Enterprise asset management (EAM) is a business application used most comprehensively by asset-intensive industries to execute, track and optimize inspections, maintenance and repair of industrial plants and equipment. Examples of these industries are heavy discrete and process manufacturing industries, oil and gas, rail, and power and utilities. An alternative term used for EAM is “computerized maintenance management system” (CMMS), which is generally considered to be small-scale, single-site applications with less functionality around parts management and resource scheduling.
Gartner defines the integrated workplace management systems market (IWMS) as an enterprise software solution that supports the life cycle management of corporate real estate (CRE) assets. The solution is delivered as a cloud-based or an on-premises installation that enables organizations to manage and optimize their building portfolio. An IWMS is a software platform that centralizes real estate and facilities management into a single solution to optimize building portfolio asset rationalization. As organizations adapt to changing environments with increased remote, hybrid and sustainability requirements, IWMS enables life cycle management of buildings for greater operational efficiency and workplace effectiveness by providing an integrated dynamic facilities management approach.