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5 Reviews (All time)
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MiaRec is present in 1 market with 1 product. MiaRec has 5 reviews with an overall average rating of 5.

Contact Center Infrastructure

Gartner defines the Contact Center Infrastructure market as equipment, software and services that enable organizations to manage multichannel self-service and assisted service customer interactions holistically from a customer experience and an employee engagement perspective. CCI solutions are dedicated to supporting a single customer enterprise or tenant on each instance of the system, even if that customer or tenant supports multiple contact center operations on that dedicated instance. CCI solutions can be deployed on the customer’s premises or can be hosted and managed in a third-party data center or private cloud.

MiaRec has 1 product in Contact Center Infrastructure market