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A/B testing tools, compare the two versions (control and variant) of webpage or content to determine the better performing and appealing version. These tools aim to optimize engagement and conversion goals by deploying multiple versions of digital content in real time. Traffic is split at random so that each group sees either version of A/B. By dividing the traffic into two groups, marketers can measure the impact of a change on a predefined goal, such as click-through rates, conversion rates, or any other key performance indicator. Statistical analysis combined with segmentation data is used to improve actions taken by visitors/users across the customer life cycle. A/B testing tools are used by marketers and web developers to make data-driven decisions for product and marketing strategy.

• Oracle Maxymiser (Legacy)
  4.3

  14 Reviews

Gartner defines AI application development platforms as those that offer the required technology and workflows to design, build, test and deploy AI-embedded applications. These platforms provide access to foundation models and the capability to ground and place guardrails around them. Software engineering teams utilize these platforms to build AI applications, such as assistants, agents and multimodal applications. Software engineering leaders face increasing pressure to incorporate AI into their products. AI application development platforms host the necessary tooling for enterprise developers to build AI assistants, agents and multimodal apps without extensive knowledge of machine learning. AI application development platforms focus on providing the features developers need to ground models with organizational knowledge. They also reduce risk by implementing responsible AI processes and guardrails within their AI-embedded applications. These platforms help scale the development of AI-embedded applications by offering governance, evaluation metrics and support throughout the application life cycle. Not every platform will offer access to first-party models or application-testing capabilities.

• Oracle Cloud Infrastructure
  4.3

  19 Reviews

Interview intelligence tools are new to the market. These solutions utilize AI and genAI (content creation) capabilities to transcribe video interviews and create concise summaries for each candidate. These tools also enhance interviewing skills by offering guidance and coaching at all stages - before, during, and after the interview. As a result, these tools promote fairness by providing better objective insight and feedback rather than relying on inadequate interviewer notes and memory.  In addition, it can streamline and improve overall hiring process by automating scheduling, providing comprehensive reports and integrating with other HCM applications.

• Oracle Fusion Cloud HCM
  4.5

  2 Reviews

Gartner defines the application programming interface (API) management market as the market for software to manage, govern and secure APIs. APIs modernize IT architectures. They provide context, tools and resources to generative and agentic AI programs and provide access to systems, services, partners and data services. API management tools enable organizations to plan, deploy, secure, operate, version control and retire APIs, regardless of their size, region or industry.

• Oracle API Manager
  4.1

  23 Reviews

Access Management

Gartner defines access management (AM) as tools that include authentication, authorization, single sign-on (SSO) and adaptive access capabilities for modern standards-based web applications, classic web applications and APIs. AM’s purpose is to give people (employees, consumers and other users) and machines access to protected applications in a streamlined and consistent way that enhances the user experience. For people, SSO is part of the enhanced experience. AM is also responsible for providing security controls to protect the user session during runtime. It enforces authentication and runtime authorization using adaptive access. Lastly, AM can provide identity context for other cybersecurity tools and reliant applications to enable identity-first security.

• Oracle Cloud Infrastructure Identity and Access Management
  4.9

  65 Reviews
• Oracle Access Management
  4.8

  210 Reviews

Accounting engines are solutions that enable organizations to manage financial activities by leveraging internal and external data sources. Users can examine two or more sets of information requiring financial records, with predefined business models and accounting standards that are configurable in the solution. Many modern accounting engines are cloud-based solutions, offering enhanced accessibility and scalability. Typical users of an accounting engine include accountants and financial analysts, management, who use it for budgeting, forecasting, and strategic decision-making; and auditors, who verify the accuracy and integrity of financial statements. These engines generates detailed financial reports and statements, providing insights into the company's financial status and helping in planning and predicting future financial performance based on historical data. and also streamlines the invoicing process, reducing manual errors and ensuring timely payments.

• Oracle NetSuite ERP
  4.2

  5 Reviews

Accounting practice management software (APMS) is a type of software designed specifically for certified public accountants, accounting firms and other financial professionals to manage their day-to-day front and back office business operations. Its primary purpose is to help accounting professionals streamline their workflow, increase productivity, manage client relationships, and ensure that all tasks are completed in a timely and efficient manner. It also helps in organizing and retrieving essential documents and also seamlessly integrates with other CRM tools and accounting softwares. APMS can help accounting firms save money by reducing the need for manual labor and thereby improves overall efficiency and employee satisfaction.

• Oracle NetSuite ERP
  4.3

  7 Reviews

Gartner defines the accounts payable applications market as cloud-based applications that enable corporate controllers and their teams to automatically manage supplier invoice processing, facilitate payments and support supplier master data management across one or more ERP applications. Organizations use accounts payable applications to improve their supplier invoice processing, payments and supplier master data management activities. They allow organizations to efficiently and confidently pay supplier invoices. These applications are modular cloud-based tools that customers can configure to deliver standard processes and integrate with one or more ERP applications. Additionally, they integrate with other operational tools, such as source-to-pay suites, partner networks, banks and payment service providers, while creating flexibility for suppliers to deliver supplier invoices. An example would be the collection and processing of supplier invoices using a digital mailroom, whereby data (structured and unstructured) is extracted from scanned documents and validated prior to approval for payment.

• Oracle Fusion Cloud ERP
  3.8

  11 Reviews

Activity-Based Costing (ABC) software is a specialized type of financial management tool designed to implement and automate the activity-based costing methodology, which identifies and assigns costs to specific business activities such as production processes, order fulfillment, or customer support rather than relying on traditional volume-based metrics like labor hours or machine time. This software enables organizations to map activities to resources, drivers, and outputs; allocate indirect costs proportionally based on actual consumption; and generate detailed reports, dashboards, and insights for better understanding of true product or service profitability, resource optimization, and decision-making. It provides profitability analysis, precise cost allocation, and enterprise scalability, and is primarily used by finance teams, business analysts, and executives for strategic decision-making.

• Oracle NetSuite ERP
  4.2

  17 Reviews

Advertising technology (ad tech) platforms help digital marketing leaders plan, buy and manage digital advertising campaigns across channels, including, but not limited to, display, video, streaming TV and audio, mobile, social media and search. They provide functions for campaign planning, media buying, advertising analysis and optimization and automation. Ad tech platforms can be used by buy-side and sell-side agents.

• Oracle Customer Experience (CX)
  4.5

  3 Reviews

Gartner defines an advanced distribution management system (ADMS) as the real-time operations support system of an electricity distribution network. Utilities use ADMSs to monitor, control and operate physical field assets (owned by the utility) to provide reliable electric service to customers. The ADMS estimates the state of the distribution network to optimize asset utilization and minimize losses. An ADMS can manage and guide outage restoration activities by identifying the fault location, isolating and restoring affected equipment, and returning the system to its desired operating state.

• Oracle Utilities Network Management System
  4.6

  12 Reviews

Gartner defines analytics and business intelligence platforms (ABI) as those that enable organizations to model, analyze and visualize data to support informed decision making and value creation. These platforms facilitate the preparation of data and the creation of interactive dashboards, reports and visualizations to uncover patterns, predict trends and optimize operations. By doing so, they empower users to collaborate and effectively communicate the dimensions and measures that drive their organization. The platforms may also optionally include the ability to create, modify or enrich a semantic model, including business rules. Analytics and business intelligence platforms integrate data from multiple sources, such as databases, spreadsheets, cloud services and external data feeds, to provide a unified view of data, breaking down silos and transforming raw data into meaningful insights. They also allow users to clean, transform and prepare data for analysis, in addition to creating data models that define relationships between different data entities.

• Oracle Analytics Cloud
  4.3

  437 Reviews
• Oracle Big Data Discovery Cloud Service (Legacy)
  4.0

  4 Reviews
• 3 more products

The supply chain A&DI technology market spans capabilities that provide different types of analytics, focusing on predictive and prescriptive ones. Many of these offerings have been enhanced with AI and DSML capabilities to support supply chain decision making. These capabilities could either be part of a broader supply chain application/suite or a separate encompassing A&DI platform. Such a platform consists of existing and emerging technologies, including: Graph technology, Advanced analytics, AI, DSML, Model development & Digital supply chain twin (DSCT).

• Oracle Analytics Cloud
  4.1

  21 Reviews
• Oracle Transportation Management
  4.1

  4 Reviews

Application Development refers to products and services that support the design, creation, deployment, and maintenance of software applications across web, mobile, desktop, and cloud environments. This category includes markets that support organizations to build scalable, secure, and user-centric applications while evolving through agile methodologies, automation, modern development practices, and continuous integration and delivery.

• NetSuite Suite Cloud Platform
  3.0

  1 Review
• Oracle Golden Gate Cloud Service
  4.0

  3 Reviews
• 7 more products

'Application integration platforms enable independently designed applications, apps and services to work together. Key capabilities of application integration technologies include: • Communication functionality that reliably moves messages/data among endpoints. • Support for fundamental web and web services standards. • Functionality that dynamically binds consumer and provider endpoints. • Message validation, mapping, transformation and enrichment. • Orchestration. • Support for multiple interaction patterns, content-based routing and typed messages.

• Oracle Service Bus
  3.4

  7 Reviews

Application platforms provide runtime environments for application logic. They manage the life cycle of an application or application component, and ensure the availability, reliability, scalability, security and monitoring of application logic. They typically support distributed application deployments across multiple nodes. Some also support cloud-style operations (elasticity, multitenancy and self-service).

• Oracle Application Container Cloud
  5.0

  2 Reviews
• WebLogic Server
  4.2

  106 Reviews
• 3 more products

Artificial Intelligence (AI) refers to products and services that enable machines to perform tasks typically requiring human intelligence—such as learning, reasoning, problem-solving, perception, and language understanding. This category includes markets that focus on helping organizations build, deploy, and scale intelligent systems, utilizing AI across multiple industries through technologies like machine learning, natural language processing, computer vision, and generative AI.

• Oracle Cloud Infrastructure (OCI) Vision
  4.5

  2 Reviews

Augmented analytics uses AI to automate analytics workflows in platforms, contextualizing user interfaces with automated insights, generative storytelling explanations and collaborative exploration. Driven by machine learning (ML) and generative AI, augmented analytics enables natural language queries and personalized analytics catalogs. It democratizes advanced analytics with augmented data ingestion, data preparation, analytics content and DSML model development. It also curbs human biases and accelerates insights for diverse users.

• Oracle Fusion Data Intelligence
  4.4

  14 Reviews
• Oracle Analytics Server
  4.4

  4 Reviews
• 1 more product

Gartner defines augmented data quality (ADQ) solutions as a set of capabilities for enhanced data quality experience aimed at improving insight discovery, next-best-action suggestions and process automation by leveraging AI/machine learning (ML) features, graph analysis and metadata analytics. Each of these technologies can work independently, or cooperatively, to create network effects that can be used to increase automation and effectiveness across a broad range of data quality use cases. These purpose-built solutions include a range of functions such as profiling and monitoring; data transformation; rule discovery and creation; matching, linking and merging; active metadata support; data remediation and role-based usability.

• Oracle Enterprise Data Quality
  4.4

  82 Reviews

Gartner defines B2B marketing automation platforms (B2B MAPs) as software applications that support demand generation processes at scale. B2B MAPs help marketers capture and qualify leads and accounts, orchestrate marketing-driven engagement across the full customer journey, and use analytics to optimize and measure performance. B2B MAPs enable marketers to automate a wide range of activities intended to drive new customer acquisition, retention and growth. To support the pursuit of new commercial opportunities (from current or prospective customers), marketers use B2B MAPs to generate, prioritize, and manage leads and account buying groups across the revenue life cycle. This includes the distribution of marketing-generated and qualified leads to sales teams for further pursuit. Also, B2B MAPs are used to orchestrate and measure multichannel customer engagement campaigns and programs. B2B MAPs enable marketers to design and activate some communication channels natively — most notably, email and web landing pages — and orchestrate customer engagement through other channels via integrations with other tools/platforms.

• Oracle Eloqua Marketing Automation
  4.4

  256 Reviews
• Datalogix (Legacy)
  3.6

  5 Reviews

Balance sheet management software is a specialized tool designed to help organizations efficiently manage and analyze their financial statements. It automates the process of tracking assets, liabilities, and equity, ensuring accurate and up-to-date financial reporting. This software provides features such as real-time data integration, financial forecasting, and compliance with accounting standards. By offering detailed insights and analytics, it aids in strategic decision-making, risk management, and maintaining financial stability. Overall, balance sheet management software enhances the accuracy, efficiency, and transparency of financial operations within an organization.

• Oracle Balance Sheet Management Software
  4.4

  5 Reviews

Blockchain platforms are emerging platforms and, at this point, nearly indistinguishable in some cases from core blockchain technology. They are being used for generalized distributed value exchange, consisting of an expanding list of cryptographically signed, irrevocable transactional records shared by all participants in a network. Each record contains a time stamp and reference links to previous transactions. It is a decentralized state transition machine that manages the life cycle of digitalized assets and immutably records operations in a distributed ledger. A digitalized asset can be any object with explicit or implicit value (such as digital currencies, securities, precious metals, commodities, materials, identity, credentials, patient health records).

• Oracle Blockchain Cloud Service
  5.0

  3 Reviews

Gartner defines business process automation (BPA) tools as software that enables the design, execution and monitoring of business processes involving diverse sets of systems and humans. BPA tools provide an environment for developing, running and monitoring business processes that incorporate process models (and other business, decision and data models) enabling automation of business operations. BPA tools play a crucial role in streamlining business processes, thereby increasing efficiency, reducing human error and enabling better decision making across various functions and industries.

• Oracle BPM Suite
  4.3

  50 Reviews

Gartner defines business processes as the coordination of the behavior of people, systems and things to produce specific business outcomes. 'Things' in this context refers to devices that are part of the Internet of Things (IoT). A BPM platform minimally includes: a graphical business process and/or rule modeling capability, a process registry/repository to handle the modeling metadata, a process execution engine and a state management engine or rule engine (or both). The three types of BPM platforms — basic BPM platforms, business process management suites (BPMSs), and intelligent business process management suites (iBPMSs) — can help solution architects and business outcome owners accelerate application development, transform business processes, and digitalize business processes to exploit business moments by providing capabilities that manage different aspects of the business process life cycle.

• Oracle BPM
  4.0

  17 Reviews
• Oracle Fusion Middleware
  3.2

  31 Reviews

Gartner defines the CRM customer engagement center (CEC) as a cohesive set of software built around core case management tools, dedicated to providing customer service and support by engaging with customers, and intelligently orchestrating the processes, data, systems, and resources of an organization. CRM CEC is a key software platform used in delivering end-to-end customer service and support experiences. It enables customers to engage and interact with an organization as well as for the organization to orchestrate its internal and external processes and resources to fulfill the customer’s expected outcome.

• Oracle Fusion Service
  4.6

  176 Reviews
• Oracle Siebel CRM
  4.3

  54 Reviews

Gartner defines communications service provider (CSP) revenue management and monetization (RM&M) as a part of a business support system (BSS). These are commercial off-the-shelf software solutions with functionality that enable CSPs to execute their revenue management (rating, charging, billing, payments, collections, partner settlement, revenue assurance and fraud management), and billing and payments associated customer care and monetization initiatives. Monetization here refers to revenue growth initiatives and activities using levers, such as solutions for mobile banking or any other new vertical, supporting as-a-service propositions and analytics enabling new business models.

• Oracle Cloud Scale Billing
  4.3

  6 Reviews

Gartner defines communications service provider (CSP) service design and orchestration (SD&O) solutions as a component of the operations support systems (OSSs) to enable CSPs to design, fulfill and orchestrate services. These solutions are for use in physical, virtual, containerized and hybrid network environments for their clients in various market segments, such as consumer, enterprise and wholesale. These solutions include service design tools; policy tools; service and resource orchestration solutions; automation tools; and inventory management, provisioning and activation tools.

• Oracle Communications Service and Network Orchestration
  4.2

  44 Reviews

CSP service and network assurance solutions are OSS products/offerings for use in physical, virtual, containerized and hybrid network environments that enable CSPs to assure services and networks for customers in various market segments, such as consumer, enterprise and wholesale. Offerings include service and network monitoring solutions, fault management, performance management, service quality management, incident management, and workforce management. These solutions incorporate emerging practices in assurance, such as the move toward dynamic, real-time, data-driven assurance; closed-loop; intelligent automation; AIOps; and predictive analytics. This definition does not include solutions used to assure the underlying IT infrastructure used to host network functions.

• Oracle Unified Assurance
  4.0

  1 Review

Clinical communication and collaboration (CC&C) systems are mobile platforms that clinicians, care teams, patients and caregivers use to collaborate on treatment and care activities within ambulatory, acute, post-acute and virtual care settings. CC&C systems improve situational awareness surrounding the patient and information sharing at the point of care and during care transitions. CC&C systems represent the convergence of conventional inpatient communications, such as telephony and paging, with modern channels enabled by mobility, interoperability and the Internet of Things (IoT).

• CareAware Connect
  5.0

  3 Reviews

Gartner defines cloud AI developer services (CAIDS) as cloud-hosted or containerized services and products that enable software developers who are not data science experts to use artificial intelligence (AI) models via APIs, software development kits (SDKs) or applications. Core capabilities include automated machine learning (autoML) including automated data preparation, automated feature engineering and automated model building, and model management and operationalization for language, vision and tabular use cases. Optional and important complementary capabilities include AI code models and assistants. Cloud AI developer services help organizations embed intelligence, such as AI and ML insights, into their applications. While that is what cloud AI developer services offer, it is more important to note how they accomplish this. These services democratize and increase the availability of AI and ML to software engineers through the automation and features offered. Traditional activities regarding data acquisition, data quality, feature engineering, algorithm selection and model training are augmented by the technology. Cloud AI developer services open up a world of possibilities for software engineers to build AI and ML production capabilities and features for enterprise-built applications.

• Oracle Artificial Intelligence
  4.2

  6 Reviews

Gartner defines cloud application platforms as those that provide managed application runtime environments for applications and integrated capabilities to manage the life cycle of an application or application component. They typically enable distributed application deployments and support cloud-style operations — such as elasticity, multitenancy and self-service — without requiring infrastructure provisioning or container management. Cloud application platforms are designed to facilitate the deployment, runtime execution, and management of modern cloud-native or cloud-optimized applications (e.g., web-based apps, back-end services with/without APIs, etc.) without the need to manage any underlying compute infrastructure. Also, they are designed to enhance developer productivity, accelerate development and deployment cycles, and increase operational effectiveness by making it easier to scale on demand.

• Oracle Java Cloud Service
  4.2

  27 Reviews

Cloud Computing refers to products and services that enable the delivery, management, and optimization of computing resources over the internet. This category includes markets that focus on empowering organizations to seamlessly store, migrate, manage, and optimize workloads across diverse cloud environments, including public, private, hybrid, and multi-cloud models.

• Oracle Zero Data Loss Recovery Appliance (ZDLRA)
  4.4

  6 Reviews
• Oracle TimesTen
  4.8

  3 Reviews
• 2 more products

Cloud Database Management Systems

Gartner defines the market for cloud database management systems (DBMSs) as software products that store and manipulate data and are primarily delivered as platform as a service (PaaS) in the cloud. Cloud DBMSs may optionally be capable of running on-premises or in hybrid, multicloud or intercloud configurations. They can be used for transactional and/or analytical work. They typically persist data using a combination of proprietary and open components in a durable manner, enabling a full range of create, read, update and delete operations. They are used by application end users, designers, developers and operators of large database systems.

• Oracle Autonomous AI Database
  4.8

  62 Reviews
• Oracle NoSQL Database
  4.0

  5 Reviews
• 12 more products

Gartner defines ERP finance as a cloud-based application that enables organizations to manage a wide range of transactional financial processes including, but not limited to, general ledger, accounts payable and accounts receivable. The application serves as the system of record for finance that generates and stores accounting entries in accordance with accounting standards, facilitating the production of accurate financial statements and disclosures. It supplies finance with transactional and financial reports to support daily operations and provide insights into the financial health of the organization. ERP finance supports the finance function by centralizing and streamlining transactional processes within a single application. It enables finance to access a standard enterprise data model that promotes visibility to key financial and transactional metrics, provides the data source for both external reporting and internal management reporting, and ultimately supports better decision making.

• Oracle Fusion Cloud ERP
  4.0

  2 Reviews
• Oracle NetSuite ERP
  3.7

  3 Reviews

Gartner defines cloud enterprise resource planning (ERP) for product-centric enterprises as a market for application technology that supports the automation of operational activities for the manufacturing, distribution, delivery and servicing of goods. Cloud ERP for product-centric enterprises is delivered under a SaaS license model (with frequent mandatory updates), where application support, infrastructure provisioning and management are the responsibility of the vendor.

• Oracle E-Business Suite (Legacy)
  4.1

  81 Reviews
• Oracle JD Edwards EnterpriseOne (Legacy)
  3.9

  108 Reviews
• 2 more products

Gartner defines the market for cloud ERP for service-centric enterprises as a market for application technology that supports the automation of operational activities for service-centric (nonproduct) industries, including financial management, order-to-cash, source-to-pay, human capital management and other administrative capabilities. Cloud ERP for service-centric enterprises is delivered under a SaaS license model (with frequent mandatory updates), where application support, infrastructure provisioning and management are the responsibility of the vendor.

• Oracle PeopleSoft
  4.1

  69 Reviews
• Oracle E-Business Suite (Legacy)
  4.3

  93 Reviews
• 2 more products

Cloud xP&A is a platform-centric enterprise planning strategy to extend financial planning and analysis (FP&A) with multidiscipline planning capabilities that are packaged, marketed and sold as an integrated operational planning solution. xP&A solutions must include a cohesive, composable, data-harmonized vendor platform that can accommodate emerging technologies, horizontal functional and vertical-specific solutions for their target market(s)

• Oracle Cloud EPM Planning
  4.7

  5 Reviews

Cloud HCM Suites for 1,000+ Employee Enterprises (Transitioning to HCM Suites for 1,000+ Employee Enterprises)

Gartner defines HCM suites for 1,000+ employee enterprises as cloud applications that deliver functionality for attracting, developing, engaging, administering and rewarding employees. HCM suites for 1,000+ employee enterprises are designed to support transactions and/or analytical processing on a cloud architecture for more than one of the following use cases within a single integrated solution: 1. Manage organization and employee data, life cycle processes and transactional employee/manager self-service. 2. Manage organizational structure through creating, planning, monitoring and controlling job positions. Maintain a record of workforce data through assigned positions for effective workforce management and budget planning. 3. Attract, select and onboard talent through recruiting, internal mobility and onboarding. 4. Retain and develop the workforce through compensation, learning, performance and career pathing. 5. Pay employees timely and accurately along with essential benefits to address employee requirements in health, retirement, wellness and/or well-being. 6. Manage the operational deployment of salaried and hourly workers to capture time, attendance and absences. 7. Deliver tools to assist employers in managing country-specific compliance with legislation and agreements pertaining to data residency and labor laws. 8. Integrate with notable enterprise applications and provide robust reporting capabilities (e.g., finance, procurement).

• Oracle Fusion Cloud HCM
  4.8

  358 Reviews

Gartner defines cloud human capital management (HCM) suites for regional and/or sub-1,000+ employee enterprises as cloud application suites that deliver functionality for attracting, developing, engaging, retaining and managing employees. Cloud HCM suites for regional and/or sub-1,000 employee enterprises are designed to support transactions and/or analytical processing for more than one of the following use cases within a single integrated solution: Manage organization and employee historical data, life cycle processes and transactional employee/manager self-service; Attract and retain talent through sourcing, applicant tracking, onboarding, performance management and learning; Manage organizational structure through creating, planning and limiting employee positions. Maintain a record of workforce data through assigned positions; Manage the operational deployment of salaried and hourly workers to capture time worked and absences; Deliver tools to help employers manage country-specific compliance with legislation and agreements pertaining to data residency and labor laws.

• Oracle PeopleSoft
  4.0

  294 Reviews
• Oracle E-Business Suite (Legacy)
  4.0

  47 Reviews
• 1 more product

Gartner defines cloud infrastructure management (CIM) systems for communications services providers (CSPs) as a set of operations and management support applications and tools to enable CSPs to orchestrate and manage the use of cloud-based network resources. These cloudified compute, storage and networking infrastructure resources may be located in far-edge, near-edge or regional/national CSP premises, or in partner data center locations — such as those of public cloud providers, other CSPs or technology vendors. These network infrastructure resources are used to host virtualized and/or containerized network functions and applications, and related support systems. The CIM systems for CSPs deliver efficient, intent-based, API-diven, zero-touch planning, provisioning, and operations of hardware and software resources, enabling the hyper automation of the network cloud infrastructure.

• Oracle Communications
  4.0

  2 Reviews

Gartner defines cloud web application and API protection (WAAP) as a category of security solutions designed to protect web applications and APIs from different types of attacks, irrespective of the hosting location. Typically delivered as a service, cloud WAAP is a consolidation of multiple capabilities offered as a series of security modules and designed to protect against a broad range of runtime attacks. Core capabilities are web application firewalls (WAFs), distributed denial of service (DDoS) mitigation, protection against advanced API attacks and automated (bot) traffic management. A cloud WAAP solution must incorporate all four core capabilities within the same offering.

• Oracle Cloud infrastructure WAF
  4.8

  19 Reviews

Gartner defines configure, price and quote (CPQ) applications as software that enables sales organizations to automate and optimize the creation of quotes and capture of orders. A CPQ application is a sales tool that captures the new goods and services a customer wants to buy or the changes a customer wants to make to existing goods and services. While generally focused on assisted sales channels, CPQ capabilities such as product configuration and pricing must be shared with the self-service commerce channel. The new purchases and changes must be priced, and a binding contract must be formed with the customer before sending an order to downstream fulfillment systems.

• Oracle CPQ
  4.2

  143 Reviews
• Oracle Fusion Cloud Order Management
  4.1

  60 Reviews
• 2 more products

Gartner defines container management as offerings that support the deployment and operation of containerized workloads. It uses a combination of technologies (many open source) that enable agile application deployments and infrastructure modernization. Delivery methods include stand-alone software or as a service. Container management automates the provisioning, operation and life cycle management of containerized workloads at scale. Centralized governance and security policies are used to manage container workloads and associated resources. Container management supports the requirements of modern applications (also refactoring legacy applications), including platform engineering, cloud management and continuous integration/continuous delivery (CI/CD) pipelines. Benefits include improved agility, elasticity and access to innovation.

• Oracle Container Engine for Kubernetes (OKE)
  4.0

  3 Reviews

Continuing education (CE) and workforce development (WFD) solutions comprise purpose-built software designed to support the management of students enrolled in noncredit, non-degree-seeking courses and programs. CE/WFD solutions enable institutions to administer nontraditional programs by supporting specialized requirements for registration, enrollment and credit card payments associated with short-track courses or programs that are not aligned with traditional scheduling terms and time frames. For clarity, these software solutions are focused on supporting the administration of CE/WFD programs and student records.

• Oracle Fusion Cloud Student
  4.0

  1 Review

Gartner defines conversational AI platforms (CAIPs) as SaaS products that primarily enable the development of applications simulating human conversation across multiple channels and media. CAIPs leverage composite AI, including generative AI (GenAI) and natural language technologies. Conversations can use a mix of modalities such as text, voice and visual content. To support the building of conversational applications, platforms provide extensive coding options, from pro-code to no-code. Application areas include chatbots, virtual assistants (VAs) and conversational AI (CAI) agents. CAIPs are used to create, deploy and manage AI-driven conversational interfaces. These platforms enable businesses to develop VAs and conversational AI Agents that facilitate both customer-facing and internal interactions through pro-code/low-code/no-code tools. CAIPs empower businesses to centralize and democratize the development and management of multiple, diverse CAI initiatives, leading to more cohesive and efficient operations. The blend of capabilities provided by CAIPs is distinctive compared to those offered by other CAI solutions, such as targeted extensions for CAI found in other enterprise applications (e.g., CRM systems, contact center platforms) or stand-alone GenAI-native apps. In comparison, CAIPs are a better fit for strategic and scalable enterprise-grade CAI adoption.

• Oracle Digital Assistant
  4.6

  35 Reviews

Gartner defines a core banking system (CBS) as the financial institution’s back‐office software that performs real-time or end-of-day processing for deposits and loans. Apart from advancing the processing dates, representative capabilities include transaction posting, interest accrual/payment, service charge calculation and cash management (zero balance, target balance). CBSs provide deposit and loan product servicing with interfaces to other applications, such as customer-facing channels, general ledger systems and reporting tools. CBSs can be deployed on the bank’s premises or run from the cloud or any hosted environment. Bank employees and customers either directly or indirectly use the bank’s CBS. The CBSs of a financial institution’s back‐office software perform either real-time or end-of-day processing for deposits and loans. Apart from advancing the processing dates, representative capabilities include transaction posting, interest accrual and posting, service charge calculation and cash management (zero balance, target balance). All these processes and steps imply a business model based on conventional banking principles that imply interest accrual on accounts and profitability from any lending practice. Therefore, CBSs, by definition, implicitly exclude Islamic CBSs that, to the contrary, use Islamic financial tools to back Shariah-compliant business models that require different mechanisms to produce profits.

• FLEXCUBE
  3.9

  62 Reviews
• Oracle Banking Platform (OBP)
  3.9

  8 Reviews

Corporate learning technologies help organizations train, develop, engage and analyze their learners. They help organizations with compliance, certifications, onboarding, talent development, upskilling, collaboration, coaching and mentoring, sales training, partner education, and customer training.

• Oracle Fusion Cloud HCM
  4.1

  10 Reviews

Customer data platforms (CDPs) are software applications that support customer experience use cases by unifying a company’s customer data from marketing, sales, service, commerce and other sources. CDPs unify customer data to facilitate its output to coordinate profiles between cross-functional systems, create segments and/or audience targets, optimize offers and/or decisions, and inform analysis while distributing insights that create triggers for other experiences.

• Oracle Unity Customer Data Platform
  4.2

  15 Reviews

Customer Relationship Management (CRM) refers to products and services that enable organizations to manage, analyze, and enhance customer interactions. This category includes markets that support functions such as customer engagement, service delivery, experience personalization, and operational efficiency - aimed at improving customer satisfaction, loyalty, and business outcomes.

• Oracle OBI EE
  3.8

  20 Reviews

Gartner defines a customer service knowledge management system as a collection of technologies that enable the timely provision of accurate, contextually relevant, personalized information to an organization’s customers and customer service and support employees. The purpose of a customer service knowledge management system (CS-KMS) is to serve as a single trustworthy source of information that ensures uniform and accurate knowledge is made available to users. Organizations use these systems to improve customer service, provide timely and accurate information to customers seeking self-service support, and support internal customer service agents. CS-KMS platforms or tools are used to replace traditional knowledge bases; manage content; and power conversational AI, chatbots and AI agents. They address business problems such as inconsistent service levels and information across channels, difficulty for users or agents to find needed information, and the manual burden of keeping knowledge content updated and complete. CS-KMS platforms or tools help organizations achieve several positive outcomes. They can enhance service consistency and improve client interactions, as well as improve operational efficiency. By providing easily accessible and consistent information, these systems aim to improve quality and consistency of search results, support the efficient onboarding of new employees, and generally lead to a better customer experience (CX). AI-powered CS-KMS features enable automation, like generating knowledge articles from call interactions, and allow for more advanced applications such as retrieval-augmented generation (RAG) to deliver context-specific answers from proprietary data.

• Oracle Fusion Knowledge Management
  4.6

  7 Reviews

The market for distributed denial of service (DDoS) mitigation includes vendors that detect and mitigate DDoS attacks and offer it as a dedicated offering. It includes specialty vendors, whose primary focus is DDoS mitigation, as well as providers that offer DDoS mitigation as a feature of other services. These include dedicated appliance-based vendors, communication service providers (CSPs), content delivery network (CDN) vendors, hosting providers and cloud infrastructure and platform services (CIPS) vendors.

• Oracle Dyn DDoS Protection
  4.7

  6 Reviews

The market for data integration tools consists of stand-alone software products that enable organizations to combine data from multiple sources and perform tasks related to data access, transformation, enrichment and delivery. They enable use cases such as data engineering, delivering modern data architectures, self-service data integration, operational data integration and supporting AI projects. Data management leaders procure data integration tools for their teams, including data engineers and data architects, or for other users, such as business analysts or data scientists. These products are primarily consumed as SaaS or deployed on-premises, in public or private cloud, or in hybrid configurations.

• Oracle Data Integrator (ODI)
  3.5

  77 Reviews
• Oracle GoldenGate
  4.9

  129 Reviews
• 2 more products

Data masking is based on the premise that sensitive data can be transformed into less sensitive but still useful data. This is necessary to satisfy application testing use cases that require representative and coherent data, as well as analytics that involve the use of aggregate data for scoring, model building and statistical reporting. The market for data protection, DM included, continues to evolve with technologies designed to redact, anonymize, pseudonymize, or in some way deidentify data in order to protect it against confidentiality or privacy risk.

• Oracle Enterprise Manager
  4.3

  99 Reviews
• Oracle -Data Masking and Subsetting
  4.2

  20 Reviews
• 2 more products

Gartner defines a data science and machine learning platform as an integrated set of code-based libraries and low-code tooling. These platforms support the independent use and collaboration among data scientists and their business and IT counterparts, with automation and AI assistance through all stages of the data science life cycle, including business understanding, data access and preparation, model creation and sharing of insights. They also support engineering workflows, including the creation of data, feature, deployment and testing pipelines. The platforms are provided via desktop client or browser with supporting compute instances or as a fully managed cloud offering.

• OCI Data Science
  4.9

  8 Reviews

Data virtualization technology is based on the execution of distributed data management processing, primarily for queries, against multiple heterogeneous data sources, and federation of query results into virtual views. This is followed by the consumption of these virtual views by applications, query/reporting tools, message-oriented middleware or other data management infrastructure components. Data virtualization can be used to create virtualized and integrated views of data in-memory, rather than executing data movement and physically storing integrated views in a target data structure. It provides a layer of abstraction above the physical implementation of data, to simplify querying logic.

• Oracle Big Data SQL
  4.5

  27 Reviews

Data and Analytics refers to products and services that enable organizations to collect, integrate, analyze, and act on data to drive informed decision-making and business outcomes. This category includes markets that focus on empowering enterprises to manage data pipelines, ensure data quality and governance, extract insights through advanced analytics, and machine learning across structured and unstructured data environments.

• Oracle Cloud Infrastructure Data Catalog
  4.0

  2 Reviews
• Secure Enterprise Search (SES)
  5.0

  1 Review

A data and analytics governance platform is a set of integrated business and technology capabilities that help business leaders and users develop and manage a diverse set of governance policies and enforce those policies across business and data management systems. These platforms are unique from data management in that data management focuses on policy execution, whereas D&A platforms are used primarily by business roles — not only or even specifically IT roles — for policy management. Data and analytics (D&A) leaders who are investing in operationalizing and automating the work of D&A governance should evaluate this market. The work of D&A governance primarily includes policy setting and policy enforcement, and collaborates with data management (policy execution). Use cases are employed across numerous governance policy categories and multiple business scenarios and asset types (data, KPIs, analytics models). The intersection of use-case/business scenarios, policy categories and assets to be governed is then used to identify the technology capability. These capabilities may share similar names across policy categories, but may not mean the same thing, or may be used differently by various governance personas. For example, data classification in a data security implementation would be quite different from a data classification effort for creating trust models, which would be based on lineage and curation.

• Oracle Data Relationship Governance
  5.0

  1 Review
• Oracle Data Relationship Management
  4.5

  20 Reviews

Gartner defines the market for data and analytics (D&A) services as consulting and system integration (C&SI) and managed services. These services manage data for all uses (operational and analytical), and analyze data to drive business processes and improve business outcomes through more effective decision making. The core capabilities for vendor solutions in the D&A services market include: D&A strategy and operating model design Data management Analytics and business intelligence (ABI) Data science and machine learning D&A governance Program management Enterprise metadata

• Oracle Data Science
  4.4

  5 Reviews

Gartner defines a digital adoption platform (DAP) as software that overlays employee- and customer-facing applications with in-application guidance to drive adoption, proficiency and engagement. It supports digital transformation by streamlining and accelerating how employees or customers learn and engage with technologies. It provides consistent experiences that help users complete work efficiently across multiple applications. In addition, DAP analytics provide actionable insights to improve experience, optimize work and adoption/utilization, boosting the ROI of applications.

• Oracle Guided Learning
  4.4

  54 Reviews

Gartner defines digital banking platforms (DBPs) as a set of modular capabilities that enable the bank to create and customize employee and customer digital journeys. DBPs sit between the bank core and the engagement layer (i.e., multichannel solutions or employee applications) and provide a unified environment for four main technology categories: (1) bank-specific composable business services that constitute user journeys, (2) common platform services that support the composable business services, (3) developer tools for journey creation and customization and (4) modern data and analytics for business intelligence, customer insights and continuous improvement. DBPs are consumed as private cloud SaaS, public cloud SaaS or on-premises.

• Oracle Banking Digital Experience
  4.0

  2 Reviews

Gartner defines digital commerce as the technology that enables customers to purchase goods and services through an interactive and self-service or assisted experience. The platform provides necessary information for customers to make their buying decisions and uses rules and data to present fully priced orders for payment. The commerce product must support interoperability with customer data, product content (e.g., price, availability) and order functionality and data via APIs. Digital commerce is commonly delivered as single or multitenant SaaS, or as single-tenant hosted or managed hosted (PaaS) applications. It could be offered for on-premises implementations in some circumstances. Digital commerce enables customers to purchase goods and services through an interactive and self-service or assisted experience, providing the necessary information for customers to make buying decisions.

• Oracle Commerce
  4.2

  94 Reviews
• Oracle NetSuite Commerce
  4.5

  3 Reviews

A digital experience platform (DXP) is a cohesive set of integrated technologies designed for the composition, management, delivery and optimization of personalized digital experiences across multiple channels in the customer journey. A DXP orchestrates multiple applications to allow the creation, management and presentation of seamless digital experiences. It forms part of a digital business ecosystem via API-based integrations with adjacent technologies. DXPs serve B2C and B2B use cases.

• Oracle WebCenter Portal (Legacy)
  4.0

  1 Review
• Oracle Customer Experience (CX)
  4.2

  4 Reviews

Disaster recovery as a service (DRaaS) market provides for the recovery of enterprise applications at another location in the event of a disaster. The provider can deliver the service as a fully managed, assisted recovery or as a self-service offering. DRaaS is designed to ensure business continuity by providing organizations with a cloud-based solution for recovering critical workloads and data in the event of a disruption, outage or disaster. This service is particularly valuable for organizations that lack the resources, expertise or geographically distanced secondary data centers required for traditional disaster recovery strategies. DRaaS addresses the need for rapid, reliable recovery, enabling organizations to minimize downtime and data loss, and to meet their business continuity objectives.

• Oracle Cloud Infrastructure Full Stack Disaster Recovery
  4.3

  10 Reviews

Distributed hybrid infrastructure (DHI) are solutions incorporating cloud-native infrastructure principles (e.g., programmability, elasticity, modularity and resiliency). DHI can be deployed and managed, delivering cloud services wherever the customer chooses, including on-premises, at the colocation, at the edge or in the public cloud. This flexibility sets DHI apart from traditional public cloud infrastructure as a service (IaaS), which typically relies on a centralized approach. Vendors fall into three categories, with distinct strategies: cloud platform providers, full stack hyperconverged vendors and software infrastructure platform providers. Their offerings include software and/or integrated hardware with a unified management and control plane. DHI serves as the foundation for deploying applications in a distributed manner, while maintaining a cloud-native or cloud-inspired approach. This approach enhances agility and flexibility for workloads that require deployment beyond the public cloud infrastructure and addresses potential limitations of traditional on-premises setups. DHI offers greater consistency, flexibility, mobility, isolation and availability across customer environments. Enterprises can benefit from the principles of cloud computing, while retaining the ability to deploy resources whenever and wherever they are needed, and provide options to address workload specific characteristics, such as latency, performance and data sovereignty. Infrastructure and operations (I&O) leaders targeting this market typically have strong hybrid needs and do not necessarily adhere to a cloud-only or cloud-first strategy, often maintaining substantial on-premises deployments. This strategic approach enables enterprises to harness the advantages of both environments, offering the flexibility needed to standardize and optimize operations, uphold performance and availability service-level agreements (SLAs), and support a variety of workloads.

• Oracle MySQL HeatWave
  5.0

  1 Review
• Oracle Cloud@Customer
  4.5

  2 Reviews
• 4 more products

Diversity Equity and Inclusion technology tools help organizations promote diversity and inclusivity in the workplace by providing data-driven insights, promoting diverse candidate sourcing, eliminating unconscious biases, and automating diversity initiatives. These tools include reporting and analytics capabilities to track diversity metrics and monitor progress over time, promoting diversity in the hiring and recruitment process, employee engagement programs, D&I training, and automated compliance tracking and reporting for diversity-related laws and regulations. The goal of these tools is to help organizations create a more diverse and inclusive workforce culture and ensure compliance with diversity and inclusion-related laws and regulations by integrating artificial intelligence, data analytics, and other advanced technologies to support these objectives. Predominant users include HR managers, recruitment professionals, hiring managers, and Human Resource departments looking to promote DEI initiatives in the workplace.

• Oracle Fusion Cloud HCM
  4.2

  5 Reviews

Gartner defines document management as the tools and practices used to capture, store, process, and access documents and content in support of personal, team and enterprise needs. It is used for a wide range of collaborative and operational purposes, enabling the digital workplace, content collaboration, content-centric processes, content services for enterprise applications and content governance. Gartner estimates that 70% to 80% of enterprise information is unstructured, posing a significant challenge for organizations that must unlock the potential and mitigate the risks of content. Document management tools are critical to enterprise application strategies that need to support unstructured information or content.

• Oracle WebCenter Content
  3.9

  31 Reviews

Education refers to the products and services that support the delivery, management, and enhancement of learning experiences across academic and professional environments. This category includes markets that focus on solutions for curriculum management, digital learning content, assessment and analytics, workforce development, and leadership training—enabling institutions and organizations to improve learning outcomes, operational efficiency, and learner engagement.

• Taleo Learn Cloud
  4.2

  29 Reviews

Gartner defines email marketing as the use of the email channel to deliver and optimize marketing messages — such as brand newsletters or contextually relevant, real-time and personalized communications — in support of engagement across the customer journey. Email service providers often bolster their technology platforms with supplementary managed services to improve the value and scalability of the email channel. Email marketing helps marketers deliver information to their audiences after obtaining an email address. This can take the form of product or service updates, new promotions, transaction updates and more. As a relatively inexpensive method for communicating at scale with contacts, email provides value for different use cases across the full customer-engagement life span. Email is the most effective channel for several marketing objectives, including demand generation, conversion to sales, and customer loyalty and advocacy.

• Eloqua Marketing Automation
  4.4

  8 Reviews
• Responsys Campaign Management
  3.8

  36 Reviews

An embedded operating system (OS) is a type of OS that is used in embedded computing devices. The term 'embedded' refers to devices that are installed (that is, embedded) as built-in components of a wider system, in which they serve a special, functional purpose. Embedded OSs differ from other types of OSs by their optimized design. Form factors, price points and other parameters of embedded devices set constraints on the OS, for example, in terms of functionality, user interface, memory space and driver support. Consequently, the architectures of embedded OSs tend to be extensively optimized for single-purpose deployment, stripped out of anything that is considered unnecessary for their use. This does not mean that embedded OSs cannot be applied outside of embedded devices. For instance, it is common to see embedded real-time operating systems (RTOSs) being used to handle the baseband functionality in smartphones.

• Oracle Linux
  4.0

  1 Review

Enterprise asset management (EAM) is a business application used most comprehensively by asset-intensive industries to execute, track and optimize inspections, maintenance and repair of industrial plants and equipment. Examples of these industries are heavy discrete and process manufacturing industries, oil and gas, rail, and power and utilities. An alternative term used for EAM is “computerized maintenance management system (CMMS),' which generally consists of small-scale, single-site applications with less functionality around parts management and resource scheduling.

• E-Business Suite - Enterprise Asset Management
  4.4

  157 Reviews
• Peoplesoft Enterprise Asset Management (Legacy)
  4.4

  48 Reviews
• 2 more products

An EHR is an integrated clinical information system that contains patient-centric, electronically maintained information about an individual’s health status and care. It focuses on tasks and events directly related to patient care and is predominantly used by clinicians. The electronic patient record (EPR) and electronic medical record (EMR) are synonymous terms used outside of the U.S. in countries like the U.K., Australia and New Zealand. An “enterprise EHR” provides functionality for all healthcare providers’ care settings, including specialty areas and associated patient administration functions. In particular, it minimally provides functionality for acute care settings, such as the medical/surgical wards, emergency departments, intensive care units (ICUs), operating theaters and attached clinics, and outpatient and ambulatory settings of the hospital.

• Oracle Health EHR
  3.5

  8 Reviews

Gartner defines enterprise low-code application platforms (LCAPs) as software platforms for the accelerated development and maintenance of applications, using model-driven development tools, generative AI and prebuilt component catalogs for the entire application’s technology stack. Enterprise LCAP features include support for the collaborative development of all application components; runtime environments for high performance, availability and scalability of applications; and application deployment and monitoring with detailed usage insights. Enterprise LCAP platforms feature governance controls and insights, self-service capabilities, APIs for integration with external DevOps tooling, success management with exhaustive technical documentation, training programs and a comprehensive global partner network. Enterprise LCAPs provide the foundation for developing a wide range of applications and application components with distributed data architectures, including complex multimodal front ends, business workflows, agentic AI and integration capabilities. The enterprise LCAP market is closely related to the citizen application development platform (CADP) market, as they both aim to address the use cases listed below. However, they are distinctively different in terms of the target audience and complexity of the applications built on the platform.

• APEX Application Development
  4.8

  246 Reviews

Enterprise session border controllers (E-SBCs) are situated at the edge of the enterprise network and provide secure voice and video connectivity to Session Initiation Protocol (SIP) trunking providers, users in remote branch offices, home workers/remote workers, and unified communications as a service (UCaaS) providers. The name 'session border controller' is derived from the following: Session, from Session Initiation Protocol, refers to a real-time communication connection between endpoints or users. This is typically a voice and/or video call. Border refers to the interface between networks that do not have full trust of each other. Controller refers to the ability of the E-SBC to control (allow, deny, transform, end) each session that traverses the border. The 'E' in E-SBC stands for 'enterprise.' It is intended to differentiate enterprise-focused SBCs from those aimed at carriers.

• Oracle Communications Session Border Controller
  5.0

  4 Reviews

The market for ESP platforms consists of software subsystems that perform real-time computation on streaming event data. They execute calculations on unbounded input data continuously as it arrives, enabling immediate responses to current situations and/or storing results in files, object stores or other databases for later use. Examples of input data include clickstreams; copies of business transactions or database updates; social media posts; market data feeds; images; and sensor data from physical assets, such as mobile devices, machines and vehicles.

• Oracle Stream Analytics
  4.3

  7 Reviews

Gartner defines field service management (FSM) as modular software that manages work and commercial interactions for organizations whose workforces travel to remote locations. These workforces install, inspect, maintain and repair consumer, commercial or industrial equipment, assets and systems. FSM software may also help manage, maintain and monitor these under a predefined service or maintenance contract. FSM software is delivered primarily as cloud-based services and mobile apps; however, some FSM vendors also provide the option to deploy some or all components on-premises.

• E-Business Suite Field Service
  4.3

  18 Reviews
• Oracle Field Service
  4.4

  80 Reviews

Finance refers to the products and services that support the planning, management, analysis, and optimization of financial operations across enterprises and financial institutions. This category includes markets that support core accounting, financial planning, treasury, tax, audit, compliance, investment management, and digital banking—enabling organizations to maintain financial integrity and ensure regulatory compliance.

• Oracle Profitability and Cost Management
  4.0

  1 Review
• Oracle Hyperion Financial Close Management
  3.3

  5 Reviews
• 4 more products

Gartner defines financial close and consolidation solutions (FCCS) as applications that enable CFOs and their teams to manage the organization’s group close, consolidation and reporting processes. The FCCS market equips organizations to (1) manage and drive financial control across their close cycles through configurable workflows and dashboards that support collaboration and provide a centralized auditable view; (2) execute financial consolidation across multiple legal entities (LEs) and geographies; (3) meet accounting standards for currency translation, intercompany elimination and top-side adjustments; and (4) generate reporting that adheres to generally accepted accounting principles (GAAP), International Financial Reporting Standards (IFRS) and regional compliance.

• Oracle Fusion Cloud Enterprise Performance Management (EPM)
  4.8

  213 Reviews

Financial corporate performance management (FCPM) solutions support the office of finance's accounting processes toward the financial close, as well as targeting improvements in management reporting and analysis and external financial reporting and disclosure. FCPM also includes components of EFCA capabilities and financial consolidation capabilities. These applications ultimately help CFOs and other business leaders to gain a clear picture of their financial and organizational performance by ensuring the accuracy of the consolidation for operational and financial information that forms the basis for business decisions. This market covers solutions available as on-premise only options.

• Oracle Hyperion Financial Management (HFM)
  3.8

  97 Reviews
• Oracle Financial Analytics
  4.7

  36 Reviews

Financial Planning Software

Gartner defines financial planning software (FPS) as the key tool that enables data-driven financial resource allocation, investment and spending decisions by supporting effective planning, budgeting and forecasting processes. FPS enables organizations to link their strategies to financial and operational plans through cloud-based software. It facilitates the creation and management of financial plans, budgets and forecasts by breaking down information silos and integrating operational KPIs. FPS analytics and reporting features offer a holistic performance view, connecting both operational (nonfinancial) and financial metrics, enabling stakeholders to make data-driven decisions.

• Oracle Fusion Cloud Enterprise Performance Management (EPM)
  4.7

  326 Reviews
• NetSuite Planning and Budgeting
  4.0

  1 Review
• 1 more product

Gartner defines financial reconciliation solutions as the key tool that enables the controllership team to manage and reconcile financial transactions across internal and external data sources. Financial reconciliation solutions replace manual transactional matching efforts with a standardized and automated workflow, configurable to predefined business rules. These solutions are cloud-deployed via software as a service (SaaS)

• Oracle Fusion Cloud Enterprise Performance Management (EPM)
  5.0

  2 Reviews

The global industrial IoT platform delivers multiple integrations to industrial OT assets and other asset-intensive enterprises’ industrial data sources to aggregate, curate and deliver contextualized insights that enable intelligent applications and dashboards through an edge-to-cloud architecture. The global industrial Internet of Things (IIoT) platform market exists because of the core capabilities of integrated middleware software that support a multivendor marketplace of intelligent applications to facilitate and automate asset management decision making. IIoT platforms also provide operational visibility and control for plants, infrastructure and equipment. Common use cases are augmentation of industrial automation, remote operations, sustainability and energy management, global scalability, IT/operational technology (OT) convergence, and product servitization of industrial products.

• Oracle IoT Cloud
  4.2

  93 Reviews

A government budgeting and planning solution provides a government-focused platform that encompasses the entire budgeting process from budget planning to budget adoption. It helps in gaining transparency across all departments to report on budget allocations and expenditures, along with in-depth and insightful reports to enable data driven decision making. Such solutions help in creating an integrated and expansive approach, by creating efficiencies and decreasing the length of time of the budgeting process. The system provides transparency to the users throughout the year to evaluate budget to actuals and program expenditures. Government Budget Owners, Program Managers, Finance and Accounting team are the predominant users.

• Oracle Fusion Cloud Enterprise Performance Management (EPM)
  5.0

  1 Review

ERP applications for government support and automate a range of administrative and operational business processes, including line-of-business, customer-facing, administrative and asset management aspects of an organization. Across governments, definitions of ERP can vary substantially in scope to include a broad portfolio of discrete line-of-business applications. Government-specific core ERP applications encompass automation for financial management, budget planning and management, human resources, payroll and procurement. Many government organizations have specific requirements that include contract, asset and grant management, and cashiering as part of the core capabilities they expect from these solutions. This Market Guide focuses on core ERP solutions for government.

• Oracle Fusion Cloud ERP
  5.0

  1 Review

Hadoop distributions are used to provide scalable, distributed computing against on-premises and cloud-based file store data. Distributions are composed of commercially packaged and supported editions of open-source Apache Hadoop-related projects. Distributions provide access to applications, query/reporting tools, machine learning and data management infrastructure components. First introduced as collections of components for any use case, distributions are now often delivered as part of a specific solution for data lakes, machine learning or other uses. They subsequently grow into additional, expanded roles, competing with both older technologies like database management systems (DBMSs) and newer ones like Apache Spark.

• Oracle Big Data SQL
  5.0

  5 Reviews
• Big Data Appliance (Legacy)
  4.1

  5 Reviews
• 1 more product

Population Health Management (PHM) is the approach used to achieve measurable improvements in the health outcomes of a population. In the broadest definition, healthcare provider population health management platforms cover the set of IT capabilities and related services that enable provider organizations to manage populations of patients and achieve the specific quality, cost and experience goals. The products included in this market provide the crucial capabilities for identifying patients at high risk of poor health, presenting a care plan to address poor health, visualizing the gaps between their current care and the care plan, engaging patients in their health, and tracking the outcomes of care.

• HealtheCare
  4.1

  5 Reviews
• HealtheIntent Solutions — HealtheEDW
  4.0

  3 Reviews

Gartner is defining a new class of capabilities focused on value-based performance management analytics. This is a complement to population health analytics, but with deeper capabilities around the ability to model, forecast and monitor the performance of risk-bearing and value-based contracts, and to intersect the critical cost and quality variables.

• HealtheCare
  4.0

  13 Reviews
• HealtheEDW
  2.0

  2 Reviews

Gartner defines catalog and curriculum management solutions as the systems of record for degree and nondegree program requirements. These solutions automate and augment the procedures and processes used by higher education institutions to create, update and manage course catalogs, educational programs, course descriptions and curriculum structures.

• PeopleSoft
  3.7

  10 Reviews

Gartner defines student information system (SIS) software as a service (SaaS) as a core system of record for higher education institutions that serves as the central hub for storing, organizing and processing student academic and administrative activities. The SIS supports student, faculty and staff-facing functionality, including management of information assets, while also supporting back-end administrative functionality. SIS SaaS is delivered under a pay-for-use basis or as a subscription license model (with regular updates), where application support and infrastructure provisioning and management are the responsibility of the vendor. Serving the students, faculty and administrative staff, the SIS provides a chronology of business transactions, academic activity, advising interactions and educational outcomes. Additionally, it manages vital information assets, including course offerings, course catalogs, course registration, student accounts, financial aid, grades and transcripts throughout the student life cycle. The SIS may be part of a larger administrative ERP application suite and a critical component of an education institution’s larger digital technology platform.

• PeopleSoft Campus Solutions
  3.7

  16 Reviews

Human Resources refers to the comprehensive suite of products and services that support the effective management, development, and well-being of an organization’s workforce. This category includes markets that support the entire employee lifecycle—from talent acquisition and onboarding to performance management, employee engagement, compliance, and workforce planning—enabling organizations to build agile, inclusive, and high-performing work environments.

• Oracle NetSuite HCM
  3.1

  3 Reviews

IT Infrastructure and IoT refers to the products and services that support the deployment, management, and optimization of core technology systems and connected devices across enterprise environments. This category includes markets that focus on enabling organizations to build and operate resilient, scalable, and intelligent infrastructure. It encompasses solutions for data center management, network infrastructure, and IoT connectivity—spanning on-premises, cloud, edge, and hybrid models.

• FS1
  2.4

  4 Reviews
• Oracle Interconnect for Azure
  5.0

  2 Reviews
• 1 more product

IT Security refers to products and services that protect digital systems and data from cyber threats and unauthorized access. This category includes markets that focus on network security, identity management, data protection, and cloud security, enabling organizations to reduce risk, ensure compliance, and operate securely in a digital world.

• Oracle Cloud Access Security Broker (CASB) Cloud Service
  4.4

  27 Reviews
• Oracle GRC
  3.4

  4 Reviews

Identity Governance and Administration

Gartner defines identity governance and administration (IGA) as the solution to manage the identity life cycle and govern access across on-premises and cloud environments. To accomplish this, IGA tools aggregate and correlate disparate identity and access rights data, and provide full capability controls over accounts and associated access.

• Oracle Identity Governance
  4.7

  347 Reviews

Gartner defines integrated HR service management (IHRSM) as solutions that provide organizations with a holistic platform for managing HR shared services operations and employee experience. Core functionality includes HR case management (ticketing or routing), a knowledge base, content delivery via channels such as a portal and virtual assistant, service-level agreement (SLA) monitoring and single sign-on into HR administrative applications.

• Oracle HR Help Desk Cloud Service
  4.5

  5 Reviews

Integrated systems combine server, shared storage and network devices, along with management software and support in a preintegrated stack. The integrated system market has four segments: integrated infrastructure system, integrated reference architecture, integrated stack system and hyperconverged infrastructure (HCI) segment. The overall HCI segment is further subdivided into Hyperconverged Integrated Systems (HCIS), which provides both software and hardware in an appliance model and the software only segment in which vendors provide the Hyperconverged software. This is then integrated with HW by a reseller or the end customer.

• Oracle Database Appliance
  4.1

  18 Reviews
• Oracle Exalogic
  4.6

  6 Reviews
• 4 more products

Gartner defines the integrated workplace management systems market (IWMS) as an enterprise software solution that supports the life cycle management of corporate real estate (CRE) assets. The solution is delivered as a cloud-based or an on-premises installation that enables organizations to manage and optimize their building portfolio. An IWMS is a software platform that centralizes real estate and facilities management into a single solution to optimize building portfolio asset rationalization. As organizations adapt to changing environments with increased remote, hybrid and sustainability requirements, IWMS enables life cycle management of buildings for greater operational efficiency and workplace effectiveness by providing an integrated dynamic facilities management approach.

• Oracle Primavera Unifier Facilities and Asset Managements
  4.5

  2 Reviews

Gartner defines integration platform as a service (iPaaS) as a vendor-managed cloud service that enables end users to implement integrations between applications, services and data sources, both internal and external to their organization. iPaaS enables end users of the platform to integrate a variety of internal and external applications, services and data sources for at least one of the three main patterns of integration technology use: data consistency, multistep process and composite services. These integration use cases are most commonly implemented via intuitive low-code or no-code developer environments, though some vendors provide more complex developer tooling.

• Oracle Integration (OIC)
  4.5

  167 Reviews
• Oracle SOA Cloud Service (Legacy)
  4.6

  18 Reviews
• 2 more products

Gartner defines the invoice-to-cash (I2C) applications market as cloud-based applications that enable corporate controllers to automatically manage collections and apply customer payments to invoices. I2C applications typically gather, disseminate, track and analyze data from and to internal and external sources. They make I2C processes more efficient and effective, including managing and monitoring deductions, disputes and credit risk. They also typically can ensure invoices are delivered to customers and that customers have options to pay them. I2C applications enable I2C transaction processing across multiple ERP systems. Organizations use I2C applications to collect and apply customer payments to open invoices, perform credit and collections activities, manage deductions and disputes, and deliver and present invoices to customers for payment. I2C applications are cloud-based tools that provide organizations with a standard way of processing across ERPs, while creating flexibility for buyers in how they receive or access invoices as well as pay and dispute them. I2C applications allow an organization to connect and exchange data with multiple ERP systems and other operational tools, such as customer relationship management tools, as well as with partners such as credit and collections agencies, logistics providers, banks and payment service providers. They use data to determine credit risk, automate collections and cash applications activities as well as help manage the resolution of deductions and disputes. Such activities result in faster collection of cash, improved visibility to cash flow, an improved customer experience and reduced process cost.

• Oracle Fusion Cloud ERP
  4.2

  23 Reviews

Integration means making independently designed applications and data work well together. IoT integration means making the mix of new IoT devices, IoT data, IoT platforms and IoT applications — combined with IT assets (business applications, legacy data, mobile, and SaaS) — work well together in the context of implementing end-to-end IoT business solutions. The IoT integration market is defined as the set of IoT integration capabilities that IoT project implementers need to successfully integrate end-to-end IoT business solutions.

• Oracle Internet of Things Cloud Service
  4.0

  2 Reviews

life insurance policy administration system (PAS) is a software that enables insurers to manage a range of group or individual life, annuity and pension products. A PAS supports the entire life insurance value chain, from product and business configuration through new business processing, policy issuance, ongoing policy administration and claims. A life insurance PAS consists of a set of core and noncore components. Depending on the vendor, PAS core and noncore modules can be purchased or implemented separately or as a suite of tightly coupled modules. Depending on the PAS’s architecture, integration methods and flexibility will vary — for example, monolithic applications versus API-enabled service-oriented architecture (SOA). In addition, a PAS integrates with other information systems, such as general ledgers, CRM, payment gateways, data lakes and third-party data sources. Insurance CIOs must determine if a vendor’s solution architecture is compatible with the insurance company’s technology strategy.

• Oracle Insurance Policy Administration for Life and Annuity
  4.1

  8 Reviews

Gartner defines manufacturing execution systems as a specialist class of production-oriented software that manages, monitors and synchronizes the execution of real-time physical processes involved in transforming raw materials into intermediate and/or finished goods. These systems coordinate the execution of work orders with production scheduling and enterprise-level systems like ERP, product life cycle management and quality management systems. MES applications also provide feedback on process performance, and support component and material-level traceability, genealogy and integration with process history, where required.

• Oracle Cloud Manufacturing
  4.4

  68 Reviews

Marketing refers to the products and services that enable organizations to plan, execute, measure, and optimize strategies for attracting, engaging, and retaining customers across digital and physical channels. This category includes markets that support content creation, campaign management, data-driven personalization, performance analytics and brand strategy—empowering businesses to deliver targeted, measurable, and customer-centric marketing experiences.

• Oracle BlueKai
  3.3

  13 Reviews
• Oracle Marketing
  4.4

  80 Reviews
• 1 more product

Master data management (MDM) is a technology-enabled business discipline where business and IT organizations work together for the uniformity, accuracy, stewardship, semantic consistency and accountability of enterprises’ shared master data assets. Organizations use MDM solutions as part of an MDM strategy, which should be part of a wider enterprise information management (EIM) strategy. An MDM strategy potentially encompasses management of multiple master data domains (e.g., customer, citizen, product, “thing,” asset, person/party, supplier, location, and financial master data domains). Data and analytics (D&A) leaders procure MDM tools for data engineers or less-technical users, such as data stewards.

• Oracle Unity Customer Data Platform
  4.3

  45 Reviews
• Oracle Siebel Universal Customer Master (UCM) (Legacy)
  3.2

  5 Reviews
• 2 more products

Master data management (MDM) of customer data solutions are software products that: Support the global identification, linking and synchronization of customer information across heterogeneous data sources through semantic reconciliation of master data. Create and manage a central, persisted system of record or index of record for customer master data. Enable the delivery of a single, trusted customer view to all stakeholders, to support various business initiatives. Support ongoing master data stewardship and governance requirements through workflow-based monitoring and corrective-action techniques. Are agnostic to the business application landscape in which they reside; that is, they do not assume or depend on the presence of any particular business application(s) to function.

• Oracle Siebel Universal Customer Master (UCM) (Legacy)
  4.6

  3 Reviews

Master data management (MDM) of product data solutions are software products that: Support the global identification, linking and synchronization of product data across heterogeneous data sources through semantic reconciliation of master data. Create and manage a central, persisted system of record or index of record for product master data. Enable the delivery of a single, trusted product view to all stakeholders, to support various business initiatives. Support ongoing master data stewardship and governance requirements through workflow-based monitoring and corrective-action techniques. Are agnostic to the business application landscape in which they reside; that is, they do not assume or depend on the presence of any particular business application(s) to function.

• Fusion Product Hub
  3.7

  5 Reviews
• Oracle Product Hub (EBS) (Legacy)
  3.9

  9 Reviews

Gartner defines metadata management solutions as applications to enable the collection, analysis and orchestration of metadata related to organizational data assets. These solutions enable workflow and operational support to make data easy to find, use and manage. They do this by collating metadata in any form from within its own application and third-party systems, and providing the ability to search, analyze and make decisions on the collated results. They also provide transparent cross-referencing over all related metadata, and derive insights from data (such as usage patterns and performance) through analysis of metadata to support a wide range of data-driven initiatives.

• Oracle Enterprise Metadata Management
  4.2

  89 Reviews
• Oracle Enterprise Data Management Cloud
  3.5

  2 Reviews

The meter data management systems (MDMS) market is used by utility companies in the electricity, gas, water and thermal sectors to support metered commodity measurement at customer premises. This data is used for billing, customer service, consumption management (forecast and demand), operations (outages and losses) and finance. Other buyers of MDMS products include energy service companies for audits and efficiency projects; energy management providers for consumption reporting; outsourced or local energy providers for production planning and engineering; and commercial and industrial users for accounting and finance. Additionally, municipalities and government agencies use MDMS products for public works and regulatory compliance. MDMS are essential IT components of advanced meter infrastructures that facilitate the meter-to-cash process by collecting and managing consumption data for utility services such as electricity, water, gas and thermal energy. MDMS collect meter data; apply validation, estimation and error corrections; and store and process the data into billing determinants based on the customer’s product before sending it to a billing engine. MDMS can support various analytics use cases, including consumption profiles, trends, alerts, revenue protection and basic meter asset management. It can be delivered through on-premises or cloud-based solutions, enabling real-time data access and analytics that enhance operational efficiency and customer engagement.

• Utilities DataRaker (Legacy)
  4.0

  1 Review
• Utilities Meter Data Management
  4.2

  30 Reviews

Gartner defines a mobile application management (MAM) tool as an on-premises or SaaS tool specifically designed for the license management, distribution, securing and life cycle management of apps for mobile device platforms. Thus, MAM tools provide integration with public app store payment and licensing mechanisms (such as Apple's Volume Purchase Program [VPP]), an enterprise app store, and the ability to set policies related to security, usage and ongoing management for apps or groups of apps. At minimum, a MAM product supports native and HTML 5 apps. Many also support a variety of popular hybrid app architectures, which may be highly desirable based on a particular client's needs.

• Oracle Mobile Security Suite
  4.0

  2 Reviews

Gartner defines mobile marketing platforms (MMPs) as software solutions that help organizations create, activate, execute, analyze and optimize mobile marketing campaigns and experiences. The platforms target audiences on their mobile device through multiple message types such as SMS/text, push notifications, messaging apps and in-app messages. These platforms enable marketers to engage customers and prospects through a range of mobile-specific tactics — spanning mobile websites, mobile applications, smart device engagement, messaging (such as SMS and native applications), push notifications (such as on mobile apps and off websites), location-triggered interactions and mobile wallet cards. Mobile tactics are particularly suited to, for example, providing time-sensitive notifications to audiences, whether that’s in response to a live event, location-specific moment or a fulfillment update. MMPs also help measure and optimize the effectiveness of mobile strategy. MMPs can operate as stand-alone solutions within a marketing organization’s tech stack, or operate alongside other marketing technology. These technologies can include a set of capabilities within a multichannel marketing hub (MMH), marketing automation platform (MAP), customer data platform (CDP) or other marketing automation applications. Stand-alone MMPs are a more specialized solution, often used in conjunction with an MMH, email platform or B2B MAP.

• Oracle Responsys (w/ Oracle Marketing Cloud)
  4.4

  22 Reviews

Gartner defines multichannel marketing hubs (MMHs) as software applications, primarily delivered as SaaS, that orchestrate personalized campaigns and event-driven customer journeys across marketing channels. These applications leverage customer data, predictive models and real-time insights to optimize the timing, channel and content of interactions. MMHs apply advanced analytics, AI and prescriptive intelligence to help marketing and technical teams manage the end-to-end life cycle of customer journeys. Although MMHs overlap with customer data platforms (CDPs) and personalization engines, their primary focus is enabling marketing users to manage large-scale consumer interactions, particularly in owned media channels such as email and app push. Multichannel marketing hubs empower marketers to deliver personalized media and orchestrate customer journeys, thus driving revenue, engagement and loyalty. These SaaS applications unify customer data, predictive insights and real-time decision making to optimize interactions across digital channels. MMHs enable multidisciplinary teams to manage campaigns and event-driven journeys via advanced analytics, artificial intelligence/machine learning (AI/ML) and prescriptive intelligence.

• Responsys Campaign Management
  4.2

  44 Reviews

An MXDP is an opinionated, integrated set of front-end development tools and “backend for frontend” (BFF) capabilities. It enables a distributed, scalable development approach (in terms of both teams and architecture) to build fit-for-purpose apps across digital touchpoints and interaction modalities. At minimum, an MXDP must support cross-platform development and building of both custom iOS and Android app binaries, responsive web apps, and at least one of the following: PWAs, chatbots, voice apps, wearables and Internet of Things (IoT) apps, and augmented-reality (AR) and mixed-reality (MR) apps.

• Oracle Mobile Hub Cloud Service
  4.1

  82 Reviews

Gartner defines observability platforms as products used to understand the health, performance and behavior of applications, services and infrastructure. They do this by ingesting telemetry (operational data) from a variety of sources including, but not limited to, logs, metrics, events and traces. Observability platforms enable analysis of the ingested telemetry, either via human operator or machine intelligence, to determine changes in system behavior that impact end-user experience, such as outages or performance degradation. This allows early, and even preemptive, problem remediation. Observability platforms are used by IT operations, site reliability engineers, cloud and platform teams, application developers and product owners. Modern businesses rely heavily on critical digital applications and services, which are revenue-generating, client-facing and important to the efficient operation of the business. Outages, performance degradation and unreliability directly impact top-line revenue, client sentiment and brand perception. Observability platforms are used by organizations to understand and improve the availability, performance and resilience of these critical applications and services. Investment in and successful deployment of observability platforms leads to revenue loss avoidance and enables faster product development cycles and improvements in brand perception.

• Oracle Application Performance Monitoring
  4.7

  42 Reviews
• Oracle Cloud Observability and Management Platform
  4.0

  2 Reviews

An operational support system (OSS) is a set of programs that help a company in monitoring, controlling, analyzing and managing a computer network. OSS software is specifically dedicated to communications service providers and mainly used for supporting network planning, network provisioning, service fulfillment, and service assurance from a common core of service and resource management. Other functionality includes embedded analytics, correlation and aggregation, reporting, product life cycle management, multichannel support, resource and asset planning. OSS data is of strategic importance to measure the impact of operational technical processes on customer and business goals.

• Oracle Communications OSS Suite
  3.5

  2 Reviews
• Oracle Operations Support Systems Suite
  4.7

  2 Reviews
• 4 more products

This market is focused on the full life cycle of Oracle application services, spanning project-based implementation and multiyear application management services (AMS). Evaluate service providers for their ability to deliver a comprehensive set of implementation and management services across the Oracle portfolio of products for clients worldwide. Comprehensive is defined as follows: • A distinct offering, consistent with common market service offerings as defined by the following: scope of service, delivery structure, intellectual property (IP), roles and responsibilities, service metrics and levels, terms and conditions, and pricing model. • A consolidated set of distinct offerings to address industry-specific demand or cross-industry demand, where the offering is recognized by clients or analysts as an integrated offering.

• Oracle Managed Cloud Services Application Management Services
  4.0

  1 Review
• Oracle Managed Cloud Services Application Implementation Services
  4.0

  1 Review

Gartner defines Oracle Cloud Application (OCA) services as only those services associated with the products under Oracle Cloud Applications, also known as SaaS. This means consultancy, migration, implementation, ongoing services, postimplementation evolution and optimization services. To qualify, each vendor project must have an “anchoring” OCA product from at least one of the following Oracle “Fusion” solutions: - Advertising and customer experience (ACX) - Industry applications (IA) - Enterprise resource planning (ERP; includes the previous EPM applications) - Human capital management (HCM) - Supply chain management (SCM)

• Oracle Cloud Application Services
  4.3

  78 Reviews

The professional and managed services market for Oracle Cloud Infrastructure (OCI) includes consulting, implementation and ongoing management services for Oracle and non-Oracle workloads hosted on OCI. Service providers in this market combine expertise in Oracle solutions and OCI with additional skills managing private infrastructure, hybrid IT, multicloud, and sovereign and distributed cloud. These providers align their services to the client’s cloud strategy, timing, cost objectives and business outcomes through strategic and operational thought leadership.

• Oracle Advanced Customer Services
  4.2

  5 Reviews

Gartner defines the product life cycle management (PLM) software market in discrete manufacturing industries as a philosophy, process and discipline. It is supported by software to manage product data and related processes throughout their entire life cycle, from concept through recycling/retirement. It applies to products that are assembled or constructed.

• Oracle Fusion Cloud Product Lifecycle Management (PLM)
  4.0

  3 Reviews

As business processes become increasingly advanced, providers are creating reliable partnerships to scale profitable and growing markets in the PRM industry. Providers that have a large number of partnerships need assistance to reduce the administration complexities caused when working with each other. Hence, PRM software can play a vital role in reducing these business complexities. Partner relationship management (PRM) applications market as a set of tools used by providers to interact with their indirect channel partners on a one-to-one and one-to-many basis. PRM tools enhance communication, facilitate training, and support partner sales and marketing activities. PRM applications are used to help providers scale their partner programs and improve partner experience. PRM applications help organizations to simplify and integrate the process of working with partners, thereby providing partners with resources and efficient communication to increase sales on an organization’s behalf. PRM applications streamline both the management distribution and deal registrations to help reduce costs and labor involved. In parallel, they increase partner satisfaction and reduce channel conflicts.

• Oracle Partner Relationship Management
  4.0

  1 Review

Personalization engines use knowledge about customers to create and deliver an optimum experience for them and measure the impact on customer experience. These engines apply AI, advanced analytics and business rules to create meaningful experiences across channels that facilitate customer engagement and drive revenue. Personalization engines create a relevant, individualized interaction between two parties designed to enhance the recipient’s experience. A recipient can be a prospect, customer (known or anonymous) or employee (engaging with a customer or prospect). In commercial settings, the engines apply advanced analytics to interpret customer data — whether known or anonymous, behavioral or contextual — and adjust engagement based on where the customer is in their journey and how they’re interacting. The engines adapt content, offers and interactions in real time that facilitate the customer’s journey.

• Oracle Infinity IQ
  4.4

  11 Reviews
• Oracle Maxymiser (Legacy)
  4.4

  22 Reviews

Predictive analytics software uses advanced analytics capabilities to analyze current and historical data to make predictions about future events. This software connects data from different data sources and employs techniques like data mining and statistical analysis to forecast future trends, detect patterns, identify potential risks and opportunities, and plan for the best possible outcome. As a result, organizations can make better business decisions with machine-generated analytics, visualization, and reporting on predictive insights. These can be used in a wide range of industries, including healthcare, finance, marketing, and manufacturing.

• Oracle Analytics Cloud
  4.3

  34 Reviews

The primary storage platform (PSP) market addresses the need of I&O leaders to operate and support standardized enterprise storage products, along with platform-native service capabilities to support structured data applications. PSP products like primary enterprise storage arrays provide mandatory and common enterprise-class primary storage features and capabilities needed to support the platform. Platform-native services like storage as a service (STaaS) and ransomware protection, with PSP product capabilities, are required to support platform-native services. The PSP market has emerged at the convergence of two major enterprise storage market developments: the evolution of the PSP product market in conjunction with the demand for hybrid, multidomain platform-native storage services, extending on-premises services to public cloud, edge and colocation environments.

• ZFS Storage Appliance
  3.5

  17 Reviews

Gartner defines privileged access management (PAM) as tools that provide an elevated level of technical access through the management and protection of accounts, credentials and commands, which are used to administer or configure systems and applications. PAM tools — available as software, SaaS or hardware appliances — manage privileged access for both people (system administrators and others) and machines (systems or applications). Gartner defines five distinct tool categories for PAM tools: privileged account and session management (PASM), privilege elevation and delegation management (PEDM), secrets management, cloud infrastructure entitlement management (CIEM) and remote PAM (RPAM). Privileged access is access beyond the normal level granted to both human and machine accounts. It allows users to override existing access controls, change security configurations, or make changes affecting multiple users or systems. As privileged access can create, modify and delete IT infrastructure, along with company data contained in that infrastructure, it presents catastrophic risk. Managing privileged access is thus a critical security function for every organization and requires a specific set of procedures and tools. PAM tools focus on either privileged accounts or privileged commands.

• Oracle Privileged Account Manager (Legacy)
  4.2

  6 Reviews

Productivity and Collaboration refer to products and services that enhance how teams work together, manage projects, and drive innovation across the enterprise. This category includes markets that focus on enabling organizations to streamline resource planning, improve cross-functional collaboration, and boost employee engagement through integrated tools for communication, task management, and workflow optimization.

• Docs Cloud
  5.0

  8 Reviews
• WebCenter
  2.4

  5 Reviews
• 1 more product

Professional services automation (PSA) platforms help services organizations manage and streamline their business operations by automating tasks and optimizing processes. They provide a centralized location for service planning and execution, enabling improved efficiency and business performance through better visibility into delivery costs and profitability. PSA platforms focused on supporting managed services providers also include integration capabilities for orchestrating and capturing additional service activity delivered through customer accounts via third-party systems and/or service providers. PSA platforms provide a centralized location for collaboration, project planning and tracking, resource allocation, contract management, service management, cost tracking, customer invoicing, and reporting and analytics. Multitenancy is a foundational aspect of PSA platforms as users support multiple customer accounts concurrently. With a focus on services delivery activity and cost capture, PSA platforms provide organizations insight into profitability overall, as well as at the account and service-line level.

• NetSuite SuiteProjects Pro
  4.7

  3 Reviews

PPM software providers covered under this market definition aim to support the selection, planning and execution of a variety of different work packages or containers, including, but not limited to, traditional projects. They often fold in collaboration and communication capabilities and allow work teams and project offices to report, monitor and identify course correction in resource-intensive project and work environments. Providers included in this market offer these capabilities directly through their own products, but frequently recognize that specific integration points may also be needed to connect niche tools or data sources. The PPM capabilities identified as essential or critical include: • Project demand management • Project planning and management • Time management • Resource management • Resource capacity planning • Project portfolio management • Project collaboration • Program management • Reporting services • Security and user management • Integration • Usability

• Oracle NetSuite OpenAir
  4.0

  26 Reviews
• Primavera P6 Enterprise Project Portfolio Management
  4.6

  72 Reviews
• 1 more product

Public cloud storage is infrastructure as a service (IaaS) that provides block, file, object and hybrid cloud storage services delivered through various protocols. The services are stand-alone, but often used in conjunction with compute and other IaaS products. The services are priced based on capacity, data transfer and/or number of requests. The services provide on-demand storage capacity and self-provisioning capabilities. Stored data exists in a multitenant environment, and users access that data through the block, network and REST protocols provided by the services.

• Object Storage (v1)
  4.6

  7 Reviews
• Archive Storage (v1)
  3.8

  4 Reviews
• 3 more products

Gartner defines the market for quality management system (QMS/eQMS) software as stand-alone digital solutions with embedded emerging technological capabilities that enable organizations to systematically manage, monitor and improve the quality of their products, processes and services. These software solutions help organizations meet customer quality expectations and maintain compliance with international standards as well as industry-specific regulations. QMS software is designed to help organizations reduce waste, lower costs, house quality documents, assess risk, track performance, ensure compliance and improve processes. The QMS/eQMS market serves a broad spectrum of industries, including manufacturing, life sciences, automotive, aerospace and defense, electronics, food and beverage, chemicals, consumer packaged goods, services, and more. These solutions are built to help organizations of all sizes, from single facilities to complex, global operations, establish a consistent approach to managing and enhancing the quality of products, processes and services throughout the value chain.

• Oracle Fusion Cloud Product Lifecycle Management (PLM)
  4.3

  63 Reviews

Retail assortment management applications (RAMAs) are a foundational component of modern category management solutions for long life cycle products. Using data & analytics and AI technology, RAMAs can curate targeted assortments to create compelling customer experiences, leading to an increase in sales conversion. Long life cycle products in retail include categories such as grocery, consumables and hard goods. The long life cycle retailers’ traditionally broad approach to assortments is not satisfying customers’ demands for more curated assortments to match their lifestyles. Local trends mean that even more granular store-specific assortments are necessary. Advanced analytics, algorithms, AI and automation will play pivotal roles in driving this transformation through better customer understanding and alignment.

• Retail Merchandise Planning and Optimization
  3.7

  3 Reviews

Gartner defines store inventory management (SIM) as the efficient and effective management of stock across all in-store processes, down to the granularity of SKU/item level, in a retail store. SIM is done on the basis of the quantity of stock, as well as its value. Retailers are now using store inventory to support online order fulfillment, and a SIM application must be capable of enabling store associates to easily manage daily stock operations across a number of key functional processes within the store. The application must also be an integral part of the retailer’s overall enterprise inventory management for unified commerce execution.

• Oracle Retail Merchandising System (RMS)
  4.0

  4 Reviews

Revenue data solutions (RDS) provide proprietary, third-party and AI/ML-driven customer data to commercial teams. They make this data accessible as a stand-alone offering and/or through a SaaS product for integration into various technologies across the revenue tech stack. Data-driven commercial teams rely on RDS’ actionable context and guidance to prioritize and engage buyers. RDS solutions are used across functions to facilitate scoring, planning, business analytics and data management.

• DataFox
  4.2

  9 Reviews

Gartner defines software-defined WAN (SD-WAN) as products used to connect branch locations to other enterprise and cloud locations. SD-WAN products provide dynamic path selection based on business or application policy, routing, centralized orchestration of policy and management of appliances, virtual private network (VPN) and zero-touch configuration. SD-WAN products are WAN transport/carrier-agnostic and create secure paths across physical WAN connections.

• Oracle SD-WAN
  4.2

  24 Reviews

Sales refers to products and services that support the end-to-end process of identifying prospects, understanding their needs, and converting opportunities into revenue. This category includes markets that focus on enabling organizations to drive business growth for lead generation, pipeline management, negotiation, and deal closure.

• Oracle Siebel Sales
  4.1

  2 Reviews

Sales force automation (SFA) platforms are AI-enhanced tools that streamline sales tasks, helping teams manage buyer interactions across various channels. By using AI, these platforms optimize sales activities with advanced analytics and actionable insights, improving contact, pipeline and opportunity management. AI features like machine learning and natural language processing enable platforms to predict customer needs, personalize strategies and guide sellers through complex processes. AI-driven tools aid in forecasting and decision making, allowing teams to anticipate market trends and customer behaviors. SFA platforms enhance the user experience for sellers, ensuring scalability and facilitating seamless buyer-seller interactions and shared customer experiences, and providing leaders with visibility. SFA is a foundational sales platform implemented to automate and augment an organization’s core sales processes while utilizing AI and advanced analytics. It enhances the seller’s ability to engage with customers on all interaction touchpoints and devices. It not only optimizes sales-relevant tasks but also provides actionable next best actions for improved sales contact, pipeline and opportunity management.

• Oracle CX Sales
  4.4

  150 Reviews
• Oracle CRM On Demand (Legacy)
  4.3

  67 Reviews
• 2 more products

Gartner defines sales performance management (SPM) as a suite of applications that enable the implementation and administration of commission-based incentive plans for sellers and other revenue producers, with variable short-term incentives. Vendors typically offer seat-based platform access for sales operations leaders, frontline sales leaders, territory managers and finance roles. Clients may integrate SPM applications with their customer relationship management toolset for workflow and data connectivity, and for opportunity estimation to drive seller behavior.

• Oracle Sales Performance Management
  4.4

  95 Reviews

Server virtualization includes a range of technologies that abstract an underlying infrastructure layer (networking, storage and compute [including memory]). In doing so, it improves hardware utilization, workload portability, automation and availability. Server virtualization is most often associated with hypervisor-based server workloads running in data center environments on industry-standard servers. In reality, server virtualization incorporates multiple technologies, spans locations from public cloud to edge, and supports initiatives for both cloud-native transformation and infrastructure modernization. It includes hardware-, cloud- and software-based technologies.

• VM Server
  4.4

  60 Reviews
• Oracle Linux
  4.5

  18 Reviews

Gartner defines the service orchestration and automation platform (SOAP) market as encompassing solutions that empower organizations to manage and automate their entire technology stack, including workloads, workflows, resource provisioning and data pipelines. SOAPs empower infrastructure and operations (I&O) leaders to streamline and accelerate the delivery of business services. These platforms integrate workflow orchestration, workload automation and resource provisioning across an organization’s hybrid IT landscape. By automating and optimizing these processes, SOAPs enable organizations to rapidly deploy workloads, enhance operational efficiency and achieve significant cost savings while ensuring high availability and business continuity. SOAPs enhance traditional workload automation by supporting use cases in data pipelines, cloud-native infrastructures and application architectures. They complement and integrate with DevOps toolchains, enabling organizations to achieve customer-centric agility, reduce costs, improve operational efficiency and establish standardized processes across their entire IT landscape.

• Oracle Unified Assurance
  5.0

  1 Review

Social analytics is the process of collecting, measuring, analyzing and interpreting the results of interactions and associations among people, topics and ideas from social media sources. This market examines social analytics solutions covering social filtering, text analytics, sentiment analysis, image analysis and public-facing social media analytics. It focuses on solutions that derive at least 60% of their revenue from software versus solutions that are mainly based on consulting services.

• Oracle Social Studio
  4.0

  1 Review

Gartner defines Social Monitoring and Analytics as the process of collecting, measuring, analyzing and interpreting the results of interactions and associations among people, topics and ideas from social media sources. These solutions are different from social marketing management tools that may include social analytics capabilities as part of a broader platform, which also include capabilities for content publishing, distribution, and engagement and customer service capabilities. Social Monitoring and Analytics vendors enable users to monitor and analyze conversations happening on social media about their brand, competition industry, and topics relevant to their target customer segments. These tools collect data from various online sources and help users analyze themes, sentiment and perceptions

• Oracle Social Relationship Management (SRM)
  4.9

  4 Reviews

Gartner defines the source-to-pay (S2P) suite market as an integrated set of solutions to source, contract, request, procure, receive and pay for goods and services across an enterprise. These solutions typically are sold as cloud-based software as a service. Source-to-pay suites allow organizations to manage all of their sourcing and procurement activities within a single integrated solution. These solutions are modular in nature, allowing customers to activate/implement the functionality that is relevant for their needs, and are ERP/financial-system-agnostic. The integrated nature of these solutions allows for data to easily flow across the source-to-pay process, providing needed visibility to upstream and downstream information. For example, users can view a purchase order alongside its related contract, the sourcing event that led to the contract, and connected downstream documents like receipts, invoices and payments.

• Oracle E-Business Suite Advanced Procurement
  4.1

  34 Reviews
• Oracle Fusion Cloud Procurement
  4.3

  103 Reviews

Gartner defines strategic cloud platform services (SCPS) as standardized, automated, public cloud offerings integrating infrastructure services (for example, computing, network and storage), platform services (for example, application, data and value-added services such as AI/ML) and transformation services (resources to help customers adopt cloud-oriented IT delivery models). Although owned by the service provider, infrastructure and platform services may be hosted in providers’ infrastructures or customers’ data centers. Services should be elastically scalable, metered by use and consumable via web-based interfaces and programmable APIs. Transformation programs may be delivered by automated, self-service interfaces, and managed interactions facilitated by account teams/partners.

• Oracle Cloud Infrastructure
  4.4

  364 Reviews

The structured data archiving and application retirement market is identified by an array of technology solutions that manage the life cycle of application-generated data and accommodate corporate and regulatory compliance requirements. Application-generated data is inclusive of databases and related unstructured data. SDA solutions focus on improving the storage efficiency of data generated by on-premises and cloud-based applications and orchestrating the retirement of legacy application data and their infrastructure. The SDA market includes solutions that can be deployed on-premises, and on private and public infrastructure, and includes managed services offerings such as SaaS or PaaS.

• Data Archive Manager (Legacy)
  4.0

  2 Reviews

Supplier risk management solutions are advanced technology platforms designed to facilitate comprehensive supplier risk management activities. These platforms not only aid in the identification and continuous monitoring of potential risks, such as financial instability, geopolitical concerns, and compliance challenges, but also enable a thorough analysis of their holistic impact. Furthermore, they support the coordination of both operational and strategic responses to mitigate these risks effectively. Integral to end-to-end supply chain risk management, supplier risk management aims to assist organizations in mitigating prioritized risks across the entire supply ecosystem — encompassing both physical and digital domains.

• Oracle Supplier Management
  4.1

  8 Reviews

A cost-to-serve analysis creates a solid understanding on where and how costs are incurred through an organization. It is about modeling costs that are different for each customer and product, and ensuring they are allocated fairly. The CTS analysis solution market’s most common use cases are: - More informed product portfolio management - Costing decisions and supply network design - Gain sharing between suppliers and customers - Identification and allocation of costs to suppliers and customers - Improved process and resource efficiency

• Oracle Cloud EPM Profitability and Cost Management
  3.9

  4 Reviews
• Oracle In-Memory Cost Management Cloud
  5.0

  2 Reviews

Gartner defines supply chain planning (SCP) solutions as platforms that provide technological support to enable a company to manage, link, align, collaborate and share its planning data across an extended supply chain. An SCP solution supports planning, ranging from demand planning through detailed supply-side response planning, and from strategic planning to execution-level planning. It is the planning decision repository for a defined end-to-end supply chain. It is also the environment in which end-to-end-integrated supply chain decisions are managed. It establishes a single version of the truth for planning data and decisions, regardless of the underlying execution technology environment.

• Oracle Value Chain Planning (VCP) (Legacy)
  3.8

  8 Reviews
• Oracle Advanced Planning Command Center (APCC) (Legacy)
  4.0

  1 Review
• 1 more product

Talent acquisition (recruiting) suites are used by recruiting teams to manage the job application selection process. Capabilities include an applicant tracking system, which handles the job requisition, job posting, application, and candidate selection workflows, and a combination of candidate relationship management (also known as sourcing or pipelining) and/or employee onboarding modules. Today’s talent acquisition suites offer a variety of functions with an emphasis on automation and AI-enabled capabilities to provide a streamlined, engaging experience for all stakeholders involved in the hiring process, such as recruiters, hiring managers and candidates. Organizations that do their own hiring require a means to engage, select and onboard would-be employees.

• Oracle Talent Management
  4.5

  21 Reviews

Talent analytics tool helps in tracking the performance of HR processes and program investments in conjunction with business performance. Talent analytics tool provides HR professionals and business leaders with a more data-driven approach to managing talent and making informed data based decisions about workforce planning, talent acquisition, development, attrition, and retention. By leveraging data and advanced analytics techniques, organizations can gain a deeper understanding of their people metrics and identify areas for improvement, leading to increased efficiency, productivity, and overall business performance. Talent analytics tool offers data visualization in various forms of data representation for better insights and understanding. Advanced analytics help to predict future outcomes based on historical data and workforce planning helps organizations monitor the workforce and plan for future workforce needs through forecasting and scenario planning. Predominant users include HR managers, recruitment professionals, hiring managers, and Human Resource professionals.

• Oracle Fusion Cloud HCM
  4.7

  5 Reviews

A talent management (TM) suite is an integrated set of modules that supports an organization’s need to plan, attract, develop, reward, engage and retain talent. The modules offer functionality that includes the areas of workforce planning, recruiting and onboarding, performance appraisal, goal management, learning management, competency management, career development, succession and compensation. The functional modules align with the key human capital management (HCM) processes of: • Plan to source • Acquire to onboard • Perform to reward • Assess to develop A boost to demand in the TM suite market has resulted from the delivery of functionality to improve workforce engagement and collaboration. Further, growing demand for greater analytical capabilities and predictive insights to improve decision making in relation to workforce actions has improved the market’s general health.

• Talent Management Cloud
  3.6

  25 Reviews

Trade promotion management (TPM) and trade promotion optimization (TPO) are the processes and technologies that consumer goods manufacturers leverage to plan, manage and execute the activities that require collaborative promotional activity from their retail partners. Collectively, we refer to them as 'trade promotion execution' (TPx). The solutions in the market are currently offered either separately or as part of a combined package, and to date, have largely been used to deliver promotional activity in brick-and-mortar locations.

• Oracle Demantra Forecasting, Demand Management and S&OP
  4.9

  2 Reviews
• Oracle Siebel Consumer Goods
  5.0

  2 Reviews

Gartner defines transportation management systems (TMSs) as software that supports multimodal planning and execution of the physical transport of goods across the supply chain. It allows a shipper to manage varying levels of transportation complexity across multiple transport modes and geographic regions. TMS solutions are utilized by shippers of differing sizes, operational complexity, industries and geographic locations.

• Oracle Transportation Management (OTM)
  4.4

  131 Reviews

A treasury management system is an enterprise software application that automates the process of managing a company's financial operations. It helps companies to manage their financial activities, such as cash flow, assets, and investments, automatically. The reporting functionality offers an overview of the treasury's financial activity and focus areas, while the interface functionality facilitates communication with banking partners, trading platforms, and financial systems. Additionally, the accounting capability can be leveraged for creating journal entries based on financial market activity for the company's ERP general ledger. Treasury departments, finance teams, and other financial professionals are common users of these systems.

• Oracle Cash and Treasury Management
  4.7

  2 Reviews

Gartner defines unified commerce platforms anchored by point of sale (POS) for Tier 1 retailers as composable, experience-led central hubs that leverage real-time data exchange, event-driven MACH (microservices, API-first, cloud-native SaaS, and headless) architecture, and edge computing services to deliver scalable and seamless customer experiences in and across all retail touchpoints. Tier 1 retailers operate many channels, including a significant portfolio of stores, and generate annual retail revenue of at least $3 billion.

• Oracle Retail Xstore Point-of-Service
  3.3

  3 Reviews

Utility customer information systems (CIS) manage internal and customer-facing account operations for utility meter-to-cash processes. CIS handles customer contracts and billing against consumption data and facilitates revenue generation and collections. They support order processing, rate design, billing, payments, credit and collections. CIS includes customer self-service and communication preferences for account management and notifications. Some vendors expand to include advanced customer engagement and product and service offerings on a flexible product platform. Modern CIS is adaptable, offering deployment options from on-premises to full SaaS. CIS is central to revenue management, leveraging metered consumption data against a backdrop of service and product parameters. As utilities digitalize, CIS is evolving to encompass a broader spectrum of services, extending beyond traditional meter-to-cash processes. This expansion, often referred to as “services to cash,” necessitates innovative approaches to meet customer demands, including dynamic pricing and enhanced savings opportunities.

• Utilities Opower Customer Experience
  4.7

  2 Reviews
• Utilities Opower Customer Service
  4.4

  3 Reviews
• 1 more product

Gartner defines a vehicle routing and scheduling (VRS) solution as an application that creates vehicle routes and schedules, considering multiple constraints and service requirements while minimizing transportation fleet costs and mileage. VRS creates repeatable scheduled static routes and/or dynamic routes based on inputs (orders, deliveries and pickups), rules and constraints for meeting objectives. Transportation delivery fleets include both full truckload and last mile. VRS solutions are capable of running both scenario modeling analysis to support fleet sizing, delivery window optimization, long-term planning and tactical optimization for execution of deliveries.

• Oracle Transportation Management Cloud
  4.0

  4 Reviews

A Vendor-Neutral Archive (VNA) is an enterprisewide image management platform and repository of patient-centric medical images and studies, and other unstructured clinical content resulting from care activity. Vendor neutrality is achieved by integrating with all notable PACS and accommodating proprietary vendor and healthcare provider requirements for medical image storage, retrieval, manipulation and viewing. A VNA can increase the healthcare provider’s control and ownership over its medical imaging data, mitigate PACS migration complexity and cost, and decrease the healthcare provider’s dependence on individual PACS vendors.

• CareAware MultiMedia (Legacy)
  4.4

  3 Reviews

Gartner defines a warehouse management system (WMS) as a software application that helps manage and intelligently execute the operations of a warehouse, distribution center (DC) or fulfillment center (FC). WMS operations natively exploit mobile devices along with bar codes and potentially RFID or other scanning/sensing technologies, to form the transactional foundation of warehouse management. This enables efficiencies of directed work activity (optimization) and the delivery of accurate information in near real time. Core WMS capabilities address, among others, the needs to receive, put away, store, count and pick, pack and ship goods. Gartner also includes additional integrated functionality offered by WMS providers beyond core WMS. These extended WMS capabilities can include more advanced capabilities, such as managing labor or optimizing the locating of inventory within a facility.

• Oracle E-Business Suite Warehouse Management
  4.2

  20 Reviews
• Oracle Fusion Cloud Warehouse Management
  4.4

  148 Reviews
• 2 more products

Gartner defines WCM as the process of creating, managing and delivering content to one or more digital channels. This is achieved through the use of specific content management features based on a core repository. WCM tools are used to manage content to be delivered to websites and other digital channels. These tools are used by both IT and marketing/business. They may be procured as commercial products or open-source tools and are typically cloud-based. The functionality of WCM solutions goes beyond the publication of webpages. It also includes: - Content-creation functions, such as assembling content components, pages, websites, microsites and landing pages. - A content repository that organizes different content types and their metadata. - Library services, such as check-in and check-out, versioning and rollback. - Security and roles, and permissions management. - Management features such as layout and templates, menus and navigation, and workflows. - Content and application deployment functions. - Personalization capabilities. - The ability to integrate, via APIs, with adjacent technologies such as digital commerce platforms, CRM, and marketing automation platforms. - Hybrid and headless capabilities for API-driven multiexperience content delivery beyond websites and to other channels — such as mobile apps, progressive web apps (PWAs), single-page applications (SPAs), digital and voice assistants and smart devices.

• Oracle WebCenter Sites
  3.9

  43 Reviews
• Oracle Content Management
  4.8

  32 Reviews

Gartner uses the following market definitions: Web analytics tools — Specialized analytics tools used to understand and improve the digital CX, attract and retain users, and analyze operations and actions taken across responsive websites and mobile apps. Product analytics tools — Tools and processes used to understand the behavior of users across products or services to inform decisions about how to improve the product experience and increase product engagement. Digital experience analytics tools — Tools that provide diagnostic insights into visitor activity and the CX on responsive web and mobile apps, enabled by advanced analytics and machine learning, session replay and heat map technology.

• Oracle Infinity IQ
  3.8

  8 Reviews

A yard management system (YMS) supports the efficient flow of work, equipment and materials through the normally enclosed area outside of a warehouse, distribution center or manufacturing facility (known as the yard). A yard management system (YMS) provides an overview of yard operations and supports the planning, direction, monitoring and control of activities. These include scheduling, moving, parking, inspecting and reassigning trucks, trailers and containers in the yard. YMSs are typically used to oversee the gate/kiosk, the yard itself and the inbound and outbound dock door scheduling activities. YMSs are often sold as extended modules of a warehouse management system (WMS) or as an independent suite, and sometimes as part of a transport management system (TMS). The gate, yard and dock components may be sold independently or as a combined solution.

• Oracle Yard Management
  4.0

  1 Review