SymphonyAI is present in 3 markets with 3 products. SymphonyAI has 1073 reviews with an overall average rating of 4.5.
IT Service Management Platforms
Gartner defines IT service management (ITSM) platforms as software that offers workflow management that enables organizations to design, automate, plan, manage, report on and deliver integrated IT services and related digital experiences. Supported practices include request, incident, problem, change, knowledge and configuration management, and case management, as well as interfaces for non-IT business needs. ITSM platforms are typically acquired as SaaS; however, they are also sold as on-premises deployments. I&O leaders select these solutions to be consumed by service desks and service operations, and are identifying opportunities for business workflows in other IT-adjacent departments.
SymphonyAI has 1 product in IT Service Management Platforms market
Manufacturing Execution Systems
Gartner defines manufacturing execution systems (MES) as a specialist class of production-oriented software that manages, monitors and synchronizes the execution of real-time physical processes involved in transforming raw materials into intermediate and/or finished goods. These systems coordinate this execution of work orders with production scheduling and enterprise-level systems like ERP and product life cycle management (PLM). MES applications also provide feedback on process performance, and support component and material-level traceability, genealogy and integration with process history, where required.
SymphonyAI has 1 product in Manufacturing Execution Systems market
Software Asset Management Tools
Software asset management (SAM) tools are solutions that provide automation to support tasks required to produce and maintain compliance with independent software vendor (ISV) license use rights, while improving an organization’s ability to proactively identify and optimize software risk and spend. SAM tools provide in-depth software asset analysis through: - Conducting discovery - Analyzing software license entitlements - Automating the collection of software consumption data - Establishing ISV effective license position (ELP) - Governing software assets - Optimizing software value delivery - Sharing information with other tools and stakeholders
SymphonyAI has 1 product in Software Asset Management Tools market