Analytics and business intelligence platforms — enabled by IT and augmented by AI — empower users to model, analyze and share data. Analytics and business intelligence (ABI) platforms enable organizations to understand their data. For example, what are the dimensions of their data — such as product, customer, time, and geography? People need to be able to ask questions about their data (e.g., which customers are likely to churn? Which salespeople are not reaching their quotas?). They need to be able to create measures from their data, such as on-time delivery, accidents in the workplace and customer or employee satisfaction. Organizations need to blend modeled and nonmodeled data to create new data pipelines that can be explored to find anomalies and other insights. ABI platforms make all of this possible.
Financial corporate performance management (FCPM) solutions support the office of finance's accounting processes toward the financial close, as well as targeting improvements in management reporting and analysis and external financial reporting and disclosure. FCPM also includes components of EFCA capabilities and financial consolidation capabilities. These applications ultimately help CFOs and other business leaders to gain a clear picture of their financial and organizational performance by ensuring the accuracy of the consolidation for operational and financial information that forms the basis for business decisions. This market covers solutions available as on-premise only options.
ITFM market consists of both tool vendors that sell and implement ITFM tools and service providers that custom-build ITFM capabilities or implement and support solutions from tool vendors.