STL is present in 4 markets with 4 products. STL has 16 reviews with an overall average rating of 4.3.
CSP Customer Management and Experience Solutions (Transitioning to CSP AI-Enabled Customer Experience and Journey Operations)
Gartner defines communications service provider (CSP) customer management and experience (CM&X) solutions as commercial off-the-shelf software solutions that address all customer-facing operational requirements of CSPs. These include managing customer channels, customer information, incidents, products, pricing, quotes and offers, orders, customer care and partner relationships. CM&X solutions are part of business support system (BSS) solutions for CSPs and often work together with revenue management and monetization solutions as part of a complete BSS stack. Delivery options may include license and SaaS-based models.
STL has 1 product in CSP Customer Management and Experience Solutions (Transitioning to CSP AI-Enabled Customer Experience and Journey Operations) market
Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
Gartner defines the enterprise wired and wireless LAN market as the infrastructure that enables secure connectivity across enterprise locations. This encompasses the hardware, software, and management capabilities required to deliver physical and logical network connectivity, enforce zero-trust security principles, and automate operations across campus, branch, and remote environments, including operational technology (OT) domains. Enterprise wired and wireless LAN infrastructures solve the operational complexity of delivering secure, scalable connectivity across distributed enterprise environments. As organizations expand across campus, branch, remote, and operational technology domains, traditional network deployment and management approaches become too resource-intensive and inconsistent to meet business demands. The offered capabilities address the business problem of fragmented network operations by unifying life cycle management (that is, provisioning, monitoring, policy enforcement, and incident response) into a single, software-driven system. This reduces manual effort, shortens resolution times, and improves compliance with governance and security requirements. While hardware remains foundational, it is the infrastructure operations software (that is, automation, telemetry, and policy orchestration) that delivers the operational and business value enterprises seek. Tangible outcomes include faster site turn-up, proactive issue detection and remediation, consistent user experience, and alignment of network operations with enterprise workflows through IT service management (ITSM) integration. Organizations also gain flexibility through cloud, on-premises, hybrid, and network as a service (NaaS) consumption models, enabling them to scale operations efficiently while maintaining control over data and performance.
STL has 1 product in Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN) market
Finance
Finance refers to the products and services that support the planning, management, analysis, and optimization of financial operations across enterprises and financial institutions. This category includes markets that support core accounting, financial planning, treasury, tax, audit, compliance, investment management, and digital banking—enabling organizations to maintain financial integrity and ensure regulatory compliance.
STL has 1 product in Finance market
Unified Communications as a Service
Gartner defines unified communications as a service (UCaaS) as a multitenant, subscription-based service that is cloud-delivered. It provides business telephony features; public switched telephone network (PSTN) connectivity that enables inbound and/or outbound external calling; and collaboration features, such as messaging and meetings. UCaaS services can be consumed by end users with traditional handsets, desktop clients, web clients, meeting room systems and mobile apps. UCaaS is used by organizations to securely communicate and collaborate — both internally and externally. It includes telephony, messaging and meetings. UCaaS providers may offer variations of each of the three core modes of communication and also offer a range of cloud contact center functionalities, either self-developed or through integration/partnerships with cloud contact center specialists. Gartner’s definition of meetings for the UCaaS market mostly focuses on the capabilities for internal collaboration, work from home and external presentation meeting use cases. Other specialized use cases — such as webinar, remote support, distance learning and training — are often available from UCaaS offerings, but are not mandatory for inclusion in this research. These use cases are part of a separate market defined by Gartner (the meeting solutions market).
STL has 1 product in Unified Communications as a Service market