BPM-platform-based case management frameworks are configurable 'apps' meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Case management frameworks (CMFs) are commercial software offerings designed to reduce the time and complexity of creating case-style process solutions by providing architectural patterns and at least some business domain capabilities 'out of the box.' Work is caselike when each work item — each case — requires unique handling, involving complex interactions between content, people, transactions and business or regulatory policies in order to deliver an optimal outcome. Case-style processes do not progress in a serial or completely predictable fashion. Rather, they often require multiple dependent workflows to be orchestrated, making them particularly complex to architect. Very often, caseworkers need the flexibility to decide the best next action for a case, rather than following a prescribed workflow.
Gartner defines business processes as the coordination of the behavior of people, systems and things to produce specific business outcomes. 'Things' in this context refers to devices that are part of the Internet of Things (IoT). A BPM platform minimally includes: a graphical business process and/or rule modeling capability, a process registry/repository to handle the modeling metadata, a process execution engine and a state management engine or rule engine (or both). The three types of BPM platforms — basic BPM platforms, business process management suites (BPMSs), and intelligent business process management suites (iBPMSs) — can help solution architects and business outcome owners accelerate application development, transform business processes, and digitalize business processes to exploit business moments by providing capabilities that manage different aspects of the business process life cycle.
Gartner defines cloud ERP services for local government as services provided by the vendor or third-party systems integrators to assess needs, implement solutions and evolve platforms that are transforming their back-office systems via the implementation of cloud-based ERP solutions. These integrated products include financial management system (FMS) functionality, order-to-cash (O2C), procure-to-pay (P2P), grant fund accounting, utility billing, human capital management (HCM), supply chain management (SCM) and other administrative ERP functionality.
Gartner defines cloud enterprise resource planning (ERP) for product-centric enterprises as a market for application technology that supports the automation of operational activities for the manufacturing, distribution, delivery and servicing of goods. Cloud ERP for product-centric enterprises is delivered under a SaaS license model (with frequent mandatory updates), where application support, infrastructure provisioning and management are the responsibility of the vendor.
A government budgeting and planning solution provides a government-focused platform that encompasses the entire budgeting process from budget planning to budget adoption. It helps in gaining transparency across all departments to report on budget allocations and expenditures, along with in-depth and insightful reports to enable data driven decision making. Such solutions help in creating an integrated and expansive approach, by creating efficiencies and decreasing the length of time of the budgeting process. The system provides transparency to the users throughout the year to evaluate budget to actuals and program expenditures. Government Budget Owners, Program Managers, Finance and Accounting team are the predominant users.
The student information system of the typical K-12 organization continues to sit at the center of nearly all its data management. It provides back-office administrator functionality, as well as student-, parent- and faculty-facing functionality to manage key organizational information assets. Such assets include not only demographic data, enrollment, grades, and transcripts, but also state or other governmental agency reporting capabilities. Systems vary widely in size; scope; state, regional or national markets; and functional capability — and they range from individual components to enterprise-wide integrated solutions. They also function as the system of record for several other critical applications, including the LMS, demanding interoperability.