Tata Consultancy Services (TCS) is present in 32 markets with 36 products. Tata Consultancy Services (TCS) has 810 reviews with an overall average rating of 4.4.
Application Testing Services, Worldwide
“Application testing services” is a comprehensive term for the verification and validation services that support quality control and quality assurance (QA) of clients’ applications. Verification assesses whether a product/application or service complies with regulations, requirements, specifications or enforced constraints. Validation typically involves engagement with external customers to confirm suitability and acceptance. Infrastructure testing services, mobile device testing and software testing tools created for the market by independent software vendors (ISVs) are not included in this definition.
Tata Consultancy Services (TCS) has 2 products in Application Testing Services, Worldwide market
Business-Outcome-Driven Enterprise Architecture Consulting
This market focuses on EA consulting services that help clients deliver business-outcome-driven EA. EA consultancies are professional services providers that have a primary focus (that is, skills, investments, revenue and service offerings) on providing organizations with the tactical and strategic services to help them to define, develop and execute their EA initiatives. Business-outcome-driven EA is a practical approach to supporting EA that focuses on delivering business and IT leaders with signature-ready and actionable recommendations for adjusting policies and projects to achieve target business outcomes, based on the business direction and relevant business disruptions
Tata Consultancy Services (TCS) has 1 product in Business-Outcome-Driven Enterprise Architecture Consulting market
CRM and Customer Experience Implementation Services
Gartner defines the customer relationship management (CRM) and customer experience (CX) implementation service market as project-based services to help clients develop a CX strategy and transform a customer relationship with consulting expertise. Providers in this market design, build, integrate and deploy process change and technology solutions that improve interactions between organizations and their customers. These services are specific to improving clients’ sales, customer service and marketing operations, and they focus on interactions with customers, including commerce transaction enablement.
Tata Consultancy Services (TCS) has 1 product in CRM and Customer Experience Implementation Services market
CSP Customer Management and Experience Solutions
Gartner defines customer management and experience solutions as part of business support systems (BSS) solutions for CSPs, and as commercial off-the-shelf software solutions that address CSPs’ all customer-facing operational requirements. This includes managing customer channels, customer information, incidents, products, pricing, quotes and offers, order and partner management. CM&X solutions often work together with revenue management and monetization solutions as part of a complete BSS stack.
Tata Consultancy Services (TCS) has 1 product in CSP Customer Management and Experience Solutions market
Cloud ERP Services
Gartner defines cloud ERP services as services provided by third-party systems integrators to assess needs, implement solutions and evolve platforms that are transforming their back-office systems via the implementation of cloud-based ERP solutions. A cloud ERP solution is a set of applications (SaaS) that are sold/marketed as integrated products to support organizations. These integrated products include financial management (FM) functionality, human capital management (HCM), supply chain management (SCM) and other administrative ERP functionality.
Tata Consultancy Services (TCS) has 1 product in Cloud ERP Services market
Commercial Loan Origination Solutions
Gartner defines commercial loan origination solutions (CLOSs) as software applications that enable lending institutions to manage the end-to-end process of opening lending products, from application through underwriting and closing, for businesses of different sizes. These can be consumed as on-premises software, cloud-based SaaS, integrations and API, and white-labelled solutions. CLOSs are software solutions specifically designed to facilitate the evaluation, approval, settlement, and documentation of loans for businesses. These solutions serve as a centralized platform for lenders to assess business creditworthiness, collect and analyze financial information, automate document processing, and streamline the commercial lending process. The primary purpose of CLOSs includes activities such as processing loan applications, managing risk, managing collateral, and improving operational efficiency. These solutions offer solutions to problems such as lengthy approval processes, manual data entry, complex financial analysis, and cumbersome documentation requirements.
Tata Consultancy Services (TCS) has 1 product in Commercial Loan Origination Solutions market
Custom Software Development Services, Worldwide
Gartner defines custom software development (CSD) services as those that develop software in rapid increments and iterate custom applications and software products to meet an organization’s unique business needs. CSD services entail gathering business requirements and coding applications from inception, building applications on a platform as a service (PaaS), or assembling applications from existing web services or other reusable pieces of code. Services marketed as “software product engineering” or “digital product development” are likely to be examples of the category Gartner defines as CSD services.
Tata Consultancy Services (TCS) has 1 product in Custom Software Development Services, Worldwide market
Customer Relationship Management - Others
Reviews for 'Customer Relationship Management - Others'
Tata Consultancy Services (TCS) has 1 product in Customer Relationship Management - Others market
Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide
DCO/HIMS is composed of the following Data center outsourcing services: Managed services for traditional data center (DC) environments: Mainframe managed services ERP hosting managed services Managed servers and network equipment Managed services for hosted and private cloud infrastructure Managed services for public cloud and edge environments: Hybrid infrastructure managed services Data center consolidation and transformation services Cloud migration services This complex set of data center capabilities and services is increasingly based on managed virtual private cloud services plus hyperscale public cloud services. It is managed via a mix of remote infrastructure management (RIM) services leveraging traditional tools, cloud management platforms (CMPs), and intelligent automation and/or hyperautomation.
Tata Consultancy Services (TCS) has 1 product in Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide market
Data and Analytics Service Providers
Gartner defines the market for data and analytics (D&A) services as consulting and system integration (C&SI) and managed services. These services manage data for all uses (operational and analytical), and analyze data to drive business processes and improve business outcomes through more effective decision making. The core capabilities for vendor solutions in the D&A services market include: D&A strategy and operating model design Data management Analytics and business intelligence (ABI) Data science and machine learning D&A governance Program management Enterprise metadata
Tata Consultancy Services (TCS) has 1 product in Data and Analytics Service Providers market
Digital Experience Services
Gartner defines digital experience (DX) services as those services that design, deliver and optimize digital experiences across customer, employee and citizen journeys using technology solutions. The services involve design, solution implementation, content management services, marketing services and ongoing operations. The digital experience solution is delivered through a combination of technologies and services working together to deliver the desired experience outcomes. Digital experience services are focused on creating the optimal user experience, to better sell to, market to, inform and manage the target user (customer, partner, citizen or employee). The services include advisory on what the experience should be, implementation services to create the experience, and operational services to evolve and manage the ongoing experience. These services are not just technical services, but also include creative, content and marketing operations, historically served by digital marketing agencies but now offered by a range of providers, including consulting firms, systems integrators (SIs) and agencies.
Tata Consultancy Services (TCS) has 1 product in Digital Experience Services market
ERP and Corporate Management - Others
Reviews for 'ERP and Corporate Management - Others'
Tata Consultancy Services (TCS) has 1 product in ERP and Corporate Management - Others market
Enterprise Agile Planning Tools
Gartner defines enterprise agile planning (EAP) tools as products that enable organizations to scale their agile practices to support a holistic enterprise view. These tools act as a hub for defining, planning, managing and deploying work. They also serve as an information hub for the disparate islands of metrics from the full life cycle. Just as agile is an evolution of development methodologies, EAP tools are an evolution of project-/team-centric tools. They support a business-outcome-driven approach to managing the full life cycle of agile product delivery at scale. EAP tools in this market combine data from multiple sources to enable: - Monthly, weekly and even daily incremental value delivery based on business outcomes - Support for enterprise agile frameworks like Scaled Agile Framework (SAFe) - Product roadmapping - Management of strategy, investments and objectives - Increased visibility into the flow of work - Management of work backlogs - Collaboration capabilities for individuals and teams - Management of cross-team dependencies - Release planning and forecasting - Visibility into the financial aspects of the work being done
Tata Consultancy Services (TCS) has 2 products in Enterprise Agile Planning Tools market
Enterprise IT Sustainability Services
Enterprise IT sustainability services help customer organizations achieve their environmental, social and governance (ESG) goals. Currently, these services’ focus is restricted to a few areas, including environmental impact, waste management, and diversity, equity and inclusion (DEI). Enterprise IT sustainability services are generally used to help execute, and to complement, enterprises’ sustainability-related roadmaps. Enterprises want these services to be compliant with all applicable regulations, aligned with their sustainability goals, and helpful for fulfilling their sustainability agendas. These services have become essential technological enablers of enterprises’ efforts to overcome sustainability challenges. Their capabilities help enterprises achieve ESG targets and the larger Sustainable Development Goals proposed by the United Nations.
Tata Consultancy Services (TCS) has 1 product in Enterprise IT Sustainability Services market
Finance and Accounting Business Process Outsourcing
Gartner defines finance and accounting (F&A) business process outsourcing (BPO) as the use of digital F&A technology solutions and managed services supplied by a third-party service provider. F&A BPO services provide transformation expertise and technology solutions that meet finance departments’ requirement to move from labor-intensive service delivery models to automation-intensive models supporting the digital transformation of finance operations. F&A BPO providers offer processing services and technology solutions for purchase to pay (P2P), order to cash (O2C) and record to report (R2R). BPO providers meet finance buyers’ needs to address improving process maturity at a competitive price. Providers offer processing and technology services to improve P2P, O2C and R2R processes, which offer buyers the ability to purchase transformation expertise and technology solutions to help their finance operations mature. At minimum, an F&A BPO provider processes finance activities on behalf of its customers via a delivery center network, often in low-cost locations, passing on cost savings in the form of labor arbitrage. Mature BPO offerings move beyond labor arbitrage efforts and offer buyers end-to-end intelligent processing capabilities through either proprietary or partner technology ecosystems, which are often cloud-based and are focused on reducing human dependencies in process workflows. Buyers benefit from these types of agreements by maturing their processes and adopting technologies that require minimum human intervention.
Tata Consultancy Services (TCS) has 1 product in Finance and Accounting Business Process Outsourcing market
Global Retail Core Banking (Transitioning to Core Banking Systems)
Gartner defines global retail core banking (GRCB) as a back‐office banking system that both processes daily transactions and posts updates to accounts and other financial records. Core banking systems (CBSs) typically include deposit, loan and credit processing capabilities with interfaces to general ledger systems and reporting tools. This Magic Quadrant assesses vendors on the multicurrency products they offer in support of the bank’s financial transaction management in the retail banking market.
Tata Consultancy Services (TCS) has 1 product in Global Retail Core Banking (Transitioning to Core Banking Systems) market
IAM Professional Services, Worldwide
Identity and access management (IAM) professional services firms deliver specific system integration, consulting (such as IAM strategy and program management) and managed services for customers seeking to select, install, configure, customize and operate IAM products and services.
Tata Consultancy Services (TCS) has 1 product in IAM Professional Services, Worldwide market
IT Services for Communications Service Providers, Worldwide
Gartner defines IT Services for Communication Service Providers (ITS-CSP) as multivendor IT services CSPs buy to: ■ Enable solutions to their customers, particularly enterprises ■ Transform their customer, partner, workforce, service or infrastructure management IT must deliver a cloud-first, agile, automation- and intelligence-based “digital factory” that can support broader corporate goals of product diversification, innovation, revenue growth and improved digital customer journeys. Geopolitical issues, ecosystems, transparency, trust and security are mission-critical in the uncertain world and add to the factors affecting CSPs’ competitiveness. Communications service providers want to buy and understand business outcomes over technology. They want their IT service partners to have a personal investment. CIOs in large CSPs would like to work with a smaller number of more strategic IT service partners. At the same time, business unit leaders also want to speed up their initiatives, creating possibilities for IT service providers. CSPs want help with revenue growth from enterprises, including joint go-to-market and new digital technology capabilities from IT service providers. Communications service providers expect cost-efficiency from automation, from IT enabling their networks and from using more cloud-delivered software capability. All this is underpinned by the CSP’s desire to run data-focused businesses, including digital key performance indicators (KPIs).
Tata Consultancy Services (TCS) has 1 product in IT Services for Communications Service Providers, Worldwide market
Life Insurance Policy Administration Systems, Europe
Gartner's view of the market is focused on transformational technologies or approaches delivering on the future needs of end-users. It is not focused on the market as it is today. Gartner defines the Life Insurance Policy Administration Systems market as the purchase of Policy Administration Systems (PAS) that enable life insurers or pension providers to manage the entire life cycle of life insurance policies or pension products. In this research, we will use the term 'life insurance policy administration systems' to cover life insurance and pension products. Some of these systems will focus on specific insurance segments only, such as individual life or group pensions, while others are capable of managing different lines of business (LOBs).
Tata Consultancy Services (TCS) has 1 product in Life Insurance Policy Administration Systems, Europe market
Life Policy Administration Systems, Americas
A life insurance policy administration system is a software that enables insurers to manage a range of group or individual life, annuity and pension products. A PAS supports the entire life insurance value chain, from product and business configuration through new business processing, policy issuance, ongoing policy administration and claims. A life insurance PAS consists of a set of core components. * Product Development and Maintenance * Quotes/Illustrations * New Business * Manual Underwriting * Billing * Customer Management * Ongoing Policy Administration * Claims
Tata Consultancy Services (TCS) has 1 product in Life Policy Administration Systems, Americas market
MES/MOM Implementation Providers
The market for manufacturing execution systems/manufacturing operations management (MES/MOM) implementation services is more complex, in technological terms, than that for traditional enterprise system integration services. Compared with implementations of other enterprise applications, MES/MOM implementations tend to vary from industry to industry and from company to company. In some cases, they also vary from plant to plant. This market represents the “last mile” of IT, where the combination of flexible manufacturing processes and the proliferation of automation devices, after decades of diverse technological development, defies standardization. This market provides buyers with many different services with which to accomplish the diverse tasks that are involved in MES/MOM initiatives and that are often absent from IT organizations.
Tata Consultancy Services (TCS) has 1 product in MES/MOM Implementation Providers market
Managed Mobility Services, Global
Managed mobility services (MMS) comprise the vendor-provided IT and business process services required to plan, procure, provision, activate, ship, manage, secure and support: Mobile devices, Related accessories, Related mobile management systems, Mobile applications. The goal of MMS is to ensure operational and commercial effectiveness for its end users. This includes security of relevant data, maximized device (and consequently user) uptime, visibility and control of the mobile estate, inventory optimization, lower total cost and higher return on investment, and improved end-user experiences.
Tata Consultancy Services (TCS) has 1 product in Managed Mobility Services, Global market
Managed Network Services
The managed network services (MNS) market focuses on externally provided, network operations center (NOC) functionality, as well as relevant network and security life cycle services that deliver current and emerging requirements to end users. Gartner defines the MNS market as globally capable providers of remote service management functions for the network and security operations of enterprise networks, including: Managed LAN services (MNS for LAN) Managed WAN services (MNS for WAN) Managed security (MNS for security) functions
Tata Consultancy Services (TCS) has 1 product in Managed Network Services market
Mobile Application Testing Services
Mobile testing services are different from traditional application testing with additional complexity, such as the testing of multiplatform, networks, multiple operating systems (OSs) as well as different devices. These services are needed to test the function, performance, compatibility and other details of a mobile application, using both manual and automated tests. While the testing this market refers to is that of applications residing on mobile handheld devices, the testing must also take into account the data being gathered or supplied to embedded devices and sensors with the Internet of Things (IoT) becoming more prominent. User experience is key in mobility by creating unique requirements for the testing process. With digital business and customer experience, applications and data are increasingly available and visible to external constituents — especially customers. Thus, quality, reliability, security, and adaptability needed for external use of systems are far beyond internal usage.
Tata Consultancy Services (TCS) has 1 product in Mobile Application Testing Services market
Oracle Application Services, Worldwide
This market is focused on the full life cycle of Oracle application services, spanning project-based implementation and multiyear application management services (AMS). Evaluate service providers for their ability to deliver a comprehensive set of implementation and management services across the Oracle portfolio of products for clients worldwide. Comprehensive is defined as follows: • A distinct offering, consistent with common market service offerings as defined by the following: scope of service, delivery structure, intellectual property (IP), roles and responsibilities, service metrics and levels, terms and conditions, and pricing model. • A consolidated set of distinct offerings to address industry-specific demand or cross-industry demand, where the offering is recognized by clients or analysts as an integrated offering.
Tata Consultancy Services (TCS) has 2 products in Oracle Application Services, Worldwide market
Oracle Cloud Application Services, Worldwide
Gartner defines Oracle Cloud Application (OCA) services as only those services associated with the products under Oracle Cloud Applications, also known as SaaS. This means consultancy, migration, implementation, ongoing services, postimplementation evolution and optimization services. To qualify, each vendor project must have an “anchoring” OCA product from at least one of the following Oracle “Fusion” solutions: - Advertising and customer experience (ACX) - Industry applications (IA) - Enterprise resource planning (ERP; includes the previous EPM applications) - Human capital management (HCM) - Supply chain management (SCM)
Tata Consultancy Services (TCS) has 1 product in Oracle Cloud Application Services, Worldwide market
Outsourced Digital Workplace Services
Gartner defines the outsourced digital workplace services market as the capabilities required of a provider to deliver consulting, implementation, or support services to end users of technology who utilize end-user devices or applications to conduct business. Services offered in the outsourced digital workplace services (ODWS) market include integrated and ubiquitous digital workplace (DW) services to employees to increase their engagement, productivity and digital dexterity in support of the organization’s digital business strategy.
Tata Consultancy Services (TCS) has 1 product in Outsourced Digital Workplace Services market
Public Cloud IT Transformation Services
Gartner defines public cloud IT transformation services (PCITS) as services designed to deliver transformational outcomes via the utilization of cloud-native professional and managed services. It includes migration, modernization and the building of new transformational solutions on public hyperscale cloud infrastructure and platform services. Organizations seeking to use public clouds such as Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, Oracle Cloud Infrastructure (OCI) and similar platforms engage with providers in this market to realize the greatest transformational benefits. PCITS transforms client applications, workloads and data to the public cloud to achieve their clients’ business outcomes. It makes primary use of cloud-native tools and manages IT operations in the public cloud. It encapsulates cloud management, optimization and modernization to continuously manage reliability, scalability, interoperability and more.
Tata Consultancy Services (TCS) has 1 product in Public Cloud IT Transformation Services market
R&D Outsourcing Providers
R&D (research and development) outsourcing services offer solutions to the organisations' research activities that include component innovations, design, new process innovations, new product innovations, and software design. The objective to outsource R&D is to obtain the required expertise, skills, and equipment that may not necessarily be accessible to businesses. It can increase business sales and profits and save time significantly. R&D outsourcing providers provide customized solutions from designing, prototyping, testing, production to sales to clients across different industries like manufacturing, financial services, energy and utilities, retail and CPG, life sciences, etc.
Tata Consultancy Services (TCS) has 1 product in R&D Outsourcing Providers market
SAP Application Services, Worldwide
This market is focused on the full life cycle of SAP application services, spanning project-based implementation and multiyear application management services (AMS). Evaluate service providers for their ability to deliver a comprehensive set of implementation and management services across the SAP portfolio of products for clients worldwide. Comprehensive is defined as follows: • A distinct offering, consistent with common market service offerings as defined by the following: scope of service, delivery structure, intellectual property (IP), roles and responsibilities, service metrics and levels, terms and conditions, and pricing model. • A consolidated set of distinct offerings to address industry-specific demand or cross-industry demand, where the offering is recognized by clients or analysts as an integrated offering.
Tata Consultancy Services (TCS) has 2 products in SAP Application Services, Worldwide market
SAP S/4HANA Application Services, Worldwide
Gartner defines the SAP S/4HANA Application Services as: assessment, implementation and applications management services. Assessment services are discrete, project based services to assess the impact of either a new SAP S/4HANA implementation or a migration from a legacy platform(s) to SAP S/4HANA. These services include consulting and potentially Proof of Concept, and covers the analysis of all SAP S/4HANA products, applications, databases, analytics, middleware, mobile and other technologies. Implementation services are discrete, project-based implementations of SAP S/4HANA applications without ongoing management responsibilities. These services include consulting, development and integration services, and covers all SAP S/4HANA products, applications, databases, analytics, middleware, mobile and other technologies. Management services are ongoing services focused on SAP S/4HANA applications that are provided as part of a multiyear-based agreement and managed against defined quality metrics.
Tata Consultancy Services (TCS) has 1 product in SAP S/4HANA Application Services, Worldwide market
Workday Financial Management Service Providers
Workday has two primary product offerings: Financial Management (FM) and Human Capital Management. At this point, Workday has risen to become a leading vendor in this particular sector of the software market. Workday initially released its Financial Management offering in 2008, and often sells it together with HCM. However, market adoption of Workday FM has been much slower than HCM, largely due to the slower takeup of SaaS in the finance domain. Also, to date, the majority of customers have been based in North America, although Workday FM is starting to gain ground in other geographies. This manifests a service provider market that is still in its early stages, compared with HCM services. Workday services are life cycle services provided by third-party service providers, focused on the adoption and support of Workday applications.
Tata Consultancy Services (TCS) has 1 product in Workday Financial Management Service Providers market