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Spekit is present in 1 market with 1 product. Spekit has 1 review with an overall average rating of 4.

Digital Adoption Platforms

Gartner defines a digital adoption platform (DAP) as one that overlays internal applications (e.g., CRM, HR, ERP) and customer-facing applications and portals with in-application guided learning, simulations, analytics, hinting and nudging for users to drive adoption, proficiency and engagement. It also supports digital transformation by streamlining and accelerating how employees or customers learn and engage with technologies. It provides consistent experiences that help users complete work efficiently across multiple applications. It uses analytics that drive actionable insights to improve experience and streamline work, boosting the application’s ROI. Digital adoption platforms are used to help organizations decrease digital friction for employees and increase technology adoption, engagement and proficiency. They are also used externally to help customers adopt and engage with their software or portal. Example use cases for providing contextualized help include: Onboarding; Organizational change management including business process, application UI and new application features; Complicated tasks; Infrequent tasks; New feature adoption; Knowledge management links that provide additional information to aid in completing a step in a process.

Spekit has 1 product in Digital Adoption Platforms market