboration and whiteboarding.
Lifesize has 1 product in Meeting Solutions market
Office Productivity Solutions - Others
Reviews for 'Office Productivity Solutions - Others'
Lifesize has 1 product in Office Productivity Solutions - Others market