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ukg
4.1
1274 Reviews (All time)
Review weighting
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Browse UKG Reviews

UKG is present in 11 markets with 15 products. UKG has 1274 reviews with an overall average rating of 4.1.

Cloud HCM Suites for 1,000+ Employee Enterprises (Transitioning to HCM Suites for 1,000+ Employee Enterprises)

Gartner defines HCM suites for 1,000+ employee enterprises as cloud applications that deliver functionality for attracting, developing, engaging, administering and rewarding employees. HCM suites for 1,000+ employee enterprises are designed to support transactions and/or analytical processing on a cloud architecture for more than one of the following use cases within a single integrated solution: 1. Manage organization and employee data, life cycle processes and transactional employee/manager self-service. 2. Manage organizational structure through creating, planning, monitoring and controlling job positions. Maintain a record of workforce data through assigned positions for effective workforce management and budget planning. 3. Attract, select and onboard talent through recruiting, internal mobility and onboarding. 4. Retain and develop the workforce through compensation, learning, performance and career pathing. 5. Pay employees timely and accurately along with essential benefits to address employee requirements in health, retirement, wellness and/or well-being. 6. Manage the operational deployment of salaried and hourly workers to capture time, attendance and absences. 7. Deliver tools to assist employers in managing country-specific compliance with legislation and agreements pertaining to data residency and labor laws. 8. Integrate with notable enterprise applications and provide robust reporting capabilities (e.g., finance, procurement).

UKG has 2 products in Cloud HCM Suites for 1,000+ Employee Enterprises (Transitioning to HCM Suites for 1,000+ Employee Enterprises) market
  • UKG Pro
    4.2
    573 Reviews
  • UKG Ready
    4.3
    132 Reviews

Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises

Gartner defines cloud human capital management (HCM) suites for regional and/or sub-1,000+ employee enterprises as cloud application suites that deliver functionality for attracting, developing, engaging, retaining and managing employees. Cloud HCM suites for regional and/or sub-1,000 employee enterprises are designed to support transactions and/or analytical processing for more than one of the following use cases within a single integrated solution: Manage organization and employee historical data, life cycle processes and transactional employee/manager self-service; Attract and retain talent through sourcing, applicant tracking, onboarding, performance management and learning; Manage organizational structure through creating, planning and limiting employee positions. Maintain a record of workforce data through assigned positions; Manage the operational deployment of salaried and hourly workers to capture time worked and absences; Deliver tools to help employers manage country-specific compliance with legislation and agreements pertaining to data residency and labor laws.

UKG has 2 products in Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises market
  • UKG Pro Workforce Management
    4.1
    226 Reviews
  • UKG Ready
    4.1
    20 Reviews

Diversity Equity and Inclusion (DEI) Tech Tools

Diversity Equity and Inclusion technology tools help organizations promote diversity and inclusivity in the workplace by providing data-driven insights, promoting diverse candidate sourcing, eliminating unconscious biases, and automating diversity initiatives. These tools include reporting and analytics capabilities to track diversity metrics and monitor progress over time, promoting diversity in the hiring and recruitment process, employee engagement programs, D&I training, and automated compliance tracking and reporting for diversity-related laws and regulations. The goal of these tools is to help organizations create a more diverse and inclusive workforce culture and ensure compliance with diversity and inclusion-related laws and regulations by integrating artificial intelligence, data analytics, and other advanced technologies to support these objectives. Predominant users include HR managers, recruitment professionals, hiring managers, and Human Resource departments looking to promote DEI initiatives in the workplace.

UKG has 1 product in Diversity Equity and Inclusion (DEI) Tech Tools market
  • UKG Pro
    3.3
    2 Reviews

Employee Communications Applications

The ECA market consists of vendors offering a discrete application, well-defined module, or cohesive set of capabilities that enables people in “communicator” roles to plan, create, coordinate, and distribute internal communications across the workforce or to specific audiences. ECAs include analytics that measure interactions and effectiveness of communications across content, channels, devices, campaigns and feedback loops to assess business and employee value.

UKG has 1 product in Employee Communications Applications market
  • UKG Pro Workforce Management
    4.0
    2 Reviews

Employee Performance Management Systems

Gartner defines employee performance management (PM) systems as applications used to establish, manage and evaluate progress toward employee performance expectations. These features include support for goal setting and cascade, competency models, ongoing bidirectional feedback, performance evaluation, and performance calibration.

UKG has 1 product in Employee Performance Management Systems market
  • UKG Pro
    3.7
    10 Reviews

Integrated HR Service Management Solutions

Gartner defines integrated HR service management (IHRSM) as solutions that provide organizations with a holistic platform for managing HR shared services operations and employee experience. Core functionality includes HR case management (ticketing or routing), a knowledge base, content delivery via channels such as a portal and virtual assistant, service-level agreement (SLA) monitoring and single sign-on into HR administrative applications.

UKG has 1 product in Integrated HR Service Management Solutions market
  • UKG HR Service Delivery Platform
    3.9
    12 Reviews

Retail Workforce Management Applications

Gartner defines retail workforce management (WFM) applications as solutions that enable retailers to manage the operational deployment and optimization of the in-store retail workforce, thus improving the effectiveness of store managers and associates for unified retail commerce execution. In many cases, WFM can be deployed via mobile, point of sale (POS), tablet and kiosk devices for hourly retail associates, who are full time, part time and contingent workers. Retail WFM applications support several business outcomes, including increased operational effectiveness, labor optimization and improvements to the overall wellbeing of store associates.

UKG has 1 product in Retail Workforce Management Applications market
  • UKG Pro Workforce Management
    4.7
    3 Reviews

Talent Acquisition (Recruiting) Suites

Talent acquisition (recruiting) suites are used by recruiting teams to manage the job application selection process. Capabilities include an applicant tracking system, which handles the job requisition, job posting, application, and candidate selection workflows, and a combination of candidate relationship management (also known as sourcing or pipelining) and/or employee onboarding modules. Today’s talent acquisition suites offer a variety of functions with an emphasis on automation and AI-enabled capabilities to provide a streamlined, engaging experience for all stakeholders involved in the hiring process, such as recruiters, hiring managers and candidates. Organizations that do their own hiring require a means to engage, select and onboard would-be employees.

UKG has 2 products in Talent Acquisition (Recruiting) Suites market
  • UKG Pro Talent Acquisition
    3.9
    7 Reviews
  • UKG Pro
    3.9
    8 Reviews

Talent Analytics

Talent analytics tool helps in tracking the performance of HR processes and program investments in conjunction with business performance. Talent analytics tool provides HR professionals and business leaders with a more data-driven approach to managing talent and making informed data based decisions about workforce planning, talent acquisition, development, attrition, and retention. By leveraging data and advanced analytics techniques, organizations can gain a deeper understanding of their people metrics and identify areas for improvement, leading to increased efficiency, productivity, and overall business performance. Talent analytics tool offers data visualization in various forms of data representation for better insights and understanding. Advanced analytics help to predict future outcomes based on historical data and workforce planning helps organizations monitor the workforce and plan for future workforce needs through forecasting and scenario planning. Predominant users include HR managers, recruitment professionals, hiring managers, and Human Resource professionals.

UKG has 1 product in Talent Analytics market
  • UKG Pro Workforce Management
    4.0
    2 Reviews

Talent Management Suites (Transitioning to Employee Performance Management Systems)

A talent management (TM) suite is an integrated set of modules that supports an organization’s need to plan, attract, develop, reward, engage and retain talent. The modules offer functionality that includes the areas of workforce planning, recruiting and onboarding, performance appraisal, goal management, learning management, competency management, career development, succession and compensation. The functional modules align with the key human capital management (HCM) processes of: • Plan to source • Acquire to onboard • Perform to reward • Assess to develop A boost to demand in the TM suite market has resulted from the delivery of functionality to improve workforce engagement and collaboration. Further, growing demand for greater analytical capabilities and predictive insights to improve decision making in relation to workforce actions has improved the market’s general health.

UKG has 1 product in Talent Management Suites (Transitioning to Employee Performance Management Systems) market
  • UKG Pro
    3.9
    47 Reviews

Workforce Management Applications

WFM is a solution comprising software, services and (often) hardware that helps organizations manage the operational deployment of their workers. In most cases, WFM is deployed for hourly paid/blue-collar employees. However, the deployment of WFM for both hourly and salaried workers is justifiable in several cases, including when the organization: Seeks to use the same absence management and/or access control system for both salaried and hourly workers; Captures salaried workers’ overtime and uses that data to calculate gross pay; Schedules salaried workers to work dynamic shifts, rather than set “office” hours; Allocates and tracks salaried workers’ time to projects or tasks and a WFM system is already in use

UKG has 2 products in Workforce Management Applications market
  • UKG Ready
    3.6
    35 Reviews
  • UKG Pro Workforce Management
    4.0
    195 Reviews
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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