Outreach is present in 2 markets with 2 products. Outreach has 181 reviews with an overall average rating of 4.3.
Revenue Intelligence
Gartner defines revenue intelligence as applications that provide sellers and managers with deeper visibility into customer interactions and seller activity. This information forms the basis for enhanced insights into deal progress, guided selling, pipeline analytics and sales forecasting. Predominantly used by B2B sales organizations, revenue intelligence improves seller effectiveness by reducing the burden of CRM data entry and guiding sellers on how to best engage with customers. Revenue intelligence uses AI and advanced analytics to amplify the value of commercial data, accelerate sales cycles and increase success rates at all stages of the revenue process. Revenue organizations sometimes find that traditional sales force automation (SFA) implementations require their sellers to invest too much time on data management and don’t provide enough insight to sellers and managers to materially boost productivity. Revenue intelligence offers capabilities that address these two challenges. Revenue intelligence applications can reduce the time sellers spend on data management by: Automatically identifying customer interactions, including emails, meetings, chats and web calls Associating these interactions with the appropriate account, contact, lead or opportunity in SFA Logging the interactions on the seller’s behalf. Some revenue intelligence applications also offer conversation intelligence to capture and analyze these interactions and provide insights on deal progress or seller performance. Revenue intelligence can boost seller productivity by providing AI-guided selling based on account characteristics and interaction history at the opportunity level. Many revenue intelligence applications offer a seller action queue that reduces the burden of daily planning and task prioritization. These applications also improve manager productivity: Insights from activity history and conversation intelligence make it easier for managers to navigate large volumes of data to coach sellers and submit accurate forecasts.
Outreach has 1 product in Revenue Intelligence market
Sales Engagement Applications
Sales engagement applications (SEAs) streamline how sellers execute sales activities and deal workflows at scale. They optimize seller productivity by combining three key capabilities into a single interface: multichannel engagement (e.g., email, voice, SMS, video, social media), outbound workflow execution and time-saving AI/automation. Sellers rely on SEAs to streamline guidance into whom to engage and when, and what messaging to use, while capturing sales activities back into sales force automation (SFA) platforms.
Outreach has 1 product in Sales Engagement Applications market