A higher education student success platform serves as a specialized tool to enhance student support and engagement in academic settings. It offers features for managing student data, facilitating proactive interventions, and fostering collaboration among academic advisors and other support staff. These platforms address challenges like efficient data management and streamlined support processes, aiming to improve student passing rates, retention rates, graduation outcomes, satisfaction scores and engagement.
Higher education alumni advancement platforms support activities related to alumni and donor management, communications, marketing, and fundraising. The functionality is often quite broad, as it includes system-of-record, back-office functions (that is, demographic records and gift processing); system-of-engagement functions (that is, alumni networking and communication between the institution and constituents, such as graduates, donors, stewards, parents, and community members); and analytics functions (that is, campaign ROI analysis and donor giving propensity scores).