Gartner defines the market of communications service provider (CSP) 5G RAN infrastructure solutions as consisting of hardware and software components that support CSPs in providing connectivity services. Such services include mobile broadband, fixed wireless access and voice communication over a 5G network. Gartner considers 5G to be a foundational technology, implemented to evolve a CSP’s services, including in the consumer and enterprise business sectors. This CSP 5G RAN infrastructure market encompasses CSPs’ deployment of RAN solutions for public 5G. 5G RAN infrastructure solutions mainly support CSPs in upgrading their existing 4G RAN infrastructure, while providing an enhanced user experience and keeping costs under control. For instance, the introduction of 5G massive multiple input, multiple output (MIMO) and dynamic spectrum sharing between 4G and 5G can improve user throughput and rapidly expand 5G coverage. These solutions not only enhance network quality, but also serve as part of the 5G platforms addressing challenges faced by enterprises.
Gartner defines the Contact Center Infrastructure market as equipment, software and services that enable organizations to manage multichannel self-service and assisted service customer interactions holistically from a customer experience and an employee engagement perspective. CCI solutions are dedicated to supporting a single customer enterprise or tenant on each instance of the system, even if that customer or tenant supports multiple contact center operations on that dedicated instance. CCI solutions can be deployed on the customer’s premises or can be hosted and managed in a third-party data center or private cloud.
Gartner defines an endpoint management tool as a platform or tool that provides configuration management, patching and deployment of operating systems and applications for computers or mobile devices. Endpoint management tools are used to provide management capabilities for endpoint devices of various operating systems. These tools help maintain cybersecurity hygiene and enable end-user computing operations and automation by facilitating operating system and application deployment, patching and configuration management.
Gartner defines the enterprise wired and wireless LAN infrastructure market as the hardware and software that enables local connectivity for users and devices. The infrastructure components include enterprise-class wired switches and wireless access points, and the management software that secures, manages, tests, optimizes and automates the network. Organizations across vertical markets rely on enterprise wired and wireless network infrastructures to connect and transmit data for both fixed and mobile devices, enabling end users to access applications that are located either on-site, in remote private or public destinations. In addition to end-user connectivity, these infrastructures offer capabilities for diverse market needs, including: 1. Discovery, identification, security, management and segmentation of Internet of Things (IoT) and operational technology (OT) devices. 2. Design and planning for network infrastructure requirements. 3. Implement zero-touch provisioning for deployment and configuration of the network infrastructure devices. 4. Offer support, testing and maintenance for network infrastructure components. 5. Establish a resilient infrastructure to withstand disruptions and provide continuous operations. 6. Implement robust security measures to safeguard the network infrastructure. 7. Scalability and flexibility for efficient management and control plane communication processes. 8. Provides a no-touch or low-touch environment for operations on Day 2
Reviews for 'IT Infrastructure and Operations Management - Others'
Gartner defines public cloud IT transformation services (PCITS) as services designed to deliver transformational outcomes via the utilization of cloud-native professional and managed services. It includes migration, modernization and the building of new transformational solutions on public hyperscale cloud infrastructure and platform services. Organizations seeking to use public clouds such as Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, Oracle Cloud Infrastructure (OCI) and similar platforms engage with providers in this market to realize the greatest transformational benefits. PCITS transforms client applications, workloads and data to the public cloud to achieve their clients’ business outcomes. It makes primary use of cloud-native tools and manages IT operations in the public cloud. It encapsulates cloud management, optimization and modernization to continuously manage reliability, scalability, interoperability and more.
Reviews for 'Security Solutions - Others'
Gartner defines strategic cloud platform services (SCPS) as standardized, automated, public cloud offerings integrating infrastructure services (e.g., computing, network and storage), platform services (e.g., application, data and value-added services such as AI/ML) and transformation services (resources to help customers adopt cloud-oriented IT delivery models). Although owned by the service provider, infrastructure and platform services may be hosted in providers’ infrastructures or customers’ data centers. Services should be elastically scalable, metered by use, and consumable via web-based interfaces and programmable APIs. Transformation programs may be delivered by automated, self-service interfaces, and managed interactions facilitated by account teams/partners.