Gartner defines the data center outsourcing (DCO) services market as a comprehensive suite of services that support deployment, consolidation, optimization, modernization and managed services. These services primarily cater to data centers, private clouds, edge computing, ERP hosting, mainframes or legacy systems, midrange systems, infrastructure modernization, network and security. Organizations with such environments engage with DCO service providers to enhance efficiency, improve agility, optimize costs, strengthen security — physical, data and cyber — and realize substantial modernization benefits. Data center outsourcing refers to the strategic decision by organizations to delegate data center operations to a third-party service provider. Adopting this approach assists organizations with prioritizing their core business activities while capitalizing on the advanced technologies, operational expertise, best-in-class performance metrics and cost-efficiencies offered by vendors, compared to insourced best efforts.
Gartner defines public cloud IT transformation services (PCITS) as services designed to deliver transformational outcomes via the utilization of cloud-native professional and managed services. It includes migration, modernization, optimization and the building of new, transformational solutions on public hyperscale cloud infrastructure and platform services. Organizations seeking to use public clouds such as Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, Oracle Cloud Infrastructure (OCI) and similar platforms engage with providers in this market to realize the greatest transformational benefits. PCITS transforms client applications, workloads and data to the public cloud to achieve their clients’ business outcomes. It promotes use of cloud-native tools, AI/generative AI (GenAI)/data and analytics (D&A) and manages IT operations in the public cloud. It employs globally consistent cloud management, optimization and modernization to continuously manage reliability, scalability, interoperability and more.