Crisis/Emergency Management Solutions help organizations consistently orchestrate and manage the data, resources, expenditures, communications and tasks used for response, recovery and restoration activities during and after a crisis. C/EMP solutions are also used to analyze the changing conditions during a crisis to ensure situational awareness as well as to ensure crisis/emergency management (C/EM) procedures are in compliance with government emergency management standards. Historically, C/EMP solutions have been used by government agencies, utilities and transportation organizations to manage the large public safety impacts of a crisis. However, other industries, including financial services and HDOs, are starting to use C/EMP solutions to demonstrate command and control across a mix of internal and external stakeholders during crisis events, as well as to align with national emergency/incident response management frameworks
IT Resilience Orchestration (ITRO) solutions are chiefly aimed at helping to improve the reliability, speed and granularity of workload recovery due to unplanned outages by automating disaster recovery (DR) processes while lowering costs of DR exercising and DR operations staff. Gartner’s ITRO definition focuses on tools that support a majority of these capabilities: • Automated failover, failback and availability/continuity management • Replication and orchestration • Discovery, dependency mapping and workload analysis • DR management and run book creation • Reporting and validation of recovery capability