Gartner defines desktop as a service (DaaS) as the provision of virtual desktops by public cloud or other service providers. DaaS provides desktop or application end-user experiences from virtual machines (VMs) accessed using a remote display protocol. DaaS vendors incorporate a fully managed control plane service into their offerings, which facilitates user connections and provides a management interface. DaaS can be delivered preconfigured as a service. Alternatively, it can be delivered as a platform, in which case the client is responsible for assembly, configuration and management. DaaS is charged through subscription- or usage-based payment structures.
Remote Desktop Software allows secure access and control of remote devices across multiple platforms. The software provides the same level of access as being physically present to manage and control the resources of the remote device. The software offers secure transfer of files in a live or unattended support session. The Remote Desktop software is generally used by the IT professionals performing maintenance and support personnel assisting end-users.
Server virtualization includes a range of technologies that abstract an underlying infrastructure layer (networking, storage and compute [including memory]). In doing so, it improves hardware utilization, workload portability, automation and availability. Server virtualization is most often associated with hypervisor-based server workloads running in data center environments on industry-standard servers. In reality, server virtualization incorporates multiple technologies, spans locations from public cloud to edge, and supports initiatives for both cloud-native transformation and infrastructure modernization. It includes hardware-, cloud- and software-based technologies.