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tata-consultancy-services-tcs
4.4
936 Reviews (All time)
Review weighting
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Browse Tata Consultancy Services (TCS) Reviews

Tata Consultancy Services (TCS) is present in 35 markets with 38 products. Tata Consultancy Services (TCS) has 936 reviews with an overall average rating of 4.4.

Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)

“Application testing services” is a comprehensive term for the verification and validation services that support quality control and quality assurance (QA) of clients’ applications. Verification assesses whether a product/application or service complies with regulations, requirements, specifications or enforced constraints. Validation typically involves engagement with external customers to confirm suitability and acceptance. Infrastructure testing services, mobile device testing and software testing tools created for the market by independent software vendors (ISVs) are not included in this definition.

Tata Consultancy Services (TCS) has 1 product in Application Testing Services, Worldwide (Transitioning to Quality Engineering Services) market
  • TCS Assurance Services
    4.7
    7 Reviews

Business-Outcome-Driven Enterprise Architecture Consulting (Retired)

This market focuses on EA consulting services that help clients deliver business-outcome-driven EA. EA consultancies are professional services providers that have a primary focus (that is, skills, investments, revenue and service offerings) on providing organizations with the tactical and strategic services to help them to define, develop and execute their EA initiatives. Business-outcome-driven EA is a practical approach to supporting EA that focuses on delivering business and IT leaders with signature-ready and actionable recommendations for adjusting policies and projects to achieve target business outcomes, based on the business direction and relevant business disruptions. (Retired as of Oct-01-2025).

Tata Consultancy Services (TCS) has 1 product in Business-Outcome-Driven Enterprise Architecture Consulting (Retired) market
  • TCS Business-Outcome-Driven Enterprise Architecture Consulting Services
    5.0
    1 Review

CRM and Customer Experience Implementation Services (Transitioning to Digital Experience Services)

Gartner defines the customer relationship management (CRM) and customer experience (CX) implementation service market as project-based services to help clients develop a CX strategy and transform a customer relationship with consulting expertise. Providers in this market design, build, integrate and deploy process change and technology solutions that improve interactions between organizations and their customers. These services are specific to improving clients’ sales, customer service and marketing operations, and they focus on interactions with customers, including commerce transaction enablement.

Tata Consultancy Services (TCS) has 1 product in CRM and Customer Experience Implementation Services (Transitioning to Digital Experience Services) market
  • TCS CRM and Customer Experience Implementation Services
    4.2
    17 Reviews

CSP Customer Management and Experience Solutions

Gartner defines communications service provider (CSP) customer management and experience (CM&X) solutions as commercial off-the-shelf software solutions that address all customer-facing operational requirements of CSPs. These include managing customer channels, customer information, incidents, products, pricing, quotes and offers, orders, customer care and partner relationships. CM&X solutions are part of business support system (BSS) solutions for CSPs and often work together with revenue management and monetization solutions as part of a complete BSS stack. Delivery options may include license and SaaS-based models.

Tata Consultancy Services (TCS) has 1 product in CSP Customer Management and Experience Solutions market
  • TCS HOBS
    4.2
    32 Reviews

Cloud ERP Services

Gartner defines cloud ERP services as services provided by third-party systems integrators to assess needs, implement solutions and evolve platforms that are transforming their back-office systems via the implementation of cloud-based ERP solutions. A cloud ERP solution is a set of applications (SaaS) that are sold/marketed as integrated products to support organizations. These integrated products include financial management (FM) functionality, human capital management (HCM), supply chain management (SCM) and other administrative ERP functionality.

Tata Consultancy Services (TCS) has 1 product in Cloud ERP Services market
  • TCS Cloud ERP Services
    4.5
    70 Reviews

Code Modernization Tools

Code modernization tools help organizations transform legacy applications from outdated codebases, obsolete architectures, and aging platforms into modern, high-performing, and scalable systems. These tools typically offer a comprehensive suite of capabilities, including automated code analysis and refactoring, migration to contemporary programming languages and frameworks, decomposition of monolithic systems into microservices, containerization, and seamless integration with cloud-native environments. By automating complex and time-consuming modernization tasks, these tools significantly reduce technical debt, enhance application security, improve maintainability, and accelerate digital transformation initiatives. They are especially valuable in enabling organizations to align legacy systems with current business needs, regulatory standards, and evolving technology landscapes. Key customers include large enterprises in sectors such as banking, healthcare, government, telecommunications, and manufacturing, where legacy systems are mission-critical and modernization is a strategic imperative.

Tata Consultancy Services (TCS) has 1 product in Code Modernization Tools market
  • TCS MasterCraft
    4.5
    32 Reviews

Configure, Price and Quote Applications

Gartner defines configure, price and quote (CPQ) applications as software that enables sales organizations to automate and optimize the creation of quotes and capture of orders. A CPQ application is a sales tool that captures the new goods and services a customer wants to buy or the changes a customer wants to make to existing goods and services. While generally focused on assisted sales channels, CPQ capabilities such as product configuration and pricing must be shared with the self-service commerce channel. The new purchases and changes must be priced, and a binding contract must be formed with the customer before sending an order to downstream fulfillment systems.

Tata Consultancy Services (TCS) has 1 product in Configure, Price and Quote Applications market
  • TCS HOBS
    4.0
    3 Reviews

Core Banking Systems

Gartner defines a core banking system (CBS) as the financial institution’s back‐office software that performs real-time or end-of-day processing for deposits and loans. Apart from advancing the processing dates, representative capabilities include transaction posting, interest accrual/payment, service charge calculation and cash management (zero balance, target balance). CBSs provide deposit and loan product servicing with interfaces to other applications, such as customer-facing channels, general ledger systems and reporting tools. CBSs can be deployed on the bank’s premises or run from the cloud or any hosted environment. Bank employees and customers either directly or indirectly use the bank’s CBS. The CBSs of a financial institution’s back‐office software perform either real-time or end-of-day processing for deposits and loans. Apart from advancing the processing dates, representative capabilities include transaction posting, interest accrual and posting, service charge calculation and cash management (zero balance, target balance). All these processes and steps imply a business model based on conventional banking principles that imply interest accrual on accounts and profitability from any lending practice. Therefore, CBSs, by definition, implicitly exclude Islamic CBSs that, to the contrary, use Islamic financial tools to back Shariah-compliant business models that require different mechanisms to produce profits.

Tata Consultancy Services (TCS) has 1 product in Core Banking Systems market
  • TCS BaNCS
    4.3
    57 Reviews

Custom Software Development Services

Gartner defines custom software development (CSD) services as the professional services engaged by organizations to design, build, modernize or iterate custom applications and software products to meet their unique business needs. CSD services entail gathering business requirements and coding applications from inception, building applications on a platform as a service (PaaS), or assembling applications from existing web services or other reusable pieces of code. Services marketed as “software product engineering” or “digital product development” likely fall under the CSD services category as defined by Gartner. These solutions are typically not available as commercial off-the-shelf (COTS) products and require custom development.

Tata Consultancy Services (TCS) has 1 product in Custom Software Development Services market
  • TCS Custom Software Development Services
    4.6
    11 Reviews

Customer Relationship Management

Customer Relationship Management (CRM) refers to products and services that enable organizations to manage, analyze, and enhance customer interactions. This category includes markets that support functions such as customer engagement, service delivery, experience personalization, and operational efficiency - aimed at improving customer satisfaction, loyalty, and business outcomes.

Tata Consultancy Services (TCS) has 2 products in Customer Relationship Management market
  • TCS Microsoft Dynamics Application Services, Worldwide
    5.0
    1 Review
  • TCS Salesforce Application Services, Worldwide
    4.0
    2 Reviews

Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide (Transitioning to Data Center Outsourcing Services)

DCO/HIMS is composed of the following Data center outsourcing services: Managed services for traditional data center (DC) environments: Mainframe managed services ERP hosting managed services Managed servers and network equipment Managed services for hosted and private cloud infrastructure Managed services for public cloud and edge environments: Hybrid infrastructure managed services Data center consolidation and transformation services Cloud migration services This complex set of data center capabilities and services is increasingly based on managed virtual private cloud services plus hyperscale public cloud services. It is managed via a mix of remote infrastructure management (RIM) services leveraging traditional tools, cloud management platforms (CMPs), and intelligent automation and/or hyperautomation.

Tata Consultancy Services (TCS) has 1 product in Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide (Transitioning to Data Center Outsourcing Services) market
  • TCS Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide
    4.5
    114 Reviews

Data and Analytics Service Providers

Gartner defines the market for data and analytics (D&A) services as consulting and system integration (C&SI) and managed services. These services manage data for all uses (operational and analytical), and analyze data to drive business processes and improve business outcomes through more effective decision making. The core capabilities for vendor solutions in the D&A services market include: D&A strategy and operating model design Data management Analytics and business intelligence (ABI) Data science and machine learning D&A governance Program management Enterprise metadata

Tata Consultancy Services (TCS) has 1 product in Data and Analytics Service Providers market
  • Tata Consultancy Services Data and Analytics Services
    4.6
    78 Reviews

Digital Experience Services

Gartner defines digital experience (DX) services as those services that design, deliver and optimize digital experiences across customer, employee and citizen journeys using technology solutions. The services involve design, solution implementation, content management services, marketing services and ongoing operations. The digital experience solution is delivered through a combination of technologies and services working together to deliver the desired experience outcomes. Digital experience services are focused on creating the optimal user experience, to better sell to, market to, inform and manage the target user (customer, partner, citizen or employee). The services include advisory on what the experience should be, implementation services to create the experience, and operational services to evolve and manage the ongoing experience. These services are not just technical services, but also include creative, content and marketing operations, historically served by digital marketing agencies but now offered by a range of providers, including consulting firms, systems integrators (SIs) and agencies.

Tata Consultancy Services (TCS) has 1 product in Digital Experience Services market
  • TCS Digital Experience Services
    4.9
    9 Reviews

Enterprise Agile Planning Tools

Gartner defines enterprise agile planning (EAP) tools as products that enable organizations to scale their agile practices to support a holistic enterprise view. These tools act as a hub for defining, planning, managing and deploying work. They also serve as an information hub for the disparate islands of metrics from the full life cycle. Just as agile is an evolution of development methodologies, EAP tools are an evolution of project-/team-centric tools. They support a business-outcome-driven approach to managing the full life cycle of agile product delivery at scale.

Tata Consultancy Services (TCS) has 1 product in Enterprise Agile Planning Tools market
  • Jile
    4.5
    25 Reviews

Enterprise IT Sustainability Services

Enterprise IT sustainability services help customer organizations achieve their environmental, social and governance (ESG) goals. Currently, these services’ focus is restricted to a few areas, including environmental impact, waste management, and diversity, equity and inclusion (DEI). Enterprise IT sustainability services are generally used to help execute, and to complement, enterprises’ sustainability-related roadmaps. Enterprises want these services to be compliant with all applicable regulations, aligned with their sustainability goals, and helpful for fulfilling their sustainability agendas. These services have become essential technological enablers of enterprises’ efforts to overcome sustainability challenges. Their capabilities help enterprises achieve ESG targets and the larger Sustainable Development Goals proposed by the United Nations.

Tata Consultancy Services (TCS) has 1 product in Enterprise IT Sustainability Services market
  • TCS Enterprise IT Sustainability Services
    4.0
    1 Review

Finance and Accounting Business Process Outsourcing

Gartner defines finance and accounting (F&A) business process outsourcing (BPO) as the use of third-party outsourcing service providers to handle transactional finance processes such as purchase-to-pay, order-to-cash and record-to-report. BPO service providers remotely connect to clients’ systems to carry out these operations. BPO service providers can also offer proprietary or partnered process automation solutions to enhance transactional processing efficiency. F&A BPO services are typically delivered from global delivery centers.

Tata Consultancy Services (TCS) has 1 product in Finance and Accounting Business Process Outsourcing market
  • TCS Finance and Accounting Business Process Outsourcing Services
    4.2
    42 Reviews

Generative AI Consulting and Implementation Services

Generative artificial intelligence consulting and implementation services are a subset of AI services offered by external service providers. They help enterprises extend or design, build and implement custom generative-AI-based solutions enabling business outcomes. Enterprises may require these services where they have gaps in skills, experience or technology, and expect faster, more secure and effective generative AI deployment and enablement. Generative AI consulting and implementation services help organizations plan and deploy generative AI capabilities. They bridge gaps in skills, experience and technology on the path to generative AI business value. Clients who use generative AI services expect outcomes such as more security, effectiveness, efficiency and faster time to market. Enterprises can improve value realization of generative AI by leveraging specialized skills and capabilities offered by service providers. Enterprises will be able to go beyond the embedded generative AI capabilities offered in software packages and solve their niche use cases through generative AI solutions delivered by generative AI services.

Tata Consultancy Services (TCS) has 1 product in Generative AI Consulting and Implementation Services market
  • TCS Generative AI Consulting and Implementation Services
    4.0
    1 Review

IAM Professional Services, Worldwide

Identity and access management (IAM) professional services firms deliver specific system integration, consulting (such as IAM strategy and program management) and managed services for customers seeking to select, install, configure, customize and operate IAM products and services.

Tata Consultancy Services (TCS) has 1 product in IAM Professional Services, Worldwide market
  • TCS IAM Professional Services
    4.3
    3 Reviews

IT Services for Communications Service Providers, Worldwide

Gartner defines IT Services for Communication Service Providers (ITS-CSP) as multivendor IT services CSPs buy to: ■ Enable solutions to their customers, particularly enterprises ■ Transform their customer, partner, workforce, service or infrastructure management IT must deliver a cloud-first, agile, automation- and intelligence-based “digital factory” that can support broader corporate goals of product diversification, innovation, revenue growth and improved digital customer journeys. Geopolitical issues, ecosystems, transparency, trust and security are mission-critical in the uncertain world and add to the factors affecting CSPs’ competitiveness. Communications service providers want to buy and understand business outcomes over technology. They want their IT service partners to have a personal investment. CIOs in large CSPs would like to work with a smaller number of more strategic IT service partners. At the same time, business unit leaders also want to speed up their initiatives, creating possibilities for IT service providers. CSPs want help with revenue growth from enterprises, including joint go-to-market and new digital technology capabilities from IT service providers. Communications service providers expect cost-efficiency from automation, from IT enabling their networks and from using more cloud-delivered software capability. All this is underpinned by the CSP’s desire to run data-focused businesses, including digital key performance indicators (KPIs).

Tata Consultancy Services (TCS) has 1 product in IT Services for Communications Service Providers, Worldwide market
  • Tata Consultancy Services (TCS) IT Services for Communications Service Providers, Worldwide
    4.7
    37 Reviews

Life Insurance Policy Administration Systems, Europe

Gartner's view of the market is focused on transformational technologies or approaches delivering on the future needs of end-users. It is not focused on the market as it is today. Gartner defines the Life Insurance Policy Administration Systems market as the purchase of Policy Administration Systems (PAS) that enable life insurers or pension providers to manage the entire life cycle of life insurance policies or pension products. In this research, we will use the term 'life insurance policy administration systems' to cover life insurance and pension products. Some of these systems will focus on specific insurance segments only, such as individual life or group pensions, while others are capable of managing different lines of business (LOBs).

Tata Consultancy Services (TCS) has 1 product in Life Insurance Policy Administration Systems, Europe market
  • TCS BaNCS
    2.8
    4 Reviews

Life Policy Administration Systems, Americas

life insurance policy administration system (PAS) is a software that enables insurers to manage a range of group or individual life, annuity and pension products. A PAS supports the entire life insurance value chain, from product and business configuration through new business processing, policy issuance, ongoing policy administration and claims. A life insurance PAS consists of a set of core and noncore components. Depending on the vendor, PAS core and noncore modules can be purchased or implemented separately or as a suite of tightly coupled modules. Depending on the PAS’s architecture, integration methods and flexibility will vary — for example, monolithic applications versus API-enabled service-oriented architecture (SOA). In addition, a PAS integrates with other information systems, such as general ledgers, CRM, payment gateways, data lakes and third-party data sources. Insurance CIOs must determine if a vendor’s solution architecture is compatible with the insurance company’s technology strategy.

Tata Consultancy Services (TCS) has 1 product in Life Policy Administration Systems, Americas market
  • TCS BaNCS
    5.0
    1 Review

MES/MOM Implementation Providers

The market for manufacturing execution systems/manufacturing operations management (MES/MOM) implementation services is more complex, in technological terms, than that for traditional enterprise system integration services. Compared with implementations of other enterprise applications, MES/MOM implementations tend to vary from industry to industry and from company to company. In some cases, they also vary from plant to plant. This market represents the “last mile” of IT, where the combination of flexible manufacturing processes and the proliferation of automation devices, after decades of diverse technological development, defies standardization. This market provides buyers with many different services with which to accomplish the diverse tasks that are involved in MES/MOM initiatives and that are often absent from IT organizations.

Tata Consultancy Services (TCS) has 1 product in MES/MOM Implementation Providers market
  • TCS MES/MOM Implementation Providers
    4.0
    1 Review

Managed Mobility Services, Global

Gartner defines the managed mobility services (MMS) market as a set of bundled vendor-provided IT services, outsourced business process services, software as a service and managed services commonly aimed at enterprises’ IT and procurement teams. These life cycle services typically include procuring, provisioning, activating, kitting, shipping, managing, securing, supporting and decommissioning mobile devices. A mobile estate here comprises smartphones, tablets and/or ruggedized devices. MMS services can be applied to both corporate-liable and individual-liable (or “bring your own device” [BYOD]) devices. MMS helps ensure operational and commercial effectiveness for an organization and its mobile device users. This includes securing information created/accessed/modified by mobile devices; maximizing device (and consequently user) availability, visibility and control of the mobile estate; inventory and usage optimization; lowering total cost; and improving ROI and the employee experience (EX).

Tata Consultancy Services (TCS) has 1 product in Managed Mobility Services, Global market
  • TCS Managed Mobility Services
    4.5
    12 Reviews

Managed Network Services

The managed network services (MNS) market focuses on externally provided, network operations center (NOC) functionality, as well as relevant network and security life cycle services that deliver current and emerging requirements to end users. Gartner defines the MNS market as globally capable providers of remote service management functions for the network and security operations of enterprise networks, including: Managed LAN services (MNS for LAN) Managed WAN services (MNS for WAN) Managed security (MNS for security) functions

Tata Consultancy Services (TCS) has 1 product in Managed Network Services market
  • TCS Managed Network Services
    4.5
    41 Reviews

Mobile Application Testing Services

Mobile testing services are different from traditional application testing with additional complexity, such as the testing of multiplatform, networks, multiple operating systems (OSs) as well as different devices. These services are needed to test the function, performance, compatibility and other details of a mobile application, using both manual and automated tests. While the testing this market refers to is that of applications residing on mobile handheld devices, the testing must also take into account the data being gathered or supplied to embedded devices and sensors with the Internet of Things (IoT) becoming more prominent. User experience is key in mobility by creating unique requirements for the testing process. With digital business and customer experience, applications and data are increasingly available and visible to external constituents — especially customers. Thus, quality, reliability, security, and adaptability needed for external use of systems are far beyond internal usage.

Tata Consultancy Services (TCS) has 1 product in Mobile Application Testing Services market
  • TCS Mobile Application Testing Services
    4.5
    2 Reviews

Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)

This market is focused on the full life cycle of Oracle application services, spanning project-based implementation and multiyear application management services (AMS). Evaluate service providers for their ability to deliver a comprehensive set of implementation and management services across the Oracle portfolio of products for clients worldwide. Comprehensive is defined as follows: • A distinct offering, consistent with common market service offerings as defined by the following: scope of service, delivery structure, intellectual property (IP), roles and responsibilities, service metrics and levels, terms and conditions, and pricing model. • A consolidated set of distinct offerings to address industry-specific demand or cross-industry demand, where the offering is recognized by clients or analysts as an integrated offering.

Tata Consultancy Services (TCS) has 2 products in Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services) market
  • TCS Application Management Services
    4.3
    9 Reviews
  • TCS Application Implementation Services
    4.9
    12 Reviews

Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)

Gartner defines Oracle Cloud Application (OCA) services as only those services associated with the products under Oracle Cloud Applications, also known as SaaS. This means consultancy, migration, implementation, ongoing services, postimplementation evolution and optimization services. To qualify, each vendor project must have an “anchoring” OCA product from at least one of the following Oracle “Fusion” solutions: - Advertising and customer experience (ACX) - Industry applications (IA) - Enterprise resource planning (ERP; includes the previous EPM applications) - Human capital management (HCM) - Supply chain management (SCM)

Tata Consultancy Services (TCS) has 1 product in Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services) market
  • TCS Oracle Cloud Application Services
    4.6
    46 Reviews

Outsourced Digital Workplace Services

Gartner defines the outsourced digital workplace services market as the services performed by providers to deliver consulting, implementation and support for enhancing the digital employee experience of end users who depend on endpoint virtual and physical devices and applications to conduct business. Services offered by outsourced digital workplace services (ODWS) vendors include integrated digital workplace (DW) services that work to increase employee engagement, enhance employee experience and productivity, and improve digital dexterity in support of the organization’s business strategy.

Tata Consultancy Services (TCS) has 1 product in Outsourced Digital Workplace Services market
  • TCS Outsourced Digital Workplace Services
    4.4
    146 Reviews

Public Cloud IT Transformation Services

Gartner defines public cloud IT transformation services (PCITS) as services designed to deliver transformational outcomes via the utilization of cloud-native professional and managed services. It includes migration, modernization, optimization and the building of new, transformational solutions on public hyperscale cloud infrastructure and platform services. Organizations seeking to use public clouds such as Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, Oracle Cloud Infrastructure (OCI) and similar platforms engage with providers in this market to realize the greatest transformational benefits. PCITS transforms client applications, workloads and data to the public cloud to achieve their clients’ business outcomes. It promotes use of cloud-native tools, AI/generative AI (GenAI)/data and analytics (D&A) and manages IT operations in the public cloud. It employs globally consistent cloud management, optimization and modernization to continuously manage reliability, scalability, interoperability and more.

Tata Consultancy Services (TCS) has 1 product in Public Cloud IT Transformation Services market
  • Tata Consultancy Services (TCS) Public Cloud IT Transformation Services
    4.5
    54 Reviews

R&D Outsourcing Providers

R&D (research and development) outsourcing services offer solutions to the organisations' research activities that include component innovations, design, new process innovations, new product innovations, and software design. The objective to outsource R&D is to obtain the required expertise, skills, and equipment that may not necessarily be accessible to businesses. It can increase business sales and profits and save time significantly. R&D outsourcing providers provide customized solutions from designing, prototyping, testing, production to sales to clients across different industries like manufacturing, financial services, energy and utilities, retail and CPG, life sciences, etc.

Tata Consultancy Services (TCS) has 1 product in R&D Outsourcing Providers market
  • TCS Research
    5.0
    1 Review

SAP Application Services, Worldwide

This market is focused on the full life cycle of SAP application services, spanning project-based implementation and multiyear application management services (AMS). Evaluate service providers for their ability to deliver a comprehensive set of implementation and management services across the SAP portfolio of products for clients worldwide. Comprehensive is defined as follows: • A distinct offering, consistent with common market service offerings as defined by the following: scope of service, delivery structure, intellectual property (IP), roles and responsibilities, service metrics and levels, terms and conditions, and pricing model. • A consolidated set of distinct offerings to address industry-specific demand or cross-industry demand, where the offering is recognized by clients or analysts as an integrated offering.

Tata Consultancy Services (TCS) has 2 products in SAP Application Services, Worldwide market
  • TCS Application Management Services
    4.0
    11 Reviews
  • TCS Application Implementation Services
    4.0
    16 Reviews

SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)

Gartner defines the SAP S/4HANA Application Services as: assessment, implementation and applications management services. Assessment services are discrete, project based services to assess the impact of either a new SAP S/4HANA implementation or a migration from a legacy platform(s) to SAP S/4HANA. These services include consulting and potentially Proof of Concept, and covers the analysis of all SAP S/4HANA products, applications, databases, analytics, middleware, mobile and other technologies. Implementation services are discrete, project-based implementations of SAP S/4HANA applications without ongoing management responsibilities. These services include consulting, development and integration services, and covers all SAP S/4HANA products, applications, databases, analytics, middleware, mobile and other technologies. Management services are ongoing services focused on SAP S/4HANA applications that are provided as part of a multiyear-based agreement and managed against defined quality metrics.

Tata Consultancy Services (TCS) has 1 product in SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services) market
  • TCS SAP S/4HANA Application Services, Worldwide
    4.6
    41 Reviews

Service Integration and Management Services

SIAM refers to the provision of technology consulting, project implementation and operational management services across IT and business process service providers, internally and externally. These services coordinate, integrate service delivery and align service management processes. SIAM aims to achieve seamless end-to-end service outcomes with a single point of accountability in a multisourced IT services environment. SIAM services can be delivered internally; however, we cater to SIAM functions delivered by external SIAM providers. SIAM is typically used in multisourced infrastructure and application outsourcing initiatives. It also applies to business process outsourcing (BPO) and can integrate other business functions, like finance and HR. Consumers of service integration and management (SIAM) who want to achieve seamless end-to-end service outcomes from the SIAM provider relinquish the responsibility of managing service delivery quality, resulting in a hybrid IT services ecosystem. A SIAM provider is usually a third party contracted by an organization to act as its agent for governing and managing services and sources. This operates in an environment that uses a neutral third party (internal and external) for IT and business process services delivery. The SIAM provider has a direct contractual relationship with the organization, rather than with the external sources engaged (as it would under a prime or general contractor arrangement).

Tata Consultancy Services (TCS) has 1 product in Service Integration and Management Services market
  • TCS Service Integration and Management Services
    5.0
    2 Reviews

Supply Chain Strategy, Planning and Operations Consulting

Supply chain strategy and planning consulting is a subset of corporate strategy consulting. Gartner defines the latter as “strategic advisory services that analyze risks and opportunities for clients, working with them to develop a detailed strategic roadmap. They focus on cross-functional client issues, including innovation, digital, regulatory, sustainability, growth, transformation, postmerger and postacquisition integration, supply chain management and transfer pricing strategies that precede configuration of ERP or other software”. Supply chain operations consulting is a specialized form of business operations consulting, which Gartner defines as “transformation advisory services that improve quality and efficiency for business operations in an organization. These include process reengineering, improvement, optimization and standardization aligned with business strategy”

Tata Consultancy Services (TCS) has 1 product in Supply Chain Strategy, Planning and Operations Consulting market
  • TCS Supply Chain Strategy and Operations Consulting
    4.0
    1 Review

Workday Financial Management Service Providers (Transitioning to Cloud ERP Services)

Workday has two primary product offerings: Financial Management (FM) and Human Capital Management. At this point, Workday has risen to become a leading vendor in this particular sector of the software market. Workday initially released its Financial Management offering in 2008, and often sells it together with HCM. However, market adoption of Workday FM has been much slower than HCM, largely due to the slower takeup of SaaS in the finance domain. Also, to date, the majority of customers have been based in North America, although Workday FM is starting to gain ground in other geographies. This manifests a service provider market that is still in its early stages, compared with HCM services. Workday services are life cycle services provided by third-party service providers, focused on the adoption and support of Workday applications.

Tata Consultancy Services (TCS) has 1 product in Workday Financial Management Service Providers (Transitioning to Cloud ERP Services) market
  • TCS Workday Application Services, Worldwide
    3.3
    2 Reviews
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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