Stefanini is present in 3 markets with 3 products. Stefanini has 112 reviews with an overall average rating of 4.4.
Enterprise Conversational AI Platforms
Gartner defines the enterprise conversational AI platform market as the market for software platforms used to build, orchestrate and maintain multiple use cases and modalities of conversational automation. The enterprise conversational AI platform consists of: A capability layer providing runtime capabilities that include: Natural language understanding (NLU), Dialogue management, Channel integration, Back-end integration, Access control for platform users, Life cycle management; A tooling layer geared toward business users that includes: A no-code environment for building and maintaining, applications, Analytic tools for understanding dialogue flows, NLU intent and entity tuning tools, A/B flow testing tools.
Stefanini has 1 product in Enterprise Conversational AI Platforms market
Outsourced Digital Workplace Services
Gartner defines the outsourced digital workplace services market as the capabilities required of a provider to deliver consulting, implementation, or support services to end users of technology who utilize end-user devices or applications to conduct business. Services offered in the outsourced digital workplace services (ODWS) market include integrated and ubiquitous digital workplace (DW) services to employees to increase their engagement, productivity and digital dexterity in support of the organization’s digital business strategy.
Stefanini has 1 product in Outsourced Digital Workplace Services market
Service Integration and Management Services
SIAM refers to the provision of technology consulting, project implementation and operational management services related to overseeing service delivery of multiple internal and external IT and business process service providers. The goal is to achieve seamless end-to-end service outcomes with a single point of accountability in a multisourced IT services environment or ecosystem. SIAM is typically a function needed in multisourced infrastructure and application outsourcing initiatives with applicability in business process outsourcing (BPO) with the ability to integrate other business function deals. In addition, the definition includes the management of cloud service providers in the hybrid IT environment. We have provided more details in the Market Analysis section on specific services delivered for each category of related offerings.
Stefanini has 1 product in Service Integration and Management Services market