Gartner defines Oracle Cloud Application (OCA) services as only those services associated with the products under Oracle Cloud Applications, also known as SaaS. This means consultancy, migration, implementation, ongoing services, postimplementation evolution and optimization services. To qualify, each vendor project must have an “anchoring” OCA product from at least one of the following Oracle “Fusion” solutions: - Advertising and customer experience (ACX) - Industry applications (IA) - Enterprise resource planning (ERP; includes the previous EPM applications) - Human capital management (HCM) - Supply chain management (SCM)
The supply chain planning (SCP) systems integrator (SI) market is composed of consultants and service providers that can configure, integrate, implement and upgrade SCP applications. SCP solution SIs may offer additional services, including management consulting, business process outsourcing (BPO) services, and additional assistance with data governance and AI/ML capability development around SCP. SIs can make recommendations, help design and drive process changes to guide vendor selection, and offer a variety of implementation services.