Tech Mahindra is present in 17 markets with 20 products. Tech Mahindra has 253 reviews with an overall average rating of 4.6.
Application Testing Services, Worldwide
“Application testing services” is a comprehensive term for the verification and validation services that support quality control and quality assurance (QA) of clients’ applications. Verification assesses whether a product/application or service complies with regulations, requirements, specifications or enforced constraints. Validation typically involves engagement with external customers to confirm suitability and acceptance. Infrastructure testing services, mobile device testing and software testing tools created for the market by independent software vendors (ISVs) are not included in this definition.
Tech Mahindra has 1 product in Application Testing Services, Worldwide market
CRM and Customer Experience Implementation Services
Gartner defines the customer relationship management (CRM) and customer experience (CX) implementation service market as project-based services to help clients develop a CX strategy and transform a customer relationship with consulting expertise. Providers in this market design, build, integrate and deploy process change and technology solutions that improve interactions between organizations and their customers. These services are specific to improving clients’ sales, customer service and marketing operations, and they focus on interactions with customers, including commerce transaction enablement.
Tech Mahindra has 1 product in CRM and Customer Experience Implementation Services market
Cloud ERP Services
Gartner defines Cloud ERP services as services provided by third-party systems integrators to assess needs, implement solutions and evolve platforms that are transforming their back-office systems via the implementation of cloud-based ERP solutions. A cloud ERP solution is a set of applications (SaaS) that are sold/marketed as integrated products to support organizations. These integrated products include financial management (FM) functionality, human capital management (HCM), supply chain management (SCM) and other administrative ERP functionality.
Tech Mahindra has 1 product in Cloud ERP Services market
Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide
DCO/HIMS is composed of the following Data center outsourcing services: Managed services for traditional data center (DC) environments: Mainframe managed services ERP hosting managed services Managed servers and network equipment Managed services for hosted and private cloud infrastructure Managed services for public cloud and edge environments: Hybrid infrastructure managed services Data center consolidation and transformation services Cloud migration services This complex set of data center capabilities and services is increasingly based on managed virtual private cloud services plus hyperscale public cloud services. It is managed via a mix of remote infrastructure management (RIM) services leveraging traditional tools, cloud management platforms (CMPs), and intelligent automation and/or hyperautomation.
Tech Mahindra has 1 product in Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide market
Data and Analytics Service Providers
Gartner defines the market for data and analytics (D&A) services as consulting and system integration (C&SI) and managed services. These services manage data for all uses (operational and analytical), and analyze data to drive business processes and improve business outcomes through more effective decision making. The core capabilities for vendor solutions in the D&A services market include: D&A strategy and operating model design Data management Analytics and business intelligence (ABI) Data science and machine learning D&A governance Program management Enterprise metadata
Tech Mahindra has 1 product in Data and Analytics Service Providers market
Enterprise IT Sustainability Services
Enterprise IT sustainability services are those that actively enable the organization’s environmental, social and governance (ESG) goals. The purpose of these services is to help customer organizations achieve sustainable goals. Sustainable IT services consist of the following three capabilities and delivery models: 1) Sustainability consulting for IT services: Sustainability consulting for IT services is composed of insights and advisory to help organizations plan, execute, monitor and assess sustainability strategies and initiatives to meet their sustainability goals. 2) IT services that enable sustainability: The IT services that enable the organization’s sustainability goals are considered sustainable IT services. Services that contribute to the organization’s sustainability goals may include energy-saving measures, carbon reduction or waste management, for example. These may be bundled as a part of existing IT services or can be provided separately. Organizations that are heavily focused on sustainability see this as an integral component of their IT service requirements. It can even be provided as a point solution, such as for monitoring waste, monitoring pollution, or controlling and monitoring power usage. 3) Sustainable IT innovation services: These services include co-creation with clients and the ecosystem to design new IT products or services that enable the organization’s sustainability goals. Such services can result in unique intellectual property (IP) or patents for specific outcomes.
Tech Mahindra has 1 product in Enterprise IT Sustainability Services market
IT Services for Communications Service Providers, Worldwide
Gartner defines IT Services for Communication Service Providers (ITS-CSP) as multivendor IT services CSPs buy to: ■ Enable solutions to their customers, particularly enterprises ■ Transform their customer, partner, workforce, service or infrastructure management IT must deliver a cloud-first, agile, automation- and intelligence-based “digital factory” that can support broader corporate goals of product diversification, innovation, revenue growth and improved digital customer journeys. Geopolitical issues, ecosystems, transparency, trust and security are mission-critical in the uncertain world and add to the factors affecting CSPs’ competitiveness. Communications service providers want to buy and understand business outcomes over technology. They want their IT service partners to have a personal investment. CIOs in large CSPs would like to work with a smaller number of more strategic IT service partners. At the same time, business unit leaders also want to speed up their initiatives, creating possibilities for IT service providers. CSPs want help with revenue growth from enterprises, including joint go-to-market and new digital technology capabilities from IT service providers. Communications service providers expect cost-efficiency from automation, from IT enabling their networks and from using more cloud-delivered software capability. All this is underpinned by the CSP’s desire to run data-focused businesses, including digital key performance indicators (KPIs).
Tech Mahindra has 1 product in IT Services for Communications Service Providers, Worldwide market
Managed IoT Connectivity Services, Worldwide
Gartner defines managed IoT connectivity services as a market that enables connectivity, data collection and analysis, and additional decision services that are necessary for connected solutions. For large organizations, managed IoT connectivity services are normally delivered fully managed, including dedicated help desk and project and service management capabilities. For midsize and small organizations, they are frequently delivered as a self-service provided through an IoT connectivity management portal, including Level 2 and Level 3 back-office support. Connections can use various technologies. Connections can be cellular (2G, 3G, 4G/LTE and 5G); satellite, low-power wide-area (LPWA) networks (3GPP and non-3GPP); and managed field-area networks (FANs). Public hot spots are not part of the scope. Managed IoT connectivity services also enable businesses and IoT providers to collect, analyze and interact with data streams, thus providing businesses with the ability to monitor, manage and control (manually and through automation) assets associated with business processes. This includes connected consumer, commercial or industrial products. Additionally, managed IoT connectivity services may encompass integrated and managed IT infrastructure and systems, operational technology (OT) infrastructure and systems, software, network services (connectivity), and IT services. Managed IoT connectivity services are a solution element within the broader solution sets of digital businesses and OT systems in enterprise environments.
Tech Mahindra has 1 product in Managed IoT Connectivity Services, Worldwide market
Managed Network Services
The managed network services (MNS) market focuses on externally provided, network operations center (NOC) functionality, as well as relevant network and security life cycle services that deliver current and emerging requirements to end users. Gartner defines the MNS market as globally capable providers of remote service management functions for the network and security operations of enterprise networks, including: Managed LAN services (MNS for LAN) Managed WAN services (MNS for WAN) Managed security (MNS for security) functions
Tech Mahindra has 1 product in Managed Network Services market
Mobile Application Testing Services
Mobile testing services are different from traditional application testing with additional complexity, such as the testing of multiplatform, networks, multiple operating systems (OSs) as well as different devices. These services are needed to test the function, performance, compatibility and other details of a mobile application, using both manual and automated tests. While the testing this market refers to is that of applications residing on mobile handheld devices, the testing must also take into account the data being gathered or supplied to embedded devices and sensors with the Internet of Things (IoT) becoming more prominent. User experience is key in mobility by creating unique requirements for the testing process. With digital business and customer experience, applications and data are increasingly available and visible to external constituents — especially customers. Thus, quality, reliability, security, and adaptability needed for external use of systems are far beyond internal usage.
Tech Mahindra has 1 product in Mobile Application Testing Services market
Oracle Application Services, Worldwide
This market is focused on the full life cycle of Oracle application services, spanning project-based implementation and multiyear application management services (AMS). Evaluate service providers for their ability to deliver a comprehensive set of implementation and management services across the Oracle portfolio of products for clients worldwide. Comprehensive is defined as follows: • A distinct offering, consistent with common market service offerings as defined by the following: scope of service, delivery structure, intellectual property (IP), roles and responsibilities, service metrics and levels, terms and conditions, and pricing model. • A consolidated set of distinct offerings to address industry-specific demand or cross-industry demand, where the offering is recognized by clients or analysts as an integrated offering.
Tech Mahindra has 2 products in Oracle Application Services, Worldwide market
Oracle Cloud Application Services, Worldwide
Gartner defines Oracle Cloud Application (OCA) services as only those services associated with the products under Oracle Cloud Applications, also known as SaaS. This means consultancy, migration, implementation, ongoing services, postimplementation evolution and optimization services. To qualify, each vendor project must have an “anchoring” OCA product from at least one of the following Oracle “Fusion” solutions: - Advertising and customer experience (ACX) - Industry applications (IA) - Enterprise resource planning (ERP; includes the previous EPM applications) - Human capital management (HCM) - Supply chain management (SCM)
Tech Mahindra has 1 product in Oracle Cloud Application Services, Worldwide market
Outsourced Digital Workplace Services
Gartner defines the outsourced digital workplace services market as the capabilities required of a provider to deliver consulting, implementation, or support services to end users of technology who utilize end-user devices or applications to conduct business. Services offered in the outsourced digital workplace services (ODWS) market include integrated and ubiquitous digital workplace (DW) services to employees to increase their engagement, productivity and digital dexterity in support of the organization’s digital business strategy.
Tech Mahindra has 2 products in Outsourced Digital Workplace Services market
Public Cloud IT Transformation Services
Gartner defines public cloud IT transformation services (PCITS) as services designed to deliver transformational outcomes via the utilization of cloud-native professional and managed services. It includes migration, modernization and the building of new transformational solutions on public hyperscale cloud infrastructure and platform services. Organizations seeking to use public clouds such as Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, Oracle Cloud Infrastructure (OCI) and similar platforms engage with providers in this market to realize the greatest transformational benefits. PCITS transforms client applications, workloads and data to the public cloud to achieve their clients’ business outcomes. It makes primary use of cloud-native tools and manages IT operations in the public cloud. It encapsulates cloud management, optimization and modernization to continuously manage reliability, scalability, interoperability and more.
Tech Mahindra has 1 product in Public Cloud IT Transformation Services market
SAP Application Services, Worldwide
This market is focused on the full life cycle of SAP application services, spanning project-based implementation and multiyear application management services (AMS). Evaluate service providers for their ability to deliver a comprehensive set of implementation and management services across the SAP portfolio of products for clients worldwide. Comprehensive is defined as follows: • A distinct offering, consistent with common market service offerings as defined by the following: scope of service, delivery structure, intellectual property (IP), roles and responsibilities, service metrics and levels, terms and conditions, and pricing model. • A consolidated set of distinct offerings to address industry-specific demand or cross-industry demand, where the offering is recognized by clients or analysts as an integrated offering.
Tech Mahindra has 2 products in SAP Application Services, Worldwide market
SAP S/4HANA Application Services, Worldwide
Gartner defines the SAP S/4HANA Application Services as: assessment, implementation and applications management services. Assessment services are discrete, project based services to assess the impact of either a new SAP S/4HANA implementation or a migration from a legacy platform(s) to SAP S/4HANA. These services include consulting and potentially Proof of Concept, and covers the analysis of all SAP S/4HANA products, applications, databases, analytics, middleware, mobile and other technologies. Implementation services are discrete, project-based implementations of SAP S/4HANA applications without ongoing management responsibilities. These services include consulting, development and integration services, and covers all SAP S/4HANA products, applications, databases, analytics, middleware, mobile and other technologies. Management services are ongoing services focused on SAP S/4HANA applications that are provided as part of a multiyear-based agreement and managed against defined quality metrics.
Tech Mahindra has 1 product in SAP S/4HANA Application Services, Worldwide market
Security Consulting Services, Worldwide
Security consulting firms are advisory and consulting services (see 'Definition: Cybersecurity' ) related to information and IT security design, evaluation and recommendations. These services are procured by various stakeholders in an organization, including boards of directors, CEOs, chief risk officers (CROs), chief information security officers (CISOs), chief information officers (CIOs), and other business and IT leaders for the purpose of obtaining and ensuring acceptable risk levels for a specific client organization.
Tech Mahindra has 1 product in Security Consulting Services, Worldwide market