Lucidworks is present in 3 markets with 3 products. Lucidworks has 116 reviews with an overall average rating of 4.1.
Enterprise Search Engines
Enterprise search engines are specialized search tools designed to help organizations index, search, and retrieve information stored within their internal data repositories. Unlike general web search engines that index and search the entire internet, enterprise search engines focus on the internal data of an organization, which can include documents, emails, databases, intranet sites, and other digital assets or data sources. Modern enterprise search engines often incorporate Natural Language Processing (NLP) and Machine Learning (ML) and AI-powered technologies to enhance their capabilities and improve the search experience. This type of search engine is adept at handling both structured and unstructured data, making it invaluable for diverse use cases such as knowledge management, customer support, and business intelligence. By integrating these enterprise search software capabilities, organizations can ensure that employees have quick and relevant access to the information they need, thereby improving productivity and decision-making.
Lucidworks has 1 product in Enterprise Search Engines market
Insight Engines (Transitioning to Enterprise AI Search)
Gartner defines Insight Engines as follows: Insight engines apply relevancy methods to discover, analyze, describe and organize content and data. They enable the interactive or proactive delivery or synthesis of information to people, and data to machines, in the context of their respective business moments. Insight engines should be viewed as platforms on which applications are provided, developed or augmented by applying the capabilities listed above to specific employee and customer experience use cases. Such applications are provided out of the box by vendors (e.g., intranet or site search), developed through technical partnerships (e.g., search within third-party applications), developed with customers in-house (e.g., expert finder), or developed through integration with third-party applications (e.g., extracting data from documents to support RPA).
Lucidworks has 1 product in Insight Engines (Transitioning to Enterprise AI Search) market
Search and Product Discovery
Gartner defines search and product discovery as applications that augment digital commerce solutions to facilitate navigation, filtering, comparisons and, ultimately, selection of products. They provide search (keyword, semantic and visual), merchandising (automation, configuration and curation of business rules) and product recommendations. These applications also provide catalog navigation (including SEO keyword automation and guided selling assistants). Personalization, optimization and analytics capabilities should also be available. Platforms are deployed as SaaS. They provide administrative tooling to enable digital commerce roles (merchandisers, content managers and search specialists) to support customer experiences via no-code. With the emergence of generative AI, conversational search and guided selling assistants are now appearing. Search and product discovery applications can provide the digital customer journey from landing on a website or app to finding the correct product and adding to basket. Search results can be highly visual, using engaging layouts and multimedia. Content other than product information, such as educational information, compliance materials, customer reviews and related news may also be included in search results to engage customers and further support buying decisions.
Lucidworks has 1 product in Search and Product Discovery market