IT Infrastructure and IoT refers to the products and services that support the deployment, management, and optimization of core technology systems and connected devices across enterprise environments. This category includes markets that focus on enabling organizations to build and operate resilient, scalable, and intelligent infrastructure. It encompasses solutions for data center management, network infrastructure, and IoT connectivity—spanning on-premises, cloud, edge, and hybrid models.
Software asset management (SAM) tools aim to decipher the complex and ever-changing world of software licensing. Core capability of SAM tools include discovery, normalization, reconciliation, optimization and reporting. SAM tools help address these common use cases: Discovery of software on on-premises, virtual and cloud platforms; Software entitlement management through a central repository, to track purchase data and contractual commitments; Spend management through demand forecasting, downgrading of entitlements, and reallocating of unused licenses or licenses assigned to leavers; Provision of software data insights by identifying licenses allocated to users and devices, software metering, providing usage data to procurement teams, and rightsizing. Ability to share data on software rationalization opportunities; Risk identification by detecting shadow usage, as well as end-of-life and end-of-support software; Increased collaboration between teams that participate in the software application life cycle, including all stakeholders internal and external to IT; Creation of reporting dashboards for operations teams and management.