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service-express
4.7
217 Reviews (All time)
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Browse Service Express Reviews

Service Express is present in 2 markets with 2 products. Service Express has 217 reviews with an overall average rating of 4.7.

Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide (Transitioning to Data Center Outsourcing Services)

DCO/HIMS is composed of the following Data center outsourcing services: Managed services for traditional data center (DC) environments: Mainframe managed services ERP hosting managed services Managed servers and network equipment Managed services for hosted and private cloud infrastructure Managed services for public cloud and edge environments: Hybrid infrastructure managed services Data center consolidation and transformation services Cloud migration services This complex set of data center capabilities and services is increasingly based on managed virtual private cloud services plus hyperscale public cloud services. It is managed via a mix of remote infrastructure management (RIM) services leveraging traditional tools, cloud management platforms (CMPs), and intelligent automation and/or hyperautomation.

Service Express has 1 product in Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide (Transitioning to Data Center Outsourcing Services) market
  • Service Express Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide
    4.0
    2 Reviews

Data Center and Network Third-Party Hardware Maintenance

Hardware (HW) maintenance contracts for data center and network equipment may cover hardware replacement, on-site field engineering, technical support and proactive monitoring. The focus of this market is on the independent, third-party market for data center and network maintenance. This is maintenance provided independently from the OEMs, often referred to as 'TPM' (third-party maintenance), 'unauthorized maintenance' or 'alternative maintenance.' A hybrid maintenance strategy — using OEM-authorized and OEM-independent maintenance — is becoming more common in the hardware support market, with a thriving ecosystem of independent support providers for server, storage and networking equipment. End-user customers are selectively using TPMs to cost-effectively extend the life of IT assets, control OEM-forced upgrades, and save money.

Service Express has 1 product in Data Center and Network Third-Party Hardware Maintenance market
  • Service Express Data Center and Network Third-Party Hardware Maintenance services
    4.7
    215 Reviews
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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