A Warehouse Labor Management System (WLMS) is a purpose-built solution that enhances the efficiency and productivity of warehouse operations by systematically managing and optimizing workforce performance. It achieves this by enabling precise labor planning, establishing flexible labor standards tailored to operational conditions, and providing real-time visibility into individual and team performance. WLMS supports continuous improvement by identifying performance gaps and streamlining workflows, while also incorporating incentive management mechanisms to drive employee motivation and accountability. Through these integrated capabilities, WLMS ensures that warehouse labor is utilized effectively, consistently meets performance expectations, and contributes to overall operational excellence.
Gartner defines a warehouse management system (WMS) as a software application that helps manage and intelligently execute the operations of a warehouse, distribution center (DC) or fulfillment center (FC). WMS operations natively exploit mobile devices along with bar codes and potentially RFID or other scanning/sensing technologies, to form the transactional foundation of warehouse management. This enables efficiencies of directed work activity (optimization) and the delivery of accurate information in near real time. Core WMS capabilities address, among others, the needs to receive, put away, store, count and pick, pack and ship goods. Gartner also includes additional integrated functionality offered by WMS providers beyond core WMS. These extended WMS capabilities can include more advanced capabilities, such as managing labor or optimizing the locating of inventory within a facility.